Day care center · New York, NY · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%73+17.7Value 14%91+12.9Replies to reviews 7%85+6Craft & service penalty35−6.5Momentum penalty98−0.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 37 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 14%
4.8★★★★★54 Google reviews · 24 photos
94%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
The Learning Experience - Upper West Side at a glance
Google reviewers rate this daycare 4.8 out of 5 based on 54 reviews, with the owner responding to 98% of feedback. Parents frequently praise the staff for their warmth, communication, and ability to help children transition smoothly into infant, toddler, and preschool programs. They also highlight clean facilities, engaging daily activities, and flexible scheduling options for summer drop-in care. No recurring criticisms appear in the provided excerpts, which consist entirely of five-star ratings describing positive experiences.
Google rating: 4.8 out of 5 from 54 reviews (94% five-star).
Reviews on this page: 54 Google reviews (47 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 28, 2026.
Service: Preschool serving New York, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
This companyPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Learning Experience - Upper West Side: 80/100 on this factor. Category median: 90.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Learning Experience - Upper West Side: 73/100 on this factor. Category median: 91.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Learning Experience - Upper West Side: 35/100 on this factor. Category median: 98.D
35
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Learning Experience - Upper West Side: 91/100 on this factor. Category median: 87.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Learning Experience - Upper West Side: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Learning Experience - Upper West Side: 85/100 on this factor. Category median: 31.A
85
Bar = this company · dark tick = category median.
Star ratings
54 Google reviews we collected
4.8of 5
5 stars5194%
4 stars00%
3 stars00%
2 stars00%
1 star36%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise84100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price117%
Reasonable583%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3440%
Quality & results1214%
Speed & response1113%
Honesty & trust1113%
Communication810%
Would recommend78%
Price & value11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The teachers and staff have been incredibly supportive, caring, and dedicated to both the children and their parents.”
“Our family has had an amazing experience at The Learning Experience in UWS.”
“Referring to each child as a friend, opposed to a student or classmate, immediately fosters an environment for kindness and learning.”
“…mend The Learning Experience to any family looking for a daycare that genuinely cares about children and provides an outstanding early learning experi…”
“Their kindness, communication, and willingness to help made such a positive difference in our experience.”
“I would highly recommend TLE UWS to anyone who asks…and even those who don’t.”
“Friendly people and affordable”
People customers mention
Jenna8 reviews
Nina6 reviews
Shelby6 reviews
Paul4 reviews
Julie4 reviews
Diana3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Learning Experience - Upper West Side for 2 kinds of job. Pick one to see what they paid and said.
We are so grateful to be part of such a wonderful 3K program at TLE. The teachers and staff have been incredibly supportive, caring, and dedicated to both the children and their parents. A special thank-you to Paul, Ms. Nina, and Ms. Jennifer for all their hard work, patience, and encouragement.
What makes this…
MMichelle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Enrolling our son at TLE is the absolute BEST decision we could’ve ever made!!! He is in the infant classroom and his teachers take such great care of him! They not only make sure he stays on individualized feeding/napping schedules, but they also are so engaging with him! They participate in music, art and lots of…
TTaylor6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
My wife and I are so thankful that we were able to get our son into the Learning Experience. He started at just two and a half months old and the staff have done such a wonderful job taking care of him and including him in class events despite being the smallest and least mobile one in the class. We love TLE.
RRosie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Wonderful daycare! I have two children here and they have had a great experience. The teachers are very caring and thoughtful and the management team are super friendly and always so quick to help with any question. The indoor playground is a great addition too for bad weather days.
PPatrick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Our family has been at TLE for the last year and a half, and we couldn't be more pleased with the experience. Our son started at 2 years old and we immediately felt at home with Ms. Catherine & Ms. Savannah. His transition into 3k was very seamless and Ms. Mary & Ms. Genesis have been absolutely amazing in helping…
MMaggie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We’ve had a wonderful experience so far at the Upper West Side TLE. My 2-year-old daughter transitioned very easily, and her new teachers and classmates are all great.
