Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate The Junkluggers of the Triangle five stars based on five hundred and eighteen reviews, noting that the owner replied to ninety-six percent of comments. Customers frequently highlight punctual arrivals, efficient removal of furniture and debris, and respectful, professional crew conduct. Many appreciate the clear communication regarding scheduling and the focus on donating reusable items. However, a recurring criticism in low-star reviews involves discrepancies between initial phone estimates and final volume-based charges, with some customers describing the pricing process as misleading.
Data from Google, last updated November 9, 2026.
518 Google reviews we collected
Phrases our text analysis found in 421 written reviews
How often each topic comes up in the written reviews
We read 421 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ace and Ryan were nice and respectful gentleman to work with.”
“Caleb & Larry did an amazing job - super efficient and nice!”
“Would absolutely recommend and use again if I ever needed.”
“Billy & Ryan did a great job they were prompt and fast!”
“They arrived on time, did the job quickly and professionally and prices were reasonable.”
“Guys were great very nice and professional but I thought it was a little expensive and overpriced for moving a love seat and a couch”
“They explained pricing and worked within our budget.”
“Junkluggers were able to fit me in quickly, provided a transparent quote, and were in and out.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 518 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ace and Ryan were nice and respectful gentleman to work with. They explained pricing and worked within our budget.
Caleb, Larry and Ryan…thank you for your hard work! Professional, fast, organized and efficient. You gents rock! And thank you to the admin team which helped coordinate everything - it went smoothly and without a hitch. Would definitely use The Junkluggers again in the future.
Caleb & Larry did an amazing job - super efficient and nice! I’m so glad to know everything that can be donated will be!
Anthony and Ace were both very respectful and professional and did their jobs well.
On time good price convenient scheduling
Caleb and Ace were amazing! Very careful with a heavy cabinet that they had to carry down 2 flights of stairs. They did not harm the wall or wall sconces though it seemed impossible to avoid doing so. Very cheerful, strong, kind men!
Easy to schedule, came on time, pleasant, recommend highly. Especially like that they focus on reuse and repurpose
Anthony and Ace were polite, efficient, friendly, and very good at fitting things onto the truck. I'll definitely be recommending them in the future!
The Junkluggers were friendly and very helpful. Trey and Ryan, did a wonderful job.
Trey and Andres did a great job. They were very careful moving our sleeper sofa, couch and loveseat up and down the stairs. Nice guys too. Highly recommend them.
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts