The Junkluggers of Grapevine, Irving & Denton at a glance
Customers frequently praise the company for punctuality, professional communication, and efficient handling of diverse items like sheds and furniture. Positive reviews highlight fair pricing and the practice of donating or recycling removed goods. However, several low-star reviews cite recurring issues with price discrepancies, where initial quotes increased significantly upon arrival, leading to frustration and disputes over final costs.
Google rating: 4.9 out of 5 from 329 reviews (95% five-star).
Reviews on this page: 329 Google reviews (240 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 16, 2026.
Service: Furniture Removal Service serving Little Elm, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
329 reviews on Google
5★314
4★4
3★3
2★1
1★7
Reviews from Google, shown as published (original wording, unedited).
DH
Dennis HudsonLocal Guide · 581 reviews
★★★★★
We were told one price for the service. That price almost doubled once their truck arrived. We did not use them.
Response from the owner · 3 years ago
Dennis, I apologize for any inconvenience this has caused to you. The estimating process is oftentimes difficult, especially for the folks booking the appointment, as they can not be onsite. <br><br>We did a thorough investigation of the issue. Whilst booking the appointment it was communicated that quote for hot tub removal would be 500 and there will be additional labor charge if the tub needs to broken down to get through the gate. Unfortunately, this misunderstanding happened and you were not happy with the estimate provided. <br><br>As it was explained during booking process it was No Obligation Free Estimate and since you weren't happy with the estimate, we were not able to help you with your junk removal need. Apologies again for any inconvenience.
Thanks Nathan and Megan...your service and professionalism was exceptional. Thanks for immediate reschedule, keeping me informed and insuring my satisfaction....when in need of another move at a moments notice....you are on my speed dial...calling you first. Thanks
Response from the owner · a month ago
James, Nathan and Megan sound like they went the extra mile keeping you informed through that reschedule! We're grateful you trust us enough to call first, every time, and we're honored to be your speed dial.<br>The Junkluggers Team
Great experience. Would definitely recommend. Fair price, quick and very professional.
Response from the owner · a month ago
Fair price, quick and professional, that's what we aim for every time, Diane! Thanks for trusting us and for the recommendation.<br>The Junkluggers Team
Great experience! The guys were on time, friendly and knowledgeable .Competitively priced,. I will definitely use them again.
Response from the owner · a month ago
KJ, on time and knowledgeable is a great combination, and we're glad the pricing felt fair too! We can't wait to help again next time!<br>The Junkluggers Team
Needed help cleaning up the back yard of this property my daughter just bought. It was full of junk, to include an old wooden shed. The guys came in and went right to work dismantling the shed and hauling stuff away. They even removed a fridge and stove. Making room for the newly purchased ones. They are awesome! Highly recommend this company!
Response from the owner · 2 months ago
Wanda, thanks for sharing the photos! That backyard had your Luggers earning their paycheck. We’re glad we could help get everything cleared out and make room for the new chapter at your daughter’s home. We appreciate the recommendation!<br>The Junkluggers Team
Junkluggers were amazing!<br><br>1. They actually gave me a price range by the items I explained needing removed. No other place would do that. They all wanted to come out and inspect first. That’s a terrible process when you’re trying to get an estimate from several places. I was not in the position where I could set appointments up when I needed my stuff gone the next day.<br>2. The range options matched what I was expecting and the price was acceptable.<br>3. They were not just on time but actually called and said they can come early which was awesome.<br>4. They were professional and fast. I had a twin and king mattress, king platform bed frame, a table and a hand truck that all disappeared like magic from a 2nd floor apartment.<br><br>The only critical feedback I can give is the payment system. I had to type all my card info into a phone (I couldn’t find my bifocals so that took me a minute 🤣). I would suggest a square reader or let me put my card on file and me just ok the charge.
Response from the owner · 3 months ago
We genuinely appreciate this feedback and your honesty. We believe everyone deserves a price range upfront, without requiring a site visit, and we're glad it fit your timeline. Thank you for the detailed review and for trusting our Luggers with the job.<br>The Junkluggers Team
Quick, efficient & price isn’t bad. Will use again in future!
Response from the owner · 3 months ago
Michelle, quick service and fair pricing are what we aim for every day. Thanks for choosing our Luggers, and we look forward to helping again.<br>The Junkluggers Team
I love that this company recycles the stuff they pickup. They did a great job for us removing a broken 200 lb treadmill. The guys were professional and very good at their job! I highly recommend!
Response from the owner · 3 months ago
Monica, giving items another chance whenever possible is a big part of who we are. We’re glad we could help with your treadmill removal, and we appreciate you noticing what makes Junkluggers a little different.<br>The Junkluggers Team
