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The Law Offices Of Alcock & Associates P.C.

Criminal justice attorney · Phoenix, AZ · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 64 DUI lawyersPosition by Experts Score among all companies we track in this category. · better than 57%
4.9 ★★★★★ 3,610 Google reviews · 24 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Oct 2026latest review

The Law Offices Of Alcock & Associates P.C. at a glance

Google reviewers rate the firm 4.9 out of 5 based on 3610 reviews, with the owner responding to 61% of comments. Clients frequently describe the team as professional and communicative, noting that attorneys clearly explain legal processes and promptly answer questions regarding criminal, immigration, and civil matters. However, some low-star reviews criticize the firm for perceived rudeness, inconsistent communication, and frequent attorney turnover during long cases, which left clients feeling unsupported.

  • Google rating: 4.9 out of 5 from 3,610 reviews (96% five-star).
  • Reviews on this page: 3,612 Google reviews (2,621 with written comments, 20 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: October 20, 2026.
  • Service: DUI Lawyer serving Phoenix, Arizona.

Data from Google, last updated October 25, 2026.

Score profile vs other DUI lawyers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability89Craft & service97Value100Momentum100Replies to reviews73Satisfaction: 92 (median 92)Reliability: 89 (median 89)Craft & service: 97 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 73 (median 71)
This companyDUI Lawyers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Law Offices Of Alcock & Associates P.C.: 92/100 on this factor. Category median: 92.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Law Offices Of Alcock & Associates P.C.: 89/100 on this factor. Category median: 89.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Law Offices Of Alcock & Associates P.C.: 97/100 on this factor. Category median: 99.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Law Offices Of Alcock & Associates P.C.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Law Offices Of Alcock & Associates P.C.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Law Offices Of Alcock & Associates P.C.: 73/100 on this factor. Category median: 71.B
73

Bar = this company · dark tick = category median.

Star ratings

3,612 Google reviews we collected

  • 5 stars3,47596%
  • 4 stars582%
  • 3 stars140%
  • 2 stars100%
  • 1 star552%

Praise vs complaints

Phrases our text analysis found in 2,500 written reviews

  • Praise3,44899%
  • Complaints461%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,00829%
  • Would recommend89526%
  • Quality & results65419%
  • Communication3149%
  • Speed & response2968%
  • Honesty & trust2256%
  • Price & value1023%

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very friendly staff and the lawyers are very honest.”
    “No communication, no professionalism, just collect the money and disappear.”
  • “Many thanks to Michelle for helping me with my almost 100% recommended!”
    “I would not recommend this firm to anyone looking for professional, responsive, and respectful legal representation.”
  • “Many thanks to Alcock & Associates for their excellent service.”
    “The service at reception is terrible once you're a regular customer.”
  • “…elp my brother with his immigration case, I was disappointed with the communication and follow-through during the first week.…”
    “At first there was a lack of communication.”
  • “I received calls from multiple people at the firm the very next day, and it was clear that they took my dissatisfaction seriously.”
    “I called in the morning and they told me they would call me back, but I waited all day and they never returned my call.”
  • “…hrough from the beginning to where we are now was significant, and I genuinely appreciate the effort she put into my brother’s case.…”
    “Alcock and Associates really does care and aren't just looking to scam you!”
  • “…place to go , I got more than 20 answered questions in half hour of a free consultation with the guy named Nabil , and he was more than happy to spend…”
    “Very expensive, terrible service, and they are unfamiliar with many legal categories.”

People customers mention

  • Lopez 99 reviews
  • Ansara 92 reviews
  • Nabil 87 reviews
  • Ullah 73 reviews
  • Lisa 68 reviews
  • Elkin 58 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Nathaly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Muy buena experiencia !! personal muy amable y los abogados son muy honestos 100% recomendables.

Aitana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

excelente servicio me ayudaron con mi caso cuando nadien más quería ayudarme , yo en lo personal los recomiendo mucho

Darnell9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Wouldn't take my case... took some of my money, to tell me to go kick rocks. Smh... at least try to help me... Elizabeth was super rude..

Damien8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nabil Ansara was very helpful with helping me make the decision to move forward with his team in my current situation. The energy was a right feel. Thank you you for helping me make the best decision moving forward

DanielLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Estoy muy agradecido y contento por la ayuda que me an brindado des de él 2011 me ayudado muchísimo peleando por mantener dentro del país aunque a sido varias beses que me an sacado de emigración los resultados cada vez son más exsitoso

Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Muchas gracias a Alcock & Associates por su excelente servicio, mi caso resulto favorable gracias a la atencion profesional de sus colaboradores, especialemente de la Lic. Nivedita Kulkarni y su paralegal la srita. Valentina Romero quienes siempre tuvieron la atencion de atender mis dudas y comentarios. Los conoci…

Photos

Customer reviews

4.9 ★★★★★ 3,610 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nathaly Méndez1 reviewTotal number of Google reviews Nathaly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buena experiencia !! personal muy amable y los abogados son muy honestos 100% recomendables.

Aitana Martinez1 reviewTotal number of Google reviews Aitana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excelente servicio me ayudaron con mi caso cuando nadien más quería ayudarme , yo en lo personal los recomiendo mucho

Darnell Eskeets9 reviewsTotal number of Google reviews Darnell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wouldn't take my case... took some of my money, to tell me to go kick rocks. Smh... at least try to help me... Elizabeth was super rude..

Victor De La Rocha1 reviewTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muchas Gracias a Michelle por ayudarme con mi casi 100 porciento recomendado!!!

Damien Green8 reviewsTotal number of Google reviews Damien has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nabil Ansara was very helpful with helping me make the decision to move forward with his team in my current situation. The energy was a right feel. Thank you you for helping me make the best decision moving forward

Daniel CalderonLocal Guide · 12 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Estoy muy agradecido y contento por la ayuda que me an brindado des de él 2011 me ayudado muchísimo peleando por mantener dentro del país aunque a sido varias beses que me an sacado de emigración los resultados cada vez son más exsitoso

Monica Gonzalez6 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When I first retained Alcock & Associates to help my brother with his immigration case, I was disappointed with the communication and follow-through during the first week. There had been some miscommunication regarding who was reaching out, and I found myself having to follow up repeatedly for information. I was frustrated, because this was my brother’s life, and our family was desperate for answers. After I voiced my concerns, things changed noticeably. I received calls from multiple people at the firm the very next day, and it was clear that they took my dissatisfaction seriously. I told them I would update my review if I saw results, and I am keeping my word. I especially want to recognize attorney Lauren, who was wonderful to work with. She answered all my questions, communicated with me even at odd hours, and followed up whenever she had questions or needed additional information. The difference in communication and follow-through from the beginning to where we are now was significant, and I genuinely appreciate the effort she put into my brother’s case. Attorney Huval represented my brother at his hearing, and I appreciate his call beforehand to confirm anything that still needed clarification. Although our experience got off to a rough start, I want to give credit where it is due. They took my feedback seriously, improved their communication, and helped our family through an incredibly stressful time. I am thankful for the work Lauren and the team put into my brother’s case, and I wanted to update my review to reflect that. Thank you for listening to my concerns and addressing them promptly, ultimately helping us achieve the best possible outcome we could have prayed for.

Response from the owner · 3 weeks ago

Ms. Gonzalez: My name is Nick Alcock and my direct line is 602-999-1209. Please text me and I will personally handle this matter. Thank you so much!!

Jose Salvador1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muchas gracias a Alcock & Associates por su excelente servicio, mi caso resulto favorable gracias a la atencion profesional de sus colaboradores, especialemente de la Lic. Nivedita Kulkarni y su paralegal la srita. Valentina Romero quienes siempre tuvieron la atencion de atender mis dudas y comentarios. Los conoci gracias a la recomendacion de un amigo que tambien fue un caso de exito por lo tanto no tengo duda alguna en recomendarlos ampliamente.

Askari Santini1 reviewTotal number of Google reviews Askari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Si tienes un caso penal, abogado ullah es la persona indicada. Fue muy cercano y honesto con nosotros desdel primer dia. Si decia que iba a llamar, lo hacia. Confio en el y lo recomiendo.

Edith Osorio OFICIAL2 reviewsTotal number of Google reviews Edith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quiero agradecer al abogado Ullah y Denise Por su excelente trabajo y profesionalismo, nuestro caso fue resuelto, fueron comprensivos y honestos. Siempre teniendo tiempo para nosotros. Bendiciones

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