Barbara Norlie4 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn time and very efficient. Will use them again
The Junkluggers of Colorado
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 25 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 38%
5.0 ★★★★★ 782 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
The Junkluggers of Colorado at a glance
Customers consistently praise The Junkluggers of Colorado for punctual arrivals, efficient removal of items like furniture and appliances, and reasonable pricing. Reviewers highlight the crew's professionalism, careful handling of property, and efforts to donate or recycle materials rather than sending them to landfills. The primary criticism involves scheduling errors, such as significant arrival delays and last-minute appointment cancellations, which caused frustration for some clients despite the generally positive service experience.
- Google rating: 5.0 out of 5 from 782 reviews (98% five-star).
- Reviews on this page: 782 Google reviews (678 with written comments, 8 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 31, 2026.
- Service: Waste Removal Service serving Arvada, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Colorado: 96/100 on this factor. Category median: 98.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Colorado: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Colorado: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Colorado: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Colorado: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Colorado: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
782 Google reviews we collected
- 5 stars76598%
- 4 stars132%
- 3 stars00%
- 2 stars00%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 678 written reviews
- Praise1,537100%
- Complaints70%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude46330%
- Speed & response40426%
- Would recommend21814%
- Price & value18412%
- Quality & results17611%
- Communication604%
- Honesty & trust393%
What customers talk about
We read 678 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“As they got to work, they did so with that perfect mix of professionalism and humor that is really hard to find nowadays.”
“They gave me a heads up when they would arrive, and arrived exactly on time.”
“I would recommend Junkluggers in reorganizing and removing clutter in your home.”
“Pricing was very reasonable and would not hesitate to use Junkluggers of Colorado again.”
“They do NOT over charge like others!”
“Jay and Logan provided excellent service of removing computers, televisions, household appliances, and other items.”
“eally liked everything about this service, However, they did leave an awful mess on new carpet, all over the garage, driveway that we’re still cleanin…”
“Scott is seriously one of the nicest people and so easy to work with.”
“Their team members are fantastic and so friendly — this time we had Chayton and Calis and they did an honestly incredible job.”
People customers mention
- Joe 27 reviews
- Cal 18 reviews
- Jorrie 12 reviews
- Jack 9 reviews
- Logan 8 reviews
- Chayton 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Junkluggers of Colorado for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Jay and Logan provided excellent service of removing computers, televisions, household appliances, and other items. They were professional, timely and hardworking. I would recommend Junkluggers in reorganizing and removing clutter in your home.
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
The team sent to our home to remove the piano did an excellent job! They took their time in order to make sure there was no damage to our walls and flooring while bringing the piano down from the second floor. We truly appreciate the manner in which the four gentlemen completed the project. Thank you so much!
DanielLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Cal and Jay were awesome! They gave me a heads up when they would arrive, and arrived exactly on time. As they got to work, they did so with that perfect mix of professionalism and humor that is really hard to find nowadays. The removal was so fast and easy that I think it was done in less time than it took to…
Sensei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jay and Cal were great! They are kind, hard-working, and efficient. I couldn't ask for a better experience. 5 stars!
Makenna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We use Junkluggers anytime we do a clear-out or a move and they ALWAYS deliver the best service! Their team members are fantastic and so friendly — this time we had Chayton and Calis and they did an honestly incredible job. I wouldn't use any other service at this point and it's always a relief knowing how fast, easy, and kind their team is <3
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
These guys made my move and the purge of my house a seamless process! So happy to hear that many of the pieces we parted ways with will go to others who may need it rather than adding to the landfill.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Furniture removal | 142 | — |
| Junk removal | 127 | — |
| House & garage cleanouts | 92 | — |
| Donated goods pickup | 78 | — |
| Electronic waste removal & disposal | 52 | — |
| Appliance removal & disposal | 50 | — |
| Trash removal & disposal | 34 | — |
| Yard debris removal | 25 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 782 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Tina Baca3 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJay and Logan provided excellent service of removing computers, televisions, household appliances, and other items. They were professional, timely and hardworking. I would recommend Junkluggers in reorganizing and removing clutter in your home.