The administrators and staff have been consistently accommodating and patient, even with my many questions. Nina, the Education Director, has been…
Reasonable priceMeal preparationEducational servicesRest period regulation
We are so grateful to be part of such a wonderful 3K program at TLE. The teachers and staff have been incredibly supportive, caring, and dedicated to both the children and their parents. A special thank-you to Paul, Ms. Nina, and Ms. Jennifer for all their hard work, patience, and encouragement.
What makes this program truly special is the support they provide not only to the children but also to the parents. Their kindness, communication, and willingness to help made such a positive difference in our experience.
K
Katie Lynch8 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
The experience at TLE UWS has been an unbeatable one to say the least. From the staff and communication to the facility and its cleanliness it’s has far exceeded expectations.
The staff is incredible with the children. Not only knowing each and every child’s name (even those not in their dedicated classrooms) but they have made personal connections with my child making her comfortable in each and every space in the school.
Our teacher Miss Veronica (preK-3) is full of kindness and intelligence and brings a beautiful philosophy to the classroom when working with the kids. Referring to each child as a friend, opposed to a student or classmate, immediately fosters an environment for kindness and learning. That aspect blended with an calm and authoritative nature makes her classroom a place the students look forward to being every day.
One aspect I would not have known to look for in choosing a school for my little one was the amount of sunlight the classroom receives. It what a joyous and welcomed surprise as each and every classroom I have visited is flooded with sunlight.
I would highly recommend TLE UWS to anyone who asks…and even those who don’t.
Response from the owner · 3 years ago
We appreciate you taking the time to give us positive feedback and let us know how we are doing and can not thank you enough for all your kind comments regarding our facility, teachers, curriculum, and staff. We're looking forward to many more "Happy Happens Here" moments to come.
D
Darlysha Liriano2 reviewsiTotal number of Google reviews Darlysha has written across all businesses on Google Maps, not just this one.
Our family has had an amazing experience at The Learning Experience in UWS. From the moment we walked in, the staff made us feel welcomed and cared for. The teachers are patient, nurturing, and truly invested in each child's growth and development.
The classrooms are clean, organized, and filled with engaging activities that make learning fun. We've seen so much progress in our child's confidence, communication, and social skills since enrolling. It's clear that the curriculum is thoughtfully planned and encourages both learning and creativity.
Communication with parents has been excellent, and we always feel informed about our child's day. Knowing our child is in a safe, loving, and stimulating environment gives us complete peace of mind.
We highly recommend The Learning Experience to any family looking for a daycare that genuinely cares about children and provides an outstanding early learning experience!
Price assessment: Reasonable price
Services: Educational services
Response from the owner · 3 months ago
Thank you for sharing your wonderful experience with us! We're overjoyed to hear that our staff and teachers have made such a positive impact on your family. It's fantastic to know that our curriculum and environment have contributed to your child's growth and confidence. We truly value your recommendation!
M
Megha Sah3 reviewsiTotal number of Google reviews Megha has written across all businesses on Google Maps, not just this one.
We've had such a WONDERFUL experience with the infant class at TLE Upper West Side. Our daughter is 7 months and every morning at drop-off we're greeted with warmth and every afternoon when we pick her up, she's smiling, happy, and clearly so well cared for!
The teachers -Ms Diana, Ms Julie and Ms Megan- made her transition to daycare incredibly seamless—she settled in within a day, which was remarkable for us as first-time parents! All three teachers are so warm, attentive, and genuinely caring, and we always feel confident leaving her in their capable care!
The baby loves the morning music concerts, spending time with the other children, and all of the thoughtful fun activities that support her development and growth. Most importantly, it's obvious how much her teachers care about her, and that gives us tremendous peace of mind!
The lovely admin team at TLE UWS -Paul, LaChelle, Nina are also incredibly responsive and helpful! Any questions or concerns are addressed quickly and thoughtfully.
We are so grateful for the care, attention, and love our daughter receives every day. Knowing she is in such good hands makes all the difference, and we would wholeheartedly recommend TLE Upper West Side to other families!
Response from the owner · 3 months ago
Thank you for sharing your wonderful experience with us! We're overjoyed to hear how much your daughter enjoys her time at TLE Upper West Side and how seamless her transition has been. It's fantastic to know that our teachers and admin team have made such a positive impact on your family. Your kind words about the care and attention your daughter receives mean the world to us. We truly appreciate your recommendation.
M
Michelle Vu2 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Enrolling our son at TLE is the absolute BEST decision we could’ve ever made!!! He is in the infant classroom and his teachers take such great care of him! They not only make sure he stays on individualized feeding/napping schedules, but they also are so engaging with him! They participate in music, art and lots of reading. He is so safe and loved at TLE, and we feel so lucky to have found such a great ‘home away from home’ for him.
Response from the owner · 5 months ago
Thank you for sharing your wonderful experience! We're so pleased to hear that your son is thriving in the infant classroom and that our teachers are providing the care and engagement you value. It's heartwarming to know he feels safe and loved, and that you consider us a 'home away from home.' We appreciate your trust and support!
T
Taylor Cox6 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
My wife and I are so thankful that we were able to get our son into the Learning Experience. He started at just two and a half months old and the staff have done such a wonderful job taking care of him and including him in class events despite being the smallest and least mobile one in the class. We love TLE.
Response from the owner · 6 months ago
Thank you for sharing your wonderful experience with us! We're so pleased to hear that your son is thriving and being well cared for at the Learning Experience. Our team is dedicated to creating a nurturing environment for all children, and it's heartwarming to know that you feel supported. We truly appreciate your kind words and trust in us.
R
Rosie Rachedi7 reviewsiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
Wonderful daycare! I have two children here and they have had a great experience. The teachers are very caring and thoughtful and the management team are super friendly and always so quick to help with any question. The indoor playground is a great addition too for bad weather days.
Response from the owner · 7 months ago
Thank you for sharing your positive experience! We're so pleased to hear that your children are enjoying their time with us and that our team has been supportive and attentive to your needs. It's great to know that the indoor playground is a hit, especially on those rainy days. We appreciate your kind words and look forward to continuing to provide a nurturing environment for your family.
K
Kota Blunt1 reviewiTotal number of Google reviews Kota has written across all businesses on Google Maps, not just this one.
Our family has been at TLE for the last year and a half, and we couldn't be more pleased with the experience. Our son started at 2 years old and we immediately felt at home with Ms. Catherine & Ms. Savannah. His transition into 3k was very seamless and Ms. Mary & Ms. Genesis have been absolutely amazing in helping him grow! We enrolled our daughter at 4 months, and Ms. Julie, Diana & Megan all made it so easy for us to feel comfortable knowing she was in good hands at such a young age! The admin staff (Jenna, LaChelle, Nina & Paul) give us a warm welcome every day, and are incredibly organized and on top of their communications to make us feel comfortable throughout the day.
Response from the owner · 8 months ago
Thank you for sharing your wonderful experience with us! It's heartwarming to hear how our team has made your family's time with us so positive and comfortable. We're grateful for your trust and are committed to providing a nurturing environment for your children. Your kind words about our staff mean a lot, and we look forward to continuing to support your family's journey with us.
M
Maggie Lerman1 reviewiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
We’ve had a wonderful experience so far at the Upper West Side TLE. My 2-year-old daughter transitioned very easily, and her new teachers and classmates are all great.
The administrators and staff have been consistently accommodating and patient, even with my many questions. Nina, the Education Director, has been our main point of contact during the transition period. Since day one, she been endlessly patient, responsive, and genuinely kind.
The school is extremely well organized and thoughtfully run. The center hours are fantastic, and the administrators are flexible, easy to work with, and very accommodating of changing schedules. Most importantly, I feel completely confident that my daughter is safe, happy, and well cared for.
Price assessment: Reasonable price
Services: Meal preparation, Educational services, Rest period regulation
Response from the owner · 9 months ago
Thank you for sharing your wonderful experience with us! We're so pleased to hear that your daughter has transitioned smoothly and that our team, especially Nina, has been supportive and kind. It's great to know that you find our school well-organized and accommodating. Your confidence in our care means a lot to us. We look forward to continuing to provide a nurturing environment for your daughter.
