Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers highlight the store's large selection of games, friendly staff, and dedicated play area with free terrain. Customers appreciate the welcoming atmosphere for both new and experienced gamers, as well as services like game rentals and trade-ins. However, several low-star reviews criticize pricing, noting that specific tabletop and trading card items are significantly higher than at other local stores, while others report negative experiences with phone customer service.
Data from Google, last updated November 10, 2026.
393 Google reviews we collected
Phrases our text analysis found in 247 written reviews
How often each topic comes up in the written reviews
We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place to have fun friendly environment and helpful and polite staff will definitely be coming back!”
“Supposed owner of the store had no interest in answering my questions, cut me off, and then without me even responding, hung up on me.”
“I found a bunch of paint colors I didn't have along with some great miniatures at some pretty fair prices.”
“However it is extremely over priced in my opinion.”
“Highly recommended place to visit or become a regular at!”
“Dequan is the man and has done an awesome job with the game closet”
“Terrible store with a owner that wants to fight people for not wearing a mask.”
“Buddy and I were passing through Waco and decided a quick deviation to this shop would be a great opportunity since we live in the greater Austin area.”
“I was late to a MTG pre-release event and couldn’t play, but I managed to get the last booster box instead.”
“It's very evident that he genuinely cares about his customers and their satisfaction with the products they have to offer.”
“When I explained that I was looking for a place to play Magic the Gathering I was introduced to a regular that gamed there and invited me to stay and…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 393 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great place to have fun friendly environment and helpful and polite staff will definitely be coming back!
Thanks Greg🫠💕
Awesome game shop. Thry have a large selection of games to buy or rent. Large play area, no reservations for the tables & the game rental fee is really cheap.
An inviting space for gamers! The owner is a warm person,who is enthusiastically welcoming to new gamers as well as more experienced gamers. I don't live in Waco, but this is a space I'd seek out again.
Love this place. Great staff. A hidden gem that i wish i had found earlier.
Amazing community and atmosphere to enjoy games!
Absolutely loved this little find. Buddy and I were passing through Waco and decided a quick deviation to this shop would be a great opportunity since we live in the greater Austin area. Boy were we glad we did. I found a bunch of paint colors I didn't have along with some great miniatures at some pretty fair prices. It was an awesome experience.
AMAZING. I love how helpful and accommodating they are. Even got to chit chat with the owner and he is awesome to converse with. Gave me info on upcoming events and made me feel incredibly welcome.
Hands down the best hobby shop in Texas. Extremely welcoming no matter your knowledge on whatever you want to come in for. Always stocked and if they aren't they'll make sure they have it next time you come in. Store owner BJ is an incredible dude and I couldn't imagine shopping anywhere else!
Great shop with a very nice "play" area. Very personable and knowledgeable
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts