I love Lizzie and what she and her family bring to the table—no pun intended! I was in the area about a month ago and stopped into the Gilbert store to look around and restock my salts. The store is super cute as is everything in it. Again I just love the Food Nanny! Unfortunately, the visit felt a little unwelcoming. Neither employee greeted me, and even when I got to checkout and said, “Hi, how are you?” I didn’t get a response. It was a quiet store, so it felt awkward and disappointing, especially because I had been excited to stop in. I wanted to share because I imagine Lizzie would want to know, which is why decided to write a review. A simple “Hello, welcome in!” goes such a long way, especially when people are excited to visit a store connected to a family and brand they love. I still love the Food Nanny products. I just wish the in-store welcome had reflected the warmth that drew me to the brand.
The Food Nanny
The Food Nanny at a glance
Customers frequently praise the store's friendly staff, cute aesthetic, and high-quality products like kamut flour, fresh bread, and baked goods. Recurring themes include the variety of retail items and the pleasant in-store experience. However, a common criticism is that some visitors felt the service was unwelcoming because employees did not greet them upon entry. Additionally, one reviewer noted that the posted store hours on Google were incorrect, causing them to arrive after closing time.
- Google rating: 4.8 out of 5 from 38 reviews (89% five-star).
- Reviews on this page: 38 Google reviews (31 with written comments, 7 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 31, 2026.
- Service: Nanny Service serving Phoenix, Arizona.
Data from Google, last updated November 13, 2026.
Star ratings
38 Google reviews we collected
- 5 stars3489%
- 4 stars38%
- 3 stars00%
- 2 stars00%
- 1 star13%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
- Praise17100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude953%
- Would recommend424%
- Speed & response212%
- Quality & results16%
- Price & value16%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lots of retail stuff to look at, friendly people and such a cute place.”
“I would highly recommend it.”
“I had to go back the next day to buy more to take home with me!”
“Great experience!”
“It’s softer, it’s lighter, it’s a beautiful exquisite bread and worth every penny.”
People customers mention
- Gilbert 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 38 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Cute little store in downtown Gilbert. Friendly staff with good treats for sale.
I was in town so I decided to check the store out. It's very cute. It has all the fun stuff to buy you see Lizzy use on social. They had fresh sour dough bread, soda and cookies to buy. I tried the sourdough sugar cookie with almond glaze. To say I was impressed is an understatement. I had to go back the next day to buy more to take home with me! Go try a cookie and shop that fun store.
They had what I needed and were so friendly. I'll definitely be coming back.
Amazing treats. I would highly recommend it.
I had the best experience visiting The Food Nanny! The storefront has the absolute cutest aesthetic, and it is packed with a amazing plethora of baking flours and accessories. I picked up some of her famous Kamut flour and cannot wait to try baking bread with it! While you're looking around, they have a live feed from their animal barn in Utah playing. If you're lucky, you might even catch a glimpse of the famous "Fannie" the cow! Don't leave without trying their in-house baked sugar cookies—they are absolutely delicious. Such a fun, unique shopping experience!🍞🥧🐂
I drove to Gilbert from Glendale with a friend to see the food nanny store. I was so impressed the service and the products are exceptional. My husband is on a high protein diet, the beauty of the gamut flour is he can have bread. I can't wait to get baking!
Great flour and great customer service!
the orange roll and cinnamon roll are amazing! Super great staff!
I live their kamut wheat! Cute store was well stocked
Business details
- Address: 213 N Gilbert Rd, Gilbert, AZ 85234
- Phone: (480) 257-3090
- Website: thefoodnanny.com
- Service area: Phoenix, AZ