Google reviewers rate The Ellis 4.8 out of 5 based on 118 reviews, with the owner responding to 36 percent of them. Customers frequently praise the all-inclusive packages that bundle catering, floral arrangements, and entertainment, noting that responsive communication and efficient coordination significantly reduced planning stress for weddings and corporate events. While many highlight the venue's aesthetic and food quality, a recurring criticism involves insufficient free and handicap parking, which some guests found inconvenient despite the overall positive experience.
Google rating: 4.8 out of 5 from 118 reviews (89% five-star).
Reviews on this page: 118 Google reviews (83 with written comments, 20 with photos).
Owner responses: the business replied to 36% of reviews.
Reviews from Google, shown as published (original wording, unedited).
TB
Tracy ByersLocal Guide · 35 reviews
★★★★★
For my first experience in this location, I find it to be very comfortable, not scary at all. I know a lot of people think this area of time is scary. Was fine, walked around last night? No big deal
I planned my wedding during chemotherapy so I cannot emphasize enough how little stress I needed and The Ellis was the perfect fit.We cannot speak highly enough of The Ellis, BTTS Holdings and their planning process/timeline. If I had to plan 100 weddings, I would choose The Ellis every time. Venue, food, bar, floral centerpieces, DJ and cake all included? Say no more. I only had to find my own photographer, dress and makeup. This is truly a one-stop-shop in the best way possible. It is not a cookie-cutter design you are getting- you will get the day of your dreams because their vendor list is top-knotch and what they can pull off is incredible. Their planning timeline makes planning a breeze and so you don’t really have to worry about your own planning timeline as they lay it out for you. Alexa and her team made my day run flawlessly. Even if something was forgotten, Alexa told my husband not to bother me or ask me questions- she was so thoughtful and truly was able to make so much happen. She was a built-in confidant the entire day, staying on top of everything and making sure we had no needs. We have gotten SO many compliments on our venue- the brick, the moodiness, the variety…it is definitely a hidden gem in Italian Village! The space was open and inviting but also cozy and closed-off during the ceremony. There is truly nothing I would change or think that The Ellis could do better in any area, truly. It was the night of our dreams!
Response from the owner · 8 months ago
Parker,
Thank you so much for sharing your experience and these beautiful photo from your wedding! We are truly honored that The Ellis could help make your wedding day as stress-free and special as possible for you.
It means the world to hear that our team, vendors, and planning process helped bring your vision to life and allowed you to focus on celebrating. Knowing that your day felt flawless, personal, and exactly how you dreamed is the greatest compliment we could receive. Congratulations again—we’re so grateful to have been part of such a meaningful moment!
-The Ellis Team
I could not be happier with the experience of planning a wedding with the help of The Ellis and the wonderful staff there. They ensured every step ran smoothly, accomodated all guests, and they absolutely took so much of the stress of the family and the couple.
Response from the owner · a year ago
Hello Chris,
We appreciate you taking the time to write your review of The Ellis! It means so much to us to hear that your family had a great experience with wedding planning at The Ellis, and that the day ran so smoothly for you and your guests!
Wishing you the best,
The Ellis Team
Had my daughter's wedding and reception here 7/5. Everything was absolutely beautiful! Loved Alexa and all of the staff. Food, flowers, d.j. etc were all great. I highly recommend the Ellis.
Response from the owner · a year ago
Hello Dana!
We are overjoyed to hear such wonderful things about your daughter's wedding at The Ellis! We are so glad to hear that Alexa and our staff were so helpful in making your family's day so special ❤️
We got married at The Ellis in June 2025, and it was truly the most magical day! The venue itself is absolutely stunning—modern, elegant, and thoughtfully designed. Our guests couldn’t stop raving about the food, the bar service, the flowers, and the DJ. It was everything we hoped for in an all-inclusive venue and more.
A huge shoutout to Dom and Alexa, who were both incredible. Dom was such a calming presence during our rehearsal and on the big day—he was kind, on top of every detail, and helped everything run smoothly, which made me feel so at ease. And Alexa…we seriously lucked out with her. She was our third assigned coordinator (we did have two changes, the last one just a couple weeks before the wedding), which admittedly made us feel a little uneasy at first—but that was absolutely no reflection on her. Alexa was an angel from start to finish! She kept things organized, made sure we had drinks and food during the reception, and helped everything stay on track during pack-up. We loved her.
The only reason we’re giving 4 stars instead of 5 is due to the last-minute coordinator changes. While life happens and it wasn’t anyone’s fault, it did add a bit of stress to the lead-up. There was also confusion regarding a tent requirement for cocktail hour on the patio-however, it was resolved. I was also surprised to see purple and yellow florals and some other florals I didn't choose and weren't on my proposal in some of our centerpiece/bud vase arrangements. We wish the final meeting a month out was in person as well rather than a phone call. Additionally the Ellis lofts next door they work with, although convenient, were very tricky to navigate. We could not get in touch with the property manager easily and with a lot of out of town guests staying there it really complicated things. That said, the final result was amazing, and the team really came through for us. Looking back we are so thrilled with the day!
We’re so grateful to The Ellis and would recommend it to anyone looking for a beautiful, all-in-one wedding experience with a team that truly cares.
Response from the owner · a year ago
Hello Sally & Slade!
Thank you so much for taking the time to write this detailed and kind review of your wedding at The Ellis. We are delighted to hear that you and your guests had a fantastic experience with the food, bar service, florals, and DJ! We love our vendor teams, and we're thrilled to hear that they helped make your day so special!
While we are sorry to hear about the change of coordinators during your planning process, and apologize for any confusion that might have caused in your planning, we are happy to hear that both Dom and Alexa were incredible help on your day.
We also appreciate the feedback about your preference for the final meeting to be in-person rather than over the phone, and will take that into consideration.
Congratulations again on your day, and we wish you both the best in your marriage!
We chose the Ellis for the rustic vibes it gave off and couldn’t be more happy with that decision! Charis and her team were absolutely amazing! Making sure the day was flawless and everything we could ask for! From the decor, cake, food, flowers, DJ and more… it was truly the perfect night! I highly recommend The Ellis if you are looking for the total package!
Response from the owner · a year ago
Hello Da'Lisa!
Thank you so much for taking time out of your day to write a wonderfully kind and honest review about our venue and our vendor partners! We are happy to hear that your coordinator, Charis, helped to make your day unforgettable and everything you dreamed it to be!
Outside of saying yes to getting married, saying yes to The Ellis was the best decision we have made! The entire experience was incredibly positive, uplifting, fun, supportive, and, quite simply, perfect. Every single staff member and vendor were amazing to work with and we couldn't not have been happier. Working with Michael particularly was an absolute joy. We felt supported, heard and understood the entire time. Making wedding planning fun and exciting. We can't thank The Ellis enough for giving us our most perfect wedding and a day we will cherish forever. Would recommend x1000000!
Response from the owner · a year ago
Thank you Kendall for writing this wonderful review of The Ellis! We love being able to make wedding magic happen for our couples, and we are so pleased to hear just how special Michael helped to make your day and your wedding planning experience with us. Wishing you a happy marriage and congratulations!