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The Glass Guru

Glass repair service · Blaine, MN

4.9 ★★★★★ 274 Google reviews · 24 photos
95%five-star reviews
92%reviews answered by the owner
Oct 2026latest review

The Glass Guru at a glance

Customers frequently cite punctual arrivals, efficient installation, and clear communication as key aspects of their experience with The Glass Guru. Many note that pricing for glass replacements is often lower than full window swaps, though some reviewers mention high costs or delays in scheduling. While most praise the professional quality of work, a few complaints highlight missed appointments, incorrect drilling, or a lack of response to initial inquiries.

  • Google rating: 4.9 out of 5 from 274 reviews (95% five-star).
  • Reviews on this page: 274 Google reviews (228 with written comments, 14 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Auto Glass Repair serving Blaine, Minnesota.

Data from Google, last updated November 3, 2026.

Star ratings

274 Google reviews we collected

  • 5 stars26095%
  • 4 stars52%
  • 3 stars41%
  • 2 stars00%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 228 written reviews

  • Praise44399%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Speed & response9922%
  • Staff & attitude9421%
  • Quality & results9120%
  • Price & value6815%
  • Would recommend5512%
  • Communication337%
  • Honesty & trust61%

What customers talk about

We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They replaced them quickly and the windows are beautiful.”
  • “Leo was kind and mindful of our cats and super quick.”
  • “The Glass Guru did a great job replacing the broken window pack in my vinyl wrapped window.”
  • “Timely service, as promised, get the job done efficiently for a great price.”
  • “Definitely will recommend to others and use again in the future!”
  • “Communication and measurement for our doggy door was excellent, detailed and accurate.”
  • “They were honest, fair, and provided helpful recommendations throughout the process.”

People customers mention

  • Leo 7 reviews
  • Stacy 4 reviews
  • Gurus 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 274 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Scott Thompson1 reviewTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional company. From the initial inquiry to the installation to the billing it was all well done. Five star rating is well deserved!

Response from the owner · a week ago

Hi, Scott. Your feedback is greatly appreciated. Thank you so much for the review!

DARRELL WIRTH2 reviewsTotal number of Google reviews DARRELL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nothing but high prices

  • Price assessment: Overpriced
Response from the owner · a week ago

Hello Darrell, we were sorry to see your review. We are The Glass Guru of Blaine, Minnesota, and our location is independently owned and operated. Since there are several Glass Guru locations and many glass companies in the area, is it possible the quote came from a different company or location? Would you mind double-checking? If the quote was not from The Glass Guru of Blaine, we would really appreciate it if you would delete the review, as it may have been left on our page by mistake. If you did receive a quote from us, please contact us so we can look into it further. Thank you, Darrell.

Karleen WildesLocal Guide · 9 reviewsTotal number of Google reviews Karleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had 2 windows replaced yesterday. One had been broken by a rock thrown by tree service and one had a bee be gun shot. They replaced them quickly and the windows are beautiful. They left the work sight clean.

  • Price assessment: Great price
  • Services: Window installation
Response from the owner · 2 weeks ago

Hi, Karleen. We're happy that you had a great experience with us. Thank you for taking the time to rate us!

Cole Olson4 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a big break on the outer layer of one of our 4 windows only wanted to replace the broken layer instead of a whole window. Consultation took 20 min, quoted us about what we expected ($650), got back to us 4 weeks later, it it took only about 20 minutes to replace. Leo was kind and mindful of our cats and super quick. Definitely will recommend to others and use again in the future!

  • Price assessment: Reasonable price
  • Services: Window repair
  • Repair wait time: 0–1 hr
Response from the owner · 3 weeks ago

Hi, Cole. Thank you so much for rating your experience with us so highly... It means a lot to our entire team!

John BorgLocal Guide · 19 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Glass Guru did a great job replacing the broken window pack in my vinyl wrapped window. They came out for the initial measuring and returned a couple of weeks later to install the new glass pack. I highly recommend The Glass Guru!

  • Price assessment: Great price
  • Services: Glass installation, Window repair
  • Repair wait time: 0–1 hr
Response from the owner · 3 weeks ago

Thank you so much for the kind words, John. We really appreciate you taking the time out of your day to to share your experience with us. Best regards, The Glass Guru

Nicole Sieckert10 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every part of the process was great. Communication and measurement for our doggy door was excellent, detailed and accurate. Install was on time and the guys were professional. I’d hire them again for glass work. Thanks guys!

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Repair wait time: 1–2 hr
Response from the owner · 4 weeks ago

Hi, Nicole. We appreciate the review and are happy we could provide you with a positive experience!

Joe Spartz6 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Estimate was spot on. Very efficient. Highly recommend.

  • Price assessment: Reasonable price
  • Services: Window installation
Response from the owner · a month ago

Hi, Joe. Your feedback is highly appreciated. Thanks for taking the time to post a review!

Stephen Sorenson1 reviewTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don't ever leave reviews on Google, but The Glass Guru was extremely good. Nobody else could replace this second-story dual-pane custom-size window in my time frame except The Glass Guru.

  • Price assessment: Reasonable price
  • Services: Window installation
  • Repair wait time: 0–1 hr
Response from the owner · a month ago

Hi, Stephen. Thank you so much for leaving us a stellar review... The team appreciates your feedback! We aim to please!

Mary Jo Janousek6 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Came out the same day I contacted them. Pricing was fair and easy payment. Was on time the day they said and fixed my balance sleeve before a quick sale of my townhome. Would highly recommended. 10/10!

Response from the owner · a month ago

Hi, Mary. It means a lot to know our hard work pays off. Thanks for the great review!

Steve Grotkin5 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the Glass Guru of Blaine replace the glass in six, forty year old casement windows. Their initial response was excellent - less than 24 hours to have a rep look at our job. Jonathan gave us a quote on the spot and said it would be about three weeks for them to get the glass and about four hours for the install. They under promised and over performed. The glass came in two weeks and they took three hours to do the work. Leo is an expert at what he does and it shows. The windows look like new or better. I can’t recommend Glass Guru of Blaine highly enough - responsive, quality work/product and cost competitive. We have a a couple of additional windows that we will definitely have them do in the future.

Response from the owner · 2 months ago

Hi, Steve. Thanks for taking the time to share your positive experience with us. We appreciate it greatly!

The Glass Guru on Google Maps →

Business details