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The Glass Shop Plus

Window installation service · El Paso, TX

4.9 ★★★★★ 108 Google reviews · 24 photos
96%five-star reviews
100%reviews answered by the owner
Sep 2026latest review

The Glass Shop Plus at a glance

Customers frequently cite fast turnaround times, affordable pricing, and friendly, professional staff for vehicle windshield replacements and home window installations. The shop is noted for handling large trucks and offering quick service, often completing jobs within an hour. However, one low-star review criticized poor workmanship and a lack of accountability regarding damage caused during an installation, while another noted the business does not perform standard window replacements, focusing instead on full energy-efficient window jobs.

  • Google rating: 4.9 out of 5 from 108 reviews (96% five-star).
  • Reviews on this page: 108 Google reviews (93 with written comments, 10 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Window Cleaner serving El Paso, Texas.

Data from Google, last updated November 13, 2026.

Star ratings

108 Google reviews we collected

  • 5 stars10496%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 93 written reviews

  • Praise165100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4326%
  • Staff & attitude3320%
  • Price & value3119%
  • Quality & results2918%
  • Would recommend2012%
  • Communication53%
  • Honesty & trust42%

What customers talk about

We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Reasonable prices, fast service, semi truck windshield replacement and repair.”
  • “The guy who helped me was friendly and answered all my questions”
  • “Highly recommend them amazing people affordable prices 20-30 minutes you’ll be on your way Muzom transportation inc”
  • “Went in on short notice to replace front windshield robbert fixed it quickly and efficiently end result came out better than I imagined and helped wit…”
  • “I 100% recommend coming here for any of your windshield needs.”
  • “Michelle and Jay kept me informed of the status of everything from start to finish.”
  • “I get windshield for peterbilt 579 in and out they take 40 - 45 Minutes quick and good service also genuine price”

People customers mention

  • Jay 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sam “Sam & My Family”Local Guide · 27 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reasonable prices, fast service, semi truck windshield replacement and repair.👍

  • Price assessment: Great price
Response from the owner · 3 weeks ago

Thank you Sam for your business. We really appreciate it.

Antonio Muniz7 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in on short notice to replace front windshield robbert fixed it quickly and efficiently end result came out better than I imagined and helped with other things I needed without hesitation he was on it and job was quick and done correctly if you need your windows fixed hit robbert up he will have you ready in no time

  • Price assessment: Great price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you for your review and trust in our services.

Gaby Mendoza1 reviewTotal number of Google reviews Gaby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio

  • Price assessment: Great price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Gracias Gaby por su preferencia.

Good WoodLocal Guide · 27 reviewsTotal number of Google reviews Good has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are awesome. Replaced my Kenworth windshield on a Saturday in no time. Highly recommend!

  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you for your business. Keep on trucking.

AKBARLocal Guide · 59 reviewsTotal number of Google reviews AKBAR has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend them amazing people affordable prices 20-30 minutes you’ll be on your way Muzom transportation inc

  • Price assessment: Reasonable price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you Buddy for your business and trust in us.

Ramos MaynorLocal Guide · 40 reviewsTotal number of Google reviews Ramos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They replaced the windshield on my peter billt 389. Best place in El paso, cheaper than others in the area, in and out,Great people

  • Price assessment: Great price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you for stopping by and letting us service your needs.

Neo Sm10 reviewsTotal number of Google reviews Neo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and easy park with trailer

Response from the owner · 3 weeks ago

Thank you for the 5 stars. We try real hard to satisfy.

Jay Jay WillenLocal Guide · 300 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

GREAT SERVICE , GREAT PRICES , AND GREAT QUALITY !!!!!! PULLED IN AT 2:00PM AND OUT BY 3:10 VERY GOOD WORK DONE HERE .. CLEAN AND ORDERLY

Response from the owner · 3 weeks ago

Thank you for your business and trust in our services. We remember that visor.

Reyes ParraLocal Guide · 135 reviewsTotal number of Google reviews Reyes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy bien

  • Price assessment: Reasonable price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Gracias por utilizar El Glass Shop.

Aaron Arreola5 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing prices. The guy who helped me was friendly and answered all my questions I 100% recommend coming here for any of your windshield needs.

  • Price assessment: Great price
  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you Aaron for letting us service your needs.

The Glass Shop Plus on Google Maps →

Business details