The Junk Uncles Junk Removal & Hauling at a glance
Google reviewers rate The Junk Uncles Junk Removal & Hauling five stars based on two hundred and five reviews, with the owner responding to all feedback. Customers frequently cite punctuality, rapid communication, and fair pricing for services including large-scale home cleanouts and furniture hauling. One low-star review notes a pattern of significant delays and unprofessional behavior during an eviction cleanout, contrasting with the generally positive experiences described in other comments.
Google rating: 5.0 out of 5 from 205 reviews (100% five-star).
Reviews on this page: 205 Google reviews (188 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Hauling Service serving Norfolk, Virginia.
Data from Google, last updated November 10, 2026.
Star ratings
205 Google reviews we collected
5.0of 5
5 stars204100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 188 written reviews
98%praise
Praise48098%
Complaints92%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response12025%
Staff & attitude11223%
Would recommend8217%
Price & value7014%
Quality & results5010%
Communication367%
Honesty & trust194%
What customers talk about
We read 188 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From start to finish, the communication was quick, friendly and professional.”
“Great guys, friendly, professional, hard working, did a fantastic job for me.”
“I highly recommend The Junk Uncle and will definitely use their services again!”
“I recommend MILITARY and HOME OWNERS to stay away from this company.”
“The price quoted to remove my bed, dresser, and nightstand was fair and reasonable.”
“They understand personal service and do a WONDERFUL job!”
“Removed a wooden shed damaged by tree roots.”
“Jay and Dominique and their team were easy to work with, matched a competitive price, gave me a firm fixed price, and showed up to do the work as promised.”
“What impressed me most was their honesty and professionalism.”
People customers mention
Dominique18 reviews
Jay10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What a wonderful family that runs this amazing, incredible company! From start to finish, the communication was quick, friendly and professional. They helped clear out a crazy amount of clutter that my father had accumulated and hoarded over many years. Dominique (owner) helped me plan this job with me living in MD. She helped coordinate everything until I could get to VB. Dominique, her husband and co-owner, Jay with their team made this project less stressful and kept encouraging us along the way.
My 83 yo Dad can now feel comfortable leaving assisted living and will try living at home again soon.
Thank you for everything! You are all a true blessing!
Response from the owner · a week ago
Thank you, Terri for taking the time out to leave us a review we truly appreciate you and we are definitely here to help our community❤️
Alison Fears12 reviewsiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Great guys, friendly, professional, hard working, did a fantastic job for me. Couldn't have cleaned my mom's house out without them. Fantastic guys.🤗🤗🤗
Response from the owner · a week ago
Thank you for taking the time out to leave us a review we truly appreciate you ❤️
Ken faulknerLocal Guide · 19 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
I had an excellent experience with The Junk Uncle! The price quoted to remove my bed, dresser, and nightstand was fair and reasonable. What impressed me most was their honesty and professionalism. It’s refreshing to deal with a company that values integrity and customer satisfaction. I highly recommend The Junk Uncle and will definitely use their services again!
Price assessment: Reasonable price
Services: House & garage cleanouts
Response from the owner · 2 weeks ago
Thank you Ken for taking the time out to leave a review we truly appreciate you and thank you for using The Junk Uncles Junk removal and hauling services 😊
Sharon Slipow6 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Junk Uncles Actually picked up the phone, which is rare these days. They were extremely responsive to our needs, gave me a rough estimate based on photographs I sent them and came within a couple of hours. It was a tremendous relief to us. They were efficient. They were pleasant and they were reliable. They are in my contacts for future use. Highly recommended.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you Sharon for leaving us a review we truly appreciate it ❤️
Gina LynchLocal Guide · 6 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
🏆✨👏 Was in a total bind with my move out and needed a huge desk moved same afternoon. I called every friend with a truck and couldn’t get help so I found junk uncles on Craigslist and they came to my rescue immediately. Great price and very thankful.
Price assessment: Great price
Services: Junk removal
Response from the owner · a month ago
Thank you for using our Junk removal services for your business let us know if you need us in the future 😊
Julie Salinger2 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Dominique is awesome. She was very responsive and great at following up. They were available for a short notice job. Great customer service oriented company. Highly recommend!
Services: House & garage cleanouts
Response from the owner · a month ago
Thank you Julie for the awesome review we truly appreciate you and taking out the time to leave us a review have a wonderful day 😊
Gary ThomasLocal Guide · 87 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
After researching several removal companies I chose The Junk Uncles because of the exceptional phone courtesy displayed by J. Viado. They arrived as expected and quickly removed the requested items while showing concern for not interfering with the movement of the neighbors. They earned a 5-star rating because the overall service provided was given in a very professional manner.
Response from the owner · 3 months ago
Thank you you for the wonderful review we truly appreciate it and thank you for choosing The Junk Uncles Junk Removal and hauling services for your request
Willie Brown12 reviewsiTotal number of Google reviews Willie has written across all businesses on Google Maps, not just this one.
