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The LAB - Spa & Academy

Spa · Lynn, MA

5.0 ★★★★★ 26 Google reviews · 10 photos
100%five-star reviews
0%reviews answered by the owner
Dec 2025latest review

The LAB - Spa & Academy at a glance

Google reviewers rate the spa five stars, highlighting services like lymphatic drainage, therapeutic massage, cupping, and facials. Clients frequently cite provider knowledge, punctuality, and personalized education regarding post-operative recovery or pain management as key benefits. The facility is described as clean and accessible, with easy appointment booking. No negative themes or criticisms appear in the provided excerpts, and the owner has not responded to any reviews.

  • Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
  • Reviews on this page: 26 Google reviews (25 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: December 16, 2025.
  • Service: Massage Therapist serving Lynn, Massachusetts.

Data from Google, last updated November 11, 2026.

Star ratings

26 Google reviews we collected

  • 5 stars26100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 25 written reviews

  • Praise3795%
  • Complaints25%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1333%
  • Would recommend1026%
  • Quality & results821%
  • Speed & response410%
  • Honesty & trust38%
  • Communication13%

What customers talk about

We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is super knowledgeable about everything recovery related, and put my mind and body at ease when I was worried about my healing process.”
  • “Highly recommend for lymphatic massage especially after pregnancy to help with the water and fluid retention.”
  • “First time here and had a great experience got a drainage massage which was great and felt great afterwards.”
  • “I have noticed results immediately after my first session and he has adjusted my needs each time since.”
  • “Trust me when i say if youre looking for results with someone u can trust, DONT LOOK TO ANYONE BUT RAY AND TULIO.”
  • “He takes his time explaining the whole procedure, what to expect and the aftercare process and also stays in contact after just to see how im doing.”

People customers mention

  • Ray 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 26 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Laura OConnorLocal Guide · 15 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is awesome! He is super knowledgeable about everything recovery related, and put my mind and body at ease when I was worried about my healing process. I really cannot recommend him enough, and I would not trust anyone else post surgery. You will be surprised how much better you feel! Thanks Ray!

  • Price assessment: Great price
  • Services: Service not listed
Erica JardimLocal Guide · 15 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time here and had a great experience got a drainage massage which was great and felt great afterwards.Bradley was very knowledgeable of the service and gave great advice that I will certainly take with me. You can tell he studies what he tells and does research. We had a great conversation during the session, the place is very nice. Super friendly place 1000% recommend!!

Jackelyn Enslow12 reviewsTotal number of Google reviews Jackelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is an incredible MLD therapist—passionate, knowledgeable, and truly dedicated to post-operative care. What sets him apart is his focus on education; he makes sure you understand your body and feel empowered throughout the healing process. Highly recommend!

Lily Raso10 reviewsTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is the BEST! He is so knowledgeable. I have noticed results immediately after my first session and he has adjusted my needs each time since.

Jessica Melo Lemos5 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everybody in the office is always friendly, helpful, and professional. Appointments are easy to book which is amazing. Ray always gives me a great massage and is focused on my needs. He is professional and friendly and it’s obvious he cares about his clients. Tulio is also another amazing profissional on doing facials his very caring and knowledgeable. My skin has never looked better, my skin appears much firmer and well hydrated. Highly recommend

Donna PalermoLocal Guide · 10 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Where do I even begin? I finally, now in my 50s, decided to STOP killing my skin by excessive tanning in the sun and do something about the damage it has caused. I met Ray and Tulio through a life long friend and I didn't realize right away how happy and grateful I would be that I did. I met with both Ray and Tulio for a consultation and my journey to better skin health and appearance begun. Rays knowledge and experience blew my mind and immediately realized that everything I thought I knew about my skin care needs was incorrect and I actually didn't know anything at all. He takes his time explaining the whole procedure, what to expect and the aftercare process and also stays in contact after just to see how im doing. We started with a deep clean facial performed by Tulio and by far it was the BEST one I ever had. After that we did a series of peels and now we have moved on to microneedling. I'm not one to ever write reviews unless someone has truly exceeded all my expectations and these two men have done that. It's has only been a couple months and overall i could not be happier. My skins concerns are all starting to disappear. The texture, hydration, pigmentation, and overall and appearance has significantly changed and looks beautiful already. Trust me when i say if youre looking for results with someone u can trust, DONT LOOK TO ANYONE BUT RAY AND TULIO.. Thank you both for helping me become a more confident me. YOU ARE TRUE GEMS 💎 ✨️

Maggie Spade4 reviewsTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is amazing! Give the best massages. I have been seeing him since Covid. Has helped tremendously with my back pain. He also did my post surgery massages to drain the lymph nodes, etc. He’s great!

Linda PhamLocal Guide · 26 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is excellent! He is very detailed and is great at tailoring each visit based on your concerns. He is very knowledgeable and makes the visits comfortable. Highly recommend for lymphatic massage especially after pregnancy to help with the water and fluid retention.

Jameson McCue4 reviewsTotal number of Google reviews Jameson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is incredible! Not only does he have the practical expertise to provide effective body contouring services, but he also has so much knowledge that he is willing to share about health and wellness overall. He has helped me to regain confidence in how I look, in addition to other personal matters as he is always willing to provide his professional yet friendly/warm opinion. I look forward to all of my appointments with him as it changes me holistically- not just physically! Anyone who is looking for body contouring/esthetic services should definitely see Ray- you’ll never have to go anywhere else😊

Christine D4 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is an incredibly talented massage therapist! He knows exactly what and where I need worked on. I’ve been seeing him for years and I can’t say enough about the massages I receive. He is especially great at cupping, I enjoy this immensely. He also rehabbed my muscles after a grueling spine surgery. Kept me in the gym with no pain! If you are looking for the best massage, you need to see Ray!

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