Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts
Customers consistently describe the junk removal process as efficient, punctual, and professionally managed, noting that crews arrive on time, communicate clearly, and leave properties tidy without damage. Pricing is frequently cited as fair and consistent with initial estimates, though a minority of lower-rated reviews criticize the cost structure, describing specific removal jobs as expensive relative to the volume of items or the time required for the service.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 373 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and communicative as well as so efficient in getting the job done.”
“The two gentlemen that arrived were professional, courteous, quick and up to the task…impressive!”
“I highly recommend Junkluggers for all of your junk removal needs!”
“We could not recommend them more, and we will gladly be contacting them if we need anymore work taken care of!”
“They got the job done quickly and without making a mess.”
“I’ll add the pricing was very fair as well, given the time and effort it would have taken to complete this job on our own.”
“Great people, honest, not over priced, quick, efficient, organized.”
“Communication was excellent, the team showed up on time and worked efficiently.”
“They are a very dependable and reasonably priced company.”
praise complaint · found by our text analysis, Google review wording unchanged.
The team made this process very simple for me! They were professional and communicative as well as so efficient in getting the job done. I appreciate it!
I highly recommend Junkluggers. Tyler and Nasir came to my house and within 1 hour ,cleared out 25 years of basement crap, junk, and heavy boxes. They are very strong and ver yhard workers. This is a great company and I will use them again!
We enlisted The Junkluggers of the Jersey Shore to remove an old, unused refrigerator from our basement. The crew were courteous, professional, and a pleasure to work with. I’ll add the pricing was very fair as well, given the time and effort it would have taken to complete this job on our own.
They were clear the whole way. Friendly and professional.
Customer service is tops. Tyler and his brother were the best. Super friendly, professional and careful with the removal. Will definitely use Junkluggers again!!
Got the job done quickly and easily
The crew (two brothers) called beforehand, arrived on time, were friendly and helpful and careful about not scratching the walls. The one complaint I have is that the Junkluggers gear should include a dolly and boxes, not just a hand truck. I was charged $130 extra for a “long carry” because my building has long halls to the freight elevator. If they’d been provided with a dolly, they could have rolled it. My Ikea bed broke down into many small pieces (slats, sides, legs, etc) but they had no box to put them in. So I had to give the crew one of my moving boxes. To reiterate: the crew was excellent and I tipped them. But they should be better equipped.
Hi Donald, thank you for taking the time to review us. We do have equipment, such as dollies and handtrucks, that are standard on all our vehicles. Boxes and bagging materials are provided when we are aware ahead of the appointment that items need to be boxed and/or bagged and our apologies that our appointment center representative did not provide us with those details ahead of time. The same goes for them discussing the potential for a long carry surcharge that can occur when the scope of the job calls for items having to be carried, carted, or wheeled down hallways, into elevators or down several flights of stairs in an apartment type of residence or work space (and then continue to be carried, carted or wheeled to our trucks which may not have access close to the nearest exit door) as it takes additional time and effort to remove the items compared to a single story home or office building and we have to account for that additional time and effort. My sincere apologies that it was not discussed with you beforehand. I am very happy to hear that you had a great experience with Tyler and Naz, I am very lucky to have them on my crew! Megan Duffy Owner & Chief Lugging Officer The Junkluggers of the Jersey Shore
The Junkluggers were professional and efficient. They got the job done quickly and without making a mess. I highly recommend them.
Hi Osman, thank you so much for taking the time to leave another review! We so appreciate your willingness to recommend us, that is often what makes a difference when folks are deciding to use us for removal services or go with another company! Megan Duffy Owner & Chief Lugging Officer The Junkluggers of the Jersey Shore
The crew was excellent! Quick and competent job. No mess and no fuss. I highly recommend them!
Hi Osman, thank you so much for leaving us a great review! We appreciate your business and hope you reach out should you need us again! Megan Duffy Owner & Chief Lugging Officer The Junkluggers of the Jersey Shore
I highly recommend Junkluggers for all of your junk removal needs! They are a very dependable and reasonably priced company. Tyler was awesome from first coming to give an estimate to returning to do the job. The removal of our junk went smoothly thanks to both Tyler and Nassir. Couldn't have been a better experience! 5 star rating!!
Hi Sue! Thank you for taking the time to review us! I am so glad you had a great experience with Tyler and Naz, they are a great crew and I am lucky to have them! Please reach out should you need us again! Megan Duffy Owner & Chief Lugging Officer The Junkluggers of the Jersey Shore
Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts