Cabinet maker · Rochester, NY · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 15 garage floor coatingiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★218 Google reviews · 24 photos
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate the company five stars based on 218 reviews, highlighting professional communication, punctuality, and high-quality epoxy flooring and cabinet installations. Reviewers frequently note that staff members keep clients informed throughout the project and handle unexpected requests seamlessly. One minor criticism mentions occasional delays in receiving arrival time updates, though most feedback remains positive regarding the final results and attention to detail.
Google rating: 5.0 out of 5 from 218 reviews (97% five-star).
Reviews on this page: 218 Google reviews (204 with written comments, 30 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Garage Floor Coating Company serving Rochester, New York.
Data from Google, last updated November 5, 2026.
Score profile vs other garage floor coating
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
The Garage Makeover CompanyGarage Floor Coating median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Garage Makeover Company: 96/100 on this factor. Category median: 98.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Garage Makeover Company: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Garage Makeover Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Garage Makeover Company: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
218 Google reviews we collected
5.0of 5
5 stars21297%
4 stars63%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 204 written reviews
100%praise
Praise402100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9925%
Staff & attitude9223%
Would recommend7519%
Speed & response6717%
Communication389%
Price & value297%
Honesty & trust41%
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They handled small unexpected requests seamlessly and their attention to detail actually matched mine, as a homeowner.”
“The employees were professional and kept us up to date on the job and what we could expect.”
“I couldn’t recommend this team more for your garage remodel.”
“From the very beginning they were responsive to our inquiries (by email and phone).”
“In addition the project coordinator/manager Erin is extremely communicative, knew exactly what was going on and when and coordinated the job perfectly.”
“The estimate was fair and Brian held to the estimate.”
“This is a genuine story of a company standing behind their product.”
People customers mention
Brian25 reviews
Rey10 reviews
Josh10 reviews
Sean8 reviews
Ray8 reviews
Bars6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMollyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The Garage Makeover Company did not disappoint; a rarity these days with many home services. From the very beginning they were responsive to our inquiries (by email and phone). The employees were professional and kept us up to date on the job and what we could expect. The results truly blew us away. They handled…
AAndrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sean and Rey installed our new epoxy floor. They went above and beyond in all regards. A real special touch was the custom cove base (edging) which gave a complete look of epoxy down to floor level. Though not a large garage, somehow the garage appeared more spacious when done. The three day job was stress free…
AAdam3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This company is so well organized and professional from the quote (Ron) all the way to finish. Sean and Rey did an excellent job with the floor and Josh and Eli did a wonderful job with the cabinets! The electrician they use is awesome as well and painters very efficient and friendly! In addition the project…
KKyle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys always crush it! Their work is fantastic, communication with Erin and the office is top notch. They’ve done two jobs for us now this Summer both a garage epoxy and patio epoxy and there’s no one else that can top their work. Best in the business! Thanks again Josh, Ron and team!
DDavid2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I actually won The Garage Makeover Company Spring Organizing Sweepstakes. The prize was an 8ft section of wall mounted storage plus a ten piece accessory kit.
The Garage Makeover Company and associates from the contact people to the consultant that came to the house to the installer made everything seem important to…
YYV6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brian did a fantastic job with our two-car garage makeover, and we were very happy with the outcome. He installed cabinets and a variety of wall-mounted racks and storage systems, and everything came together beautifully. The garage is much more organized and functional, and the finished result looks great. Brian…
The Garage Makeover Company did not disappoint; a rarity these days with many home services. From the very beginning they were responsive to our inquiries (by email and phone). The employees were professional and kept us up to date on the job and what we could expect. The results truly blew us away. They handled small unexpected requests seamlessly and their attention to detail actually matched mine, as a homeowner. Every day they thoroughly cleaned up and they finished right on time. We couldnt have asked for better workmanship or better results. Before and after photos provided.
A
Andrew Kaiser2 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Sean and Rey installed our new epoxy floor. They went above and beyond in all regards. A real special touch was the custom cove base (edging) which gave a complete look of epoxy down to floor level. Though not a large garage, somehow the garage appeared more spacious when done. The three day job was stress free compared to some previous experiences. A sight to behold!
A
Adam Furano3 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
This company is so well organized and professional from the quote (Ron) all the way to finish. Sean and Rey did an excellent job with the floor and Josh and Eli did a wonderful job with the cabinets! The electrician they use is awesome as well and painters very efficient and friendly! In addition the project coordinator/manager Erin is extremely communicative, knew exactly what was going on and when and coordinated the job perfectly. She picked up the phone every single time I called. I couldn’t recommend this team more for your garage remodel. Very satisfied!!
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review, Adam! We're thrilled to hear you had such a positive experience with our entire team. We take pride in providing quality work, clear communication, and a smooth process from start to finish. We truly appreciate your recommendation and hope you enjoy your newly remodeled garage for years to come!
K
Kyle deManincor2 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
These guys always crush it! Their work is fantastic, communication with Erin and the office is top notch. They’ve done two jobs for us now this Summer both a garage epoxy and patio epoxy and there’s no one else that can top their work. Best in the business! Thanks again Josh, Ron and team!
Response from the owner · a month ago
Thanks so much, Kyle! We really appreciate your continued support and are glad you’ve been happy with both your garage and patio epoxy projects. We’ll be sure to pass your kind words along to Josh, Ron, Erin, and the rest of the team. Thanks again for choosing us!
D
David Feder2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I actually won The Garage Makeover Company Spring Organizing Sweepstakes. The prize was an 8ft section of wall mounted storage plus a ten piece accessory kit.
The Garage Makeover Company and associates from the contact people to the consultant that came to the house to the installer made everything seem important to them to be sure I was happy.
I could not have been happier with the installation and the customer service of the Garage Makeover Company.
I would recommend them for any job no matter how big or small.
Response from the owner · a month ago
Thank you, David! We’re so glad you enjoyed your experience with us and are happy with your new wall-mounted storage and accessories.
It means a lot to hear that our entire team—from the initial contact through the consultation and installation—made sure you felt taken care of. We truly appreciate your kind words and recommendation, and we hope you enjoy your new storage system for years to come!
Thanks again for being part of our Spring Organizing Sweepstakes!
Y
YV G6 reviewsiTotal number of Google reviews YV has written across all businesses on Google Maps, not just this one.
Brian did a fantastic job with our two-car garage makeover, and we were very happy with the outcome. He installed cabinets and a variety of wall-mounted racks and storage systems, and everything came together beautifully. The garage is much more organized and functional, and the finished result looks great. Brian was professional, knowledgeable, and easy to work with throughout the process. We would definitely recommend him and The Garage Makeover Company.
Response from the owner · 2 months ago
Thank you so much for the great review! We’re glad to hear you’re happy with your garage makeover and that the new cabinets and storage systems have made the space more organized and functional. We truly appreciate your recommendation and your kind words about Brian!
M
Mike Ebertz3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Sean and Rey did a great job on our damaged 50-year old concrete garage floor. They arrived on time each day, explained what they were doing, worked efficiently and happily answered any questions I had. Highly recommend their work - looks like a new floor!
Response from the owner · 2 months ago
Thank you for the great review! We’re glad Sean and Rey were able to restore your garage floor and make it look new again. We appreciate your recommendation and your kind words about their work!
N
Nancy Swank16 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Excellent work!!! Communication is excellent to know exactly step by step what is happening and when. The end product is amazing. I feel like I have moved into a brand new home when I come into the garage.
Response from the owner · 2 months ago
Thank you so much, Nancy! We’re thrilled to hear you had a great experience and appreciated the communication throughout the process. It’s wonderful to know your newly finished garage feels like a whole new space. We truly appreciate your kind words and your business!
S
Suresh Bhatt5 reviewsiTotal number of Google reviews Suresh has written across all businesses on Google Maps, not just this one.
Sean and Ray were very professional and knowledgeable there attention to detail was wonderful.The garage floor came out better than I ever imagined employees like this are hard to fine.
Response from the owner · 3 months ago
Thank you, Genine! We’re thrilled you love your new garage floor. Sean and Ray will be happy to hear your kind words!
