Everything was great, quick and good service
The Fix, Tech Repair Walmart Naples
The Fix, Tech Repair Walmart Naples at a glance
Customers generally praise the shop for quick turnaround times, reasonable pricing, and professional service on screen and battery repairs. However, low-rated reviews describe significant issues with communication, including missed appointments and lack of status updates on pending jobs. Several negative reports also allege that repairs resulted in new damage or malfunctioning components, such as cracked screens or failed sensors, leading to dissatisfaction with the final outcome.
- Google rating: 4.8 out of 5 from 319 reviews (96% five-star).
- Reviews on this page: 319 Google reviews (179 with written comments, 21 with photos).
- Owner responses: the business replied to 26% of reviews.
- Most recent review: October 26, 2026.
- Service: iPad Screen Repair Service serving Bonita Springs, Florida.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service, my battery was damaged and they resolved it quickly and at a good price.”
“Great service and excellent customer care, I loved my new case 👌”
“I’ve wasted almost $200 and will have to buy a new phone because of this shop’s terrible work.”
“They were professional, quick, and did a great job.”
“Nice place, good attention, fast and at the right price.”
“very unprofessional.”
“Highly recommend them if you need a phone repair in Naples!”
“They were upfront about pricing, and there were no surprise fees when I came to pick it up.”
“If you don’t want to be scammed don’t waste your time.”
“…walked in, the staff was friendly and attentive, taking the time to explain the issue with my phone and offering me a clear breakdown of the repair c…”
“They didn't explain anything, replaced the glass, charged over $150, and only when the 'repair' was done and we had paid did they explain that the pho…”
People customers mention
- Ashek 6 reviews
- Max 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
0/10, don’t even waste your money. Left my phone for two days to come back because something was obstructing my camera. Come back a day later and my phone is cracked, never fell, never dropped. Owner stated I could’ve dropped it, how coincidental the screen cracks hours after they had to remove whatever was obstructing my camera. If you don’t want to be scammed don’t waste your time. The screens are cheap, and they’re shitty for not offering better service makes sense why they are in Walmart.
Muy buen servicio y excelente atención me encantó mi funda nueva 👌
Bueno
Excelente servicio mi batería esta dañada y me resolvieron rápido a buen precio.
⭐️⭐️⭐️⭐️⭐️ Great experience! They just fixed my phone in Naples, and I’m really happy with the service. They were professional, quick, and did a great job. My phone is working perfectly again. Highly recommend them if you need a phone repair in Naples!
Ashek muchas gracias por reparar tan rápido mi teléfono. Muy buenos.
Great service, great price! The OEM factory inner screen protector on my Google Pixel 6 was beginning to separate and had white vertical lines and bubbles along the screen. They fixed it at a great price, in 40 minutes! Highly recommend.
Very professional and great prices!!! I highly recommend this business. Thank you
Good
Business details
- Address: 5420 Juliet Blvd, Naples, FL 34109
- Phone: (239) 484-2495
- Website: thefixsolutions.com
- Service area: Bonita Springs, FL