iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 41 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★90 Google reviews · 9 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for same-day or next-day appointments, competitive pricing, and professional installation of gutters, downspouts, and leaf guards. Reviewers highlight the crew's punctuality, clear communication, and thorough cleanup after completing repairs or full replacements. With a perfect five-star rating from ninety reviews and the owner responding to nearly three-quarters of them, no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 90 reviews (98% five-star).
Reviews on this page: 90 Google reviews (83 with written comments, 5 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: August 2, 2026.
Service: Gutter Cleaner serving Joliet, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
The Gutter Man, LLCGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Gutter Man, LLC: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Gutter Man, LLC: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Gutter Man, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
5.0of 5
5 stars8898%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
99%praise
Praise20999%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend4622%
Quality & results4220%
Price & value4019%
Staff & attitude3918%
Speed & response3014%
Honesty & trust84%
Communication63%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend him and have already sent him a referral.”
“Hector did an amazing job installing gutters and leaf guards on our house and 2 gazebos.”
“He has competitive pricing, does good work, very nice guy.”
“Very knowledgeable, good service & affordable pricing!”
“I came to a decision the next day to set a install date with him.”
“Hector is incredibly friendly, honest, and professional.”
“Throughout the whole process, Hector has been communicative, flexible with weather complications, and professional.”
People customers mention
Hector17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mr.Local Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mr. Mata came out Tuesday and we overlooked and talked about what needed to be done. I came to a decision the next day to set a install date with him. It was set for Friday. He contacted me and came out with his crew Thursday(a day earlier). His prices are very competitive for the quality and craftsmanship he provides. Thanks again!
Harry4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Hector and his crew did a great job! He has competitive pricing, does good work, very nice guy.
I asked him what he would charge me to fix my 97 year old next door neighbor's gutter that was pulling away, while he was installing my new gutters, and he said "no problem I'll just do it". I had to special order a few…
IanLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hector did an amazing job installing gutters and leaf guards on our house and 2 gazebos. The work was done in the same week he gave us the reasonable quote.
Thank you
Melissa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very happy with Hector's work. He and his coworker did a great job cleaning and recaulking my gutters, and installing leaf guards. With the trees getting bigger in our neighborhood we were starting to have issues.
Hector came out quickly to get us an estimate and got everything setup right away. He's…
Elias4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Did a great job repairing my soffits that had been blown off by the wind. Definitely recommend him!
aLopez3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very knowledgeable, good service & affordable pricing! I got completely new gutters, soffit & fascia for my home. Very happy with my service. Will definitely refer to friends & family! Thank you!
Mr. Mata came out Tuesday and we overlooked and talked about what needed to be done. I came to a decision the next day to set a install date with him. It was set for Friday. He contacted me and came out with his crew Thursday(a day earlier). His prices are very competitive for the quality and craftsmanship he provides. Thanks again!
Kyle Anderson10 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Hector and his crew did a great job! He has competitive pricing, does good work, very nice guy.
I asked him what he would charge me to fix my 97 year old next door neighbor's gutter that was pulling away, while he was installing my new gutters, and he said "no problem I'll just do it". I had to special order a few pieces for my buried downspouts because they werent available anywhere, he said "I will come back tomorrow (on Father's day) and finish it dont worry". I told him "not on Father's day, I'll do it", he responded "no I'll come back and finish it, just let me know when they arrive". He even said "don't pay me till I finish the job, I'll be back tomorrow". I highly recommend him and have already sent him a referral.
Sharon Teresi3 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Hector did an amazing job installing gutters and leaf guards on our house and 2 gazebos. The work was done in the same week he gave us the reasonable quote.
Thank you
Melissa Buss2 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Very happy with Hector's work. He and his coworker did a great job cleaning and recaulking my gutters, and installing leaf guards. With the trees getting bigger in our neighborhood we were starting to have issues.
Hector came out quickly to get us an estimate and got everything setup right away. He's knowledgeable and has great prices.
He and his coworker had everything done and all cleaned up in a few hours. He took pictures to show what was going on, and did an awesome job. I would definitely recommend hiring him.
Elias Lopez Jr4 reviewsiTotal number of Google reviews Elias has written across all businesses on Google Maps, not just this one.
Very knowledgeable, good service & affordable pricing! I got completely new gutters, soffit & fascia for my home. Very happy with my service. Will definitely refer to friends & family! Thank you!
Carol Poyer Guernsey5 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Hector came out the day I called. Friendly and informative. Replaced the portion of the gutter that was damaged right then and there. Very reasonable price and I would highly recommend him.
Carol G.
anthony stack1 reviewiTotal number of Google reviews anthony has written across all businesses on Google Maps, not just this one.
Called The Gutter Man regarding some issues I was having with my gutters. Spoke with Hector who came out that afternoon. Identified and fixed the problems, along with cleaning the gutters, at a very reasonable price. Hector even fixed a couple areas of my siding that were loose at no charge. Would highly recommend using The Gutter Man.
