The Flower Alley

4.9 ★★★★★ · 157 Google reviews · 24 photos
Florist · Riverside, CA

The Flower Alley at a glance

Google reviewers rate The Flower Alley 4.9 out of 5 based on 157 reviews, with the owner responding to 97% of feedback. Customers frequently praise the staff for their friendliness, helpfulness, and ability to create custom arrangements that fit specific visions and budgets. Many highlight reliable punctuality, including early deliveries for funerals and graduations, as well as competitive pricing and fresh flower selection. A recurring criticism involves arrangements wilting within days of purchase, though this issue appears isolated compared to the volume of positive feedback regarding service quality.

  • Google rating: 4.9 out of 5 from 157 reviews (98% five-star).
  • Reviews on this page: 157 Google reviews (139 with written comments, 48 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Wedding Florist serving Riverside, California.

Data from Google, last updated October 28, 2026.

Photos

Customer reviews

4.9
★★★★★
157 reviews on Google
5★154
4★0
3★1
2★1
1★1

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly service, excellent taste if you ask for them to make a bouquet.”
  • “Strongly recommend for whatever occasion u are celebrating”
  • “Despite the last- minute order on the morning of the service, they delivered a stunning arrangement that exceeded my expectations.”
  • “The customer service is amazing, flowers arrangement are always beautiful and the prices are more than reasonable.”
  • “Were delivered on time, and had a wonderful experience.”
  • “Liz was incredibly helpful and transparent regarding the care and bloom time of her flowers.”
  • “Easy to work with and did a great last minute job.”

People customers mention

  • Liz 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Banyan TreeLocal Guide · 31 reviewsTotal number of Google reviews Banyan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Liz was absolutely fabulous. I had a very specific vision and she cheerfully made it happen until I was satisfied. They have unique flowers and arrangements for all us unicorns 🦄. Lovely experience, will come again.

Response from the owner · 2 hours ago

Thanks for the review! So glad we could create something that felt just right for you. 🦄 ✨

Andy Pool10 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly service, excellent taste if you ask for them to make a bouquet.

Response from the owner · 3 weeks ago

Appreciate the review, Andy! We look forward to seeing you again.

Andres Guerrero MaldonadoLocal Guide · 14 reviewsTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing staff! They know how to make a beautiful and thoughtful bouquet on the fly! Definitely my go to florist!

Response from the owner · a month ago

Thanks for your kind words, Andres! We hope to see you back soon.

Lenin Vega-WebberLocal Guide · 74 reviewsTotal number of Google reviews Lenin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this flower shop!! Everyone is so friendly and helpful, they helped me decide on what arrangement to get for my partner. This was my second time coming, and will definitely be back! Thanks y'all 🙏🏾❣️

Response from the owner · a month ago

Thanks for the review, Lenin! See you next time you’re in the area. 🙂

Andrew Acompanado5 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time at the flower alley. Lucy was amazing. She's so talented, creative and very friendly. She made a beautiful custom bouquet for my wife. She is very knowledgeable about flowers and they work with your budget. Definitely going to be my go to flower shop. :)

Response from the owner · a month ago

We appreciate your support and can’t wait to create something beautiful for you again!

Jessica Coleman1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently ordered flowers for my grandfather's funeral from this local florist, and I couldn't be more impressed. Despite the last- minute order on the morning of the service, they delivered a stunning arrangement that exceeded my expectations. The flowers were even more beautiful than pictured, and they arrived 30 minutes early, which was a wonderful surprise during such a hectic time. I wholeheartedly recommend this florist for their exceptional service and breathtaking arrangements. They truly made a difficult day a little brighter.

Response from the owner · a month ago

Thanks for taking the time to leave us a review, Jessica. We appreciate your kind words.

Dalia RamirezLocal Guide · 7 reviewsTotal number of Google reviews Dalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Decided to stop here at The Flower Alley flower shop, instead of the market next to it for flowers. Such a nice store and welcoming staff. Prices are great and flowers look fresh.

Response from the owner · 2 months ago

Thank you so much for choosing us! We hope we’ve earned your business.

K MathewsLocal Guide · 13 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My sister's bought me an arrangement from this place on 7/31/26 for my graduation and unfortunately today Sunday 8/2/26 this is how they appear. Idk exactly what happened, there is water in this vase, but extremely sad they died so quickly.

Response from the owner · 2 months ago

Hi K, we’re sorry to hear this & appreciate you bringing this to our attention. This definitely isn’t the experience we want anyone to have. Give us a call during business hours & we’d be happy to replace.

Danielle EisenstaedtLocal Guide · 20 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So great. Helpful and accommodating. Cannot recommend enough

Response from the owner · 3 months ago

Thank you so much! We truly appreciate your kind words and are happy we could help.

Hector Ibarra2 reviewsTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best flower shop in the area highly recommend. Super friendly and helpful service

Response from the owner · 3 months ago

Thanks for the review! We appreciate your recommendation and look forward to helping you again.

The Flower Alley on Google Maps →

Business details