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The Kennel at Arbor Lane

Pet boarding service · Indianapolis, IN

4.9 ★★★★★ 203 Google reviews · 23 photos
94%five-star reviews
25%reviews answered by the owner
Nov 2026latest review

The Kennel at Arbor Lane at a glance

Google reviewers rate The Kennel at Arbor Lane 4.9 out of 5 based on 203 reviews, with the owner replying to 25 percent of comments. Customers frequently praise the staff's professionalism, personal attention, and ability to administer daily medications, noting that pets often return in good condition. However, low-star reviews describe instances of pets returning with gastrointestinal issues and difficulties securing holiday reservations due to early booking requirements.

  • Google rating: 4.9 out of 5 from 203 reviews (94% five-star).
  • Reviews on this page: 203 Google reviews (134 with written comments, 9 with photos).
  • Owner responses: the business replied to 25% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Mobile Dog Groomer serving Indianapolis, Indiana.

Data from Google, last updated November 9, 2026.

Star ratings

203 Google reviews we collected

  • 5 stars19194%
  • 4 stars105%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 134 written reviews

  • Praise9198%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4852%
  • Would recommend1314%
  • Quality & results1112%
  • Honesty & trust1011%
  • Price & value66%
  • Speed & response44%
  • Communication11%

What customers talk about

We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Our sweet Nala is always in the best of care whenever she stays at the kennel!”
  • “I most definitely will be using them again in the future!”
  • “He's a boxer with alot of energy and they did a great job.”
  • “They are so good with our fur babies and we trust them completely.”
  • “always fast friendly and do a good job at fair price”
  • “My dog’s nails are as short as they’ve been in years and there were no accidents (despite the fact that my dog has black nails and so the quick can’t be seen).”
  • “They were very easy to work with as we had to have our friends pick him up since we would not get home in time before they closed.”

People customers mention

  • Kathleen 3 reviews
  • Kennels 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 203 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Erin Curran11 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our sweet Nala is always in the best of care whenever she stays at the kennel! We will not take her anywhere else!

  • Price assessment: Great price
  • Services: Dog boarding with training, Service not listed
phil chunn1 reviewTotal number of Google reviews phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have always felt safe leaving our pets with Arbor Lane, we are the second generation to do so in our family. Our dog came home once having learned a new trick which we discovered accidentally while playing fetch. He would bring the ball back and drop it, which was not taught by us.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding
Lisa Entwistle5 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are always treated in a personal manner. I feel like the people at Arbor Lane are part of my family. I know my pups are in excellent care whether they are in for grooming or a kennel stay.

  • Price assessment: Reasonable price
  • Services: Dog boarding, Dog full service grooming, Dog nail trimming
Jay Kennedy2 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The only place Zeke can go wagging in and wagging out.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog nail trimming
Response from the owner · a week ago

We adore Zeke! Thanks for trusting us with him :)

Linda B.Local Guide · 12 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love the Arbor Lane team! They are so good with our fur babies and we trust them completely.

  • Price assessment: Great price
  • Services: Dog boarding
angela white4 reviewsTotal number of Google reviews angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dexter is the 3rd dog that we have entrusted to Arbor Lane over the past 15 years. They are like family to us, and we are so grateful for their compassionate and professional care!

  • Price assessment: Great price
  • Services: Dog grooming, Dog boarding
Brittany Mote12 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love taking our dog here!!

  • Price assessment: Great price
  • Services: Dog grooming, Dog boarding
Dave Benedict2 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff took great care of our dog. He's a boxer with alot of energy and they did a great job.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog nail trimming
Summer Teepe5 reviewsTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the first time boarding my black lab, Nyla! All the staff was super friendly and provided amazing care! I most definitely will be using them again in the future!

  • Price assessment: Great price
  • Services: Dog boarding
Dori Cooper7 reviewsTotal number of Google reviews Dori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Arbor Lane and have full trust they care for our pet as we do!

  • Price assessment: Reasonable price
  • Services: Dog boarding

The Kennel at Arbor Lane on Google Maps →

Business details