Google reviewers rate The Local Plumber LLC five out of five stars based on 418 reviews, with the owner responding to 96% of them. Customers frequently cite punctuality, clear communication, and fair upfront pricing as key strengths across services like water heater replacement and drain unclogging. While most feedback highlights professional and friendly service, one low-star review describes a situation where pipe damage occurred during a drain unclog, alleging the company failed to take responsibility or provide adequate support for the resulting issues.
Google rating: 5.0 out of 5 from 418 reviews (99% five-star).
Reviews on this page: 418 Google reviews (365 with written comments, 19 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 6, 2026.
Service: Plumber serving Columbus, Ohio.
Data from Google, last updated November 9, 2026.
Star ratings
418 Google reviews we collected
5.0of 5
5 stars41599%
4 stars20%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 365 written reviews
100%praise
Praise903100%
Complaints40%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response20623%
Staff & attitude18420%
Quality & results14916%
Would recommend12013%
Price & value10211%
Communication859%
Honesty & trust617%
What customers talk about
We read 365 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I've even texted them at night, and they've managed to fit me in the very next day to take care of the problem.”
“They are always friendly, professional, responsive, and incredibly efficient.”
“Had such a great experience with the Local Plumber!”
“While servicing my line, the pipe under the road was damaged, and once the problem surfaced, I was left to deal with the consequences on my own.”
“They've absolutely become my go-to for anything plumbing-related, and I wouldn't hesitate to recommend them to anyone!”
“Their work is consistently excellent, their pricing is fair, and they genuinely make stressful plumbing situations easier to deal with.”
“They kept me posted on their progress and left my basement cleaner than they found it.”
“Travis was great… talked me through potential issues/scenarios and was super honest.”
People customers mention
Travis26 reviews
Trevor17 reviews
Cole12 reviews
Caleb9 reviews
Plumbers8 reviews
Micah7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I cannot recommend them highly enough! I've had them out about six times over the past two months for various plumbing issues, and every single experience has been exceptional. I've even texted them at night, and they've managed to fit me in the very next day to take care of the problem.
They are always friendly, professional, responsive, and incredibly efficient. Their work is consistently excellent, their pricing is fair, and they genuinely make stressful plumbing situations easier to deal with.
It's such a relief to have a plumber I know I can count on. They've absolutely become my go-to for anything plumbing-related, and I wouldn't hesitate to recommend them to anyone!
Price assessment: Great price
Services: Water heater installation, Garbage disposal installation, Drain cleaning, Water tank installation, Plumbing pipe repair, Toilet installation, Plumbing leak repair
C
Chandler Coomes3 reviewsiTotal number of Google reviews Chandler has written across all businesses on Google Maps, not just this one.
Highly recommend. Travis was great… talked me through potential issues/scenarios and was super honest. Will definitely utilize again if more issues arise.
C
Chris Schoenfeldt3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I had a tankless water heater installed. the technicians were knowledgeable and professional. They kept me posted on their progress and left my basement cleaner than they found it. I highly recommend giving Local Plumbers a chance to bid on your plumbing needs.
Price assessment: Reasonable price
Price: $2,000+
Services: Water heater installation
D
Daniel Waters9 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Caleb was great! He replaced our old kitchen faucet and he was friendly, and kind. He even came earlier than expected so there was no wait at all. I received a message with his picture and notification that he was on his way. Very professional and safe. Absolutely would recommend The Local Plumber LLC, and we will be using them again if such need arises.
Price assessment: Reasonable price
Price: $200–400
Services: Faucet installation
R
Robert Bryson4 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Everyone that works at The Local Plumber are friendly and professional, I have been renovating my house for about a year and The Local Plumber has helped me greatly with my plumbing.
Price assessment: Reasonable price
Price: $400–600
Response from the owner · 10 months ago
Thank you so much for the review, Robert! We love our team!
