Reviewers frequently praise the staff's knowledge, gentle approach, and clear communication during services like Botox, fillers, and microneedling, noting that results often appear natural. However, lower-rated feedback highlights concerns regarding rigid rescheduling fees, perceived hidden costs, and inconsistent customer service responsiveness. Some clients also report dissatisfaction with specific treatment outcomes or communication styles, contrasting the generally positive experiences with instances of perceived rudeness or lack of transparency.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jess did an incredible job, we did EZgel today and she made me feel super comfortable. I was a little scared of the pain level but she was incredibly professional. Her calm and kind presence helped a lot! :) I’ll definitely be back to see her💗
Cannot relate into words how amazing Jessica was during my visit. Her knowledge, her kindness and her willingness to explain the procedures she was going to perform were top tier! Just a gem! To come across a person which truly cares about their client and their needs is a rarity, Jessica is that person. She addressed my concerns and applied her expertise to provide me with the best care. Thank you to Jessica..continue to love what you do and reflect it on to your clients 💯
I love this med spa so much. The injectors are all very skilled and provide excellent care. Jess most recently did my filler and I am loving my results!
Jess was so sweet and amazing! I love my lips and how they turned out and definitely will be returning back. She was very gentle and always checking on me during the process of getting my lip filler, making sure if I needed a break in between. I am so much more confident and can’t wait to show them off 🥳 anyone thinking about getting there lips done definitely go to Jess! She knows her stuff 😁
I love Jade! She’s super sweet and educated! She made me feel comfortable and I’m very happy with the results
I’ve had multiple services done at The Look Med Spa over the years and have always been satisfied. Everyone is so friendly and welcoming, and Hayