The Learning Experience - Manhattan logo

The Learning Experience - Manhattan

Day care center · New York, NY · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%51+3.6Craft & service penalty98−0.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 37 preschoolsPosition by Experts Score among all companies we track in this category. · better than 50%
4.9 ★★★★★ 106 Google reviews · 13 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
68%reviews answered by the owner
Sep 2026latest review

The Learning Experience - Manhattan at a glance

Google reviewers rate The Learning Experience Manhattan 4.9 out of 5 based on 106 reviews, with the owner responding to 68 percent of them. Praise centers on individualized attention, consistent staff retention, and responsive administrative communication that supports child development from infancy through pre-kindergarten. Recurring themes include a welcoming atmosphere and structured curricula that foster confidence and independence. However, low-star feedback highlights concerns about high costs, including application and security fees, along with questions regarding hygiene practices and policy flexibility when children require external medical services.

  • Google rating: 4.9 out of 5 from 106 reviews (94% five-star).
  • Reviews on this page: 106 Google reviews (101 with written comments, 2 with photos).
  • Owner responses: the business replied to 68% of reviews.
  • Most recent review: September 11, 2026.
  • Service: Preschool serving New York, New York.

Data from Google, last updated October 29, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction90Reliability90Craft & service98Value97Momentum100Replies to reviews51Satisfaction: 90 (median 90)Reliability: 90 (median 91)Craft & service: 98 (median 98)Value: 97 (median 87)Momentum: 100 (median 100)Replies to reviews: 51 (median 31)
This companyPreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Learning Experience - Manhattan: 90/100 on this factor. Category median: 90.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Learning Experience - Manhattan: 90/100 on this factor. Category median: 91.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Learning Experience - Manhattan: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Learning Experience - Manhattan: 97/100 on this factor. Category median: 87.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Learning Experience - Manhattan: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Learning Experience - Manhattan: 51/100 on this factor. Category median: 31.C
51

Bar = this company · dark tick = category median.

Star ratings

106 Google reviews we collected

  • 5 stars10094%
  • 4 stars33%
  • 3 stars00%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 101 written reviews

  • Praise13796%
  • Complaints64%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4834%
  • Would recommend2417%
  • Quality & results1813%
  • Speed & response1813%
  • Communication1611%
  • Honesty & trust1611%
  • Price & value32%

What customers talk about

We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Teachers are high quality - kind, attentive, and invested in the children… many have been here for years, which speaks volumes.”
  • “Highly recommend TLE for any family looking for a high quality, supportive and warm environment!”
    “We cannot recommend this wonderful school in our community enough.”
  • “We had such a wonderful experience with TLE in Battery Park, and feel so grateful for the care my son received during his time there.”
  • “The admin staff is exceptional - always responsive, and genuinely invested in making the experience smoother.”
  • “The administration is open and communicative and invested personally in each child's development.”
  • “If you're looking for a daycare that’s nurturing, trustworthy, and dedicated to giving your child a great start, I highly recommend TLE.”
  • “They offer extended hours and are very reasonably priced for the area.”
    “$300 application fee per child and $1000 security deposit per child.”

People customers mention

  • Jessica 31 reviews
  • Park 9 reviews
  • Pre 9 reviews
  • Dominique 6 reviews
  • Jenna 5 reviews
  • Director 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Arushi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had such a wonderful experience with TLE in Battery Park, and feel so grateful for the care my son received during his time there. The admin staff is exceptional - always responsive, and genuinely invested in making the experience smoother. The care and support my son received was also commendable- the staff…

Elisabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our family receives fantastic care from The Learning Experience. All the teachers know both of my children by name, and welcomes them enthusiastically every morning when we walk through the door. The administration is open and communicative and invested personally in each child's development. I feel like the…

Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our experience at TLE was nothing short of magnificent. From the initial meeting with Jessica, we could tell this was the place for my son. Everybody from Jessica to the individual teachers (2s, 3k) provided amazing care and support for our son. 100% recommend this to parents in Manhattan.

Allura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We LOVE this school! Jess is absolutely the best & my daughter had the most rewarding 2 yrs here until she graduated. She loved all of her teachers & how wonderful the school was at nurturing her curiosity, creativity, & growth. Thank you TLE Battery Park!

Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you're looking for a daycare that’s nurturing, trustworthy, and dedicated to giving your child a great start, I highly recommend TLE. It's been an amazing experience for our family!

Great priceHomework assistanceRest period regulation
Dara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TLE is the hands down most fantastic place! My husband and I can’t say enough about how incredible the school year and camp have been for our daughter (almost three now). Thanks to the incredible and incredibly kind, compassionate, caring, wise, attentive and truly special staff, we have watched our daughter thrive,…

Photos

Customer reviews

4.9 ★★★★★ 106 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carlos Arteaga1 reviewTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellente place

Response from the owner · a month ago

Thank you for your wonderful feedback! We're so pleased to hear that you had a great experience at TLE Manhattan.

Randi Pollard4 reviewsTotal number of Google reviews Randi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So proud of our daughter Jessica She is the best

Response from the owner · 3 months ago

Thank you for your 5-star review! We appreciate your positive feedback and are glad to be a part of your family's journey.

Arushi Kumar Rastogi2 reviewsTotal number of Google reviews Arushi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a wonderful experience with TLE in Battery Park, and feel so grateful for the care my son received during his time there. The admin staff is exceptional - always responsive, and genuinely invested in making the experience smoother. The care and support my son received was also commendable- the staff truly care about the children. Highly recommend TLE for any family looking for a high quality, supportive and warm environment!

Response from the owner · 6 months ago

Thank you for sharing your positive experience with us! We're so pleased to hear that you and your son felt supported and cared for by our team. It's wonderful to know that our staff's dedication made a difference in your experience. Your recommendation means a lot to us, and we appreciate your kind words.

Elisabeth LeCorgne7 reviewsTotal number of Google reviews Elisabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our family receives fantastic care from The Learning Experience. All the teachers know both of my children by name, and welcomes them enthusiastically every morning when we walk through the door. The administration is open and communicative and invested personally in each child's development. I feel like the teachers and staff truly love both of my children and want the best for them.

Response from the owner · 7 months ago

Thank you for sharing your wonderful experience! It's heartwarming to hear that our team makes your family feel welcomed and valued every day. We're committed to fostering a nurturing environment and are grateful for your trust in us. Your kind words mean a lot to our teachers and staff.

Chris Hall3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience at TLE was nothing short of magnificent. From the initial meeting with Jessica, we could tell this was the place for my son. Everybody from Jessica to the individual teachers (2s, 3k) provided amazing care and support for our son. 100% recommend this to parents in Manhattan.

Response from the owner · 8 months ago

Thank you for sharing your wonderful experience! We're so pleased to hear that our team, especially Jessica and the teachers, made a positive impact on your son's journey with us. Your recommendation means a lot, and we're grateful to be a part of your family's life.

Camilla Dell'Adami1 reviewTotal number of Google reviews Camilla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My three sons attended this center from infancy through Pre-K, and I truly don’t know how we would have done it without them. The administration has been incredible—always supportive, flexible, and willing to work with my (sometimes crazy) schedule. The teachers are simply the best: nurturing, loving, and deeply invested in each child’s growth. They supported our kids through everything from learning to eat a variety of foods and potty training to building emotional confidence and independence. The curriculum is outstanding—engaging, thoughtful, and age-appropriate. Our kids were always learning through meaningful activities and experiences, and they came home every day with songs they learned, stories of butterflies they released, fun projects with classmates, and special events like their school prom. Communication with parents was excellent, and the sense of community they created was truly special. Under the wonderful guidance of Jessica, this school has given our boys an amazing foundation and memories we’ll cherish forever.

Response from the owner · 8 months ago

Thank you for sharing such a heartfelt review! It's wonderful to hear about your positive experiences with our center and the impact it has had on your family. We're so pleased that our administration, teachers, and curriculum have met your needs and supported your sons' growth. Your kind words about our community and communication mean a lot to us. We’re grateful to have been a part of your children's early years and appreciate your trust in us.

Merritt Thomas2 reviewsTotal number of Google reviews Merritt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t be happier with TLE - it is a wonderful nurturing environment for babies to pre-K. TLE is impeccably run and led by a wonderful team, headed by Ms. Jessica, the director, who is on top of everything going on in the school. Teachers are high quality - kind, attentive, and invested in the children… many have been here for years, which speaks volumes. Communication with parents is excellent, with clear weekly emails, and daily photos that give real insight into what the children are doing and how their days are going. The entire administration knows the names of every child, and greets them by name each morning as they walk in. The kids are constantly engaged in creative activities - they have hands-on learning every day and are doing fun messy art projects as toddlers, and running little experiments in 3K and pre-K. They are taken outside to run and play every day, weather-permitting. During the year, there are high quality enrichment classes brought in to supplement the curriculum, including special science instruction, theater classes, and dance classes. During the summer camp, there is even more - soccer instruction and magic and water Fridays etc. Holidays are thoughtfully celebrated throughout the year and birthdays are a cause for special celebration! The staff will help you set up decorations and teachers will throw a little party for the kids. This is particularly great given the expense of children’s parties in Manhattan! As a bonus, the annual “school photos” are beautifully done by a fantastic independent photographer - we use ours for our holiday card every year! TLE is a real community for families - parents say hi to each other in the hallways and on the local playground in the evening and weekends. It’s a very international community, which is wonderful. TLE is just a real gem - the kind of warm loving environment you want for your child - our son has attended since he was 18 months and he is a thriving 4 year-old. We couldn’t recommend TLE more highly.

Response from the owner · 8 months ago

Thank you for sharing such a heartfelt and comprehensive review! It's wonderful to hear about your positive experiences with our nurturing environment and dedicated team. We're glad that our communication and engaging activities have made a meaningful impact on your family. It's truly rewarding to know that our community feels like a second home for you and your child. Your kind words mean a lot to us, and we appreciate your support!

Allura Lee2 reviewsTotal number of Google reviews Allura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We LOVE this school! Jess is absolutely the best & my daughter had the most rewarding 2 yrs here until she graduated. She loved all of her teachers & how wonderful the school was at nurturing her curiosity, creativity, & growth. Thank you TLE Battery Park!

Response from the owner · a year ago

Thank you for sharing such a wonderful review! It's fantastic to hear that your daughter had a rewarding experience and felt supported in her curiosity and creativity. We're grateful for your kind words about our team and are proud to have been a part of her educational journey.

Amy Liu7 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you're looking for a daycare that’s nurturing, trustworthy, and dedicated to giving your child a great start, I highly recommend TLE. It's been an amazing experience for our family!

  • Price assessment: Great price
  • Services: Homework assistance, Rest period regulation
Response from the owner · a year ago

Thank you for sharing your wonderful experience! We're so pleased to hear that our daycare has been a positive part of your family's journey. Your kind words mean a lot to us and inspire our team to continue providing exceptional care.

Andy Chen1 reviewTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our kid was here from age 4 to 6 and honestly we couldn’t be happier. The teachers are just really kind people — you can tell they actually enjoy being around kids, which makes a huge difference. Every morning drop-off felt easy, our child actually looked forward to going, and that says a lot. We noticed a big change in our child over those two years — more confident, more independent, and just generally curious about everything. They learned how to make friends, share, work through little problems, and still came home talking about silly songs and games they played. It never felt too rigid or too serious, but it also wasn’t just babysitting — there was real thought put into what the kids were doing every day. Communication with parents was great too. We always knew what was going on, but without being flooded with emails. If there was ever a question, the staff was easy to talk to and actually listened

  • Price assessment: Reasonable price
  • Services: Educational services
Response from the owner · a year ago

Thank you so much for sharing your wonderful experience! It's heartwarming to hear how much your child enjoyed their time with us and how positively they developed over the years. We're proud of our dedicated teachers and the thoughtful approach we take to create a nurturing and engaging environment. It's great to know that our communication efforts were appreciated as well. Your feedback means a lot to us!

The Learning Experience - Manhattan on Google Maps →

Business details