Response from the owner · 4 days ago
Tina, we’re glad The Junkluggers could support your home clutter removal and recycling needs with hardworking service. Thank you for recommending our team for eco-friendly junk removal and household cleanout projects!
Ed Decker6 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team sent to our home to remove the piano did an excellent job! They took their time in order to make sure there was no damage to our walls and flooring while bringing the piano down from the second floor. We truly appreciate the manner in which the four gentlemen completed the project. Thank you so much!
Response from the owner · 3 months ago
Ed, your thoughtful words mean a lot to The Junkluggers team. We’re glad the piano removal was handled carefully and that your walls and flooring were protected throughout the process. Thank you for choosing us!
Daniel GreenLocal Guide · 15 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCal and Jay were awesome! They gave me a heads up when they would arrive, and arrived exactly on time. As they got to work, they did so with that perfect mix of professionalism and humor that is really hard to find nowadays. The removal was so fast and easy that I think it was done in less time than it took to research removal companies in the first place! When I need services like this again, I will be coming back and requesting Cal and Jay by name.
Response from the owner · 6 days ago
Cal and Jay are going to love this, Daniel! Done faster than it took to research removal companies is a pretty great way to measure a job. Thank you for taking the time to write this, and whenever you need them again, bring it on! The Junkluggers of Colorado Team
Sensei Jay1 reviewTotal number of Google reviews Sensei has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJay and Cal were great! They are kind, hard-working, and efficient. I couldn't ask for a better experience. 5 stars!
Response from the owner · a week ago
Jay, thank you for choosing The Junkluggers for your junk removal needs and for sharing such positive feedback about our team. We appreciate your 5-star review and look forward to helping with any future residential or donation pickup needs!
Makenna Nielsen2 reviewsTotal number of Google reviews Makenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe use Junkluggers anytime we do a clear-out or a move and they ALWAYS deliver the best service! Their team members are fantastic and so friendly — this time we had Chayton and Calis and they did an honestly incredible job. I wouldn't use any other service at this point and it's always a relief knowing how fast, easy, and kind their team is <3
Response from the owner · 2 weeks ago
Makenna, we love being your go-to Luggers for moves and cleanouts! Thanks for continuing to trust us and for recognizing Chayton and Cal. We really appreciate your loyalty! The Junkluggers of Colorado Team
Matthew Derrick9 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys made my move and the purge of my house a seamless process! So happy to hear that many of the pieces we parted ways with will go to others who may need it rather than adding to the landfill.
Response from the owner · 2 weeks ago
Matthew, we’re glad The Junkluggers could make your move and home purge seamless. Thank you for appreciating our eco-friendly junk removal, donation pickup, and furniture removal services. We’re happy to help keep great items moving forward instead of heading to the landfill!
Avery WatersLocal Guide · 20 reviewsTotal number of Google reviews Avery has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy quick and made moving things out painless!
Response from the owner · 2 weeks ago
Moving is hard enough, Avery! Hauling junk is only half the job, because we take away the stress too. The Junkluggers of Colorado Team
Peggy Rynearson4 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCal and Logan arrived when they said they would. They provided an acceptable estimate and went right to work to remove the items I contacted them about. They left the area clean and free of any remaining debris. Very efficient and friendly. I would recommend Junkluggers to anyone requiring their service. Great job!!
Response from the owner · 3 weeks ago
Peggy, nothing like seeing the junk gone and the space left clean! Thanks for recognizing Cal and Logan and for the great recommendation. The Junkluggers of Colorado Team
Sam Sherman7 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were prompt. Polite. Professional. And did their work very quickly and efficiently. Very reasonable pricing. Would highly recommend them
Response from the owner · 3 weeks ago
Sam, thanks for the strong recommendation! We’re glad the service and price both hit the mark for you. The Junkluggers of Colorado Team
Business details
- Address: 3545 S Platte River Dr E, Sheridan, CO 80110
- Phone: (720) 340-3261
- Website: junkluggers.com
- Service area: Arvada, CO