Reviewers frequently praise the shop for honest communication, fair pricing, and quick turnaround times on services like brake repairs and oil changes. Many customers highlight the staff's transparency when explaining diagnostic options and costs. However, several negative reviews cite significant difficulties reaching the shop by phone for follow-ups or updates, with some alleging delayed repairs or unexpected charges that contradicted initial estimates.
Google rating: 4.8 out of 5 from 208 reviews (93% five-star).
Reviews on this page: 208 Google reviews (154 with written comments, 5 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 17, 2026.
Service: Auto Repair Shop serving Milwaukee, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
208 Google reviews we collected
4.8of 5
5 stars19393%
4 stars63%
3 stars42%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
98%praise
Praise30798%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value8026%
Staff & attitude5317%
Honesty & trust5116%
Quality & results4414%
Speed & response3712%
Would recommend3010%
Communication186%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The reasonable rates they’re fast they tell you exactly what it’s going to cost.”
“They are always punctual, helpful, reasonably priced, and do great work!”
“…epair and why it will cost this much and you should do it this way I trust him the reliable they’re awesome.…”
“I truly feel like They do their best to get you quality work at a reasonable price.”
“…wn the best Mechanic in Milwaukee and surrounding cities, they are so efficient trustworthy and skilled, I brought in my 1997 Chevrolet astro which is…”
“…ic that I have ever found in Milwaukee or surrounding cities I would 100% recommend this mechanic to anybody with any car issue.…”
“Please be careful with this business and stay away.”
“All three brothers of this family owned business are incredibly helpful kind and easy to work with the rates were very fair.”
People customers mention
Eli12 reviews
Elijah4 reviews
View3 reviews
Toyota3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Eli, his brother and the rest are awesome. The reasonable rates they’re fast they tell you exactly what it’s going to cost. They diagnosed your vehicle fix your vehicle give you recommendations they give you a cheap price they give you an expensive price they give you their opinion and what repair and why it will cost this much and you should do it this way I trust him the reliable they’re awesome. They’re my go to for my Audi and my older Jeep.
Price assessment: Reasonable price
Services: General repairs & maintenance, Brakes, Oil change
Matt V8 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Anyone else have issues getting someone on the phone here. This has happened multiple times to me. I have called, spoke with someone and then literally unable to get someone back on the phone when calling back to follow up. It’s really unfortunate because when I do speak on the phone with them, they’re always really nice. Communication is everything, especially when it comes to trusting mechanics.
Adam MajewskiLocal Guide · 15 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Had all brakes (pads and rotors) replaced on my F-150. What they quoted is what I paid and the work was done in less than two hours on the day of my appointment. I highly recommend them.
Price assessment: Great price
Services: Brakes
Trevor Hein6 reviewsiTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Outstanding service! Appreciated the honesty when I brought my car in thinking the worst only for them to find a rock wedged in the brakes. They told me it was a 5 minute fix and it wouldn't cost a penny! They'll get my business again next time.
Price assessment: Great price
Mark ArroyoLocal Guide · 55 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Great local mechanic. Eli has worked on my high-mileage vehicle for a few issues, and every time he’s been up front about the costs and benefits of different options. He answers all my questions without rushing, and it’s clear he wants to inform his customers genuinely and transparently about what’s going on with their vehicle. The prices are fair, and I know my car is in capable hands. Highly recommend them!
Price assessment: Great price
Services: Transmission, General repairs & maintenance, Brakes, Oil change
Nick Travia7 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Can't recommend these folks enough if you have an aging Subaru. They know the typical ailments and noises that come with these trusty cars. Very glad to have found them.
Price assessment: Great price
Services: General repairs & maintenance, Wheel alignment, Brakes, Oil change
Alex Kayser2 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
It’s a family run auto repair shop. Eli and his brothers take that seriously and have been a fantastic part the Bay View community for many years. The prices are competitive and the service is second to none.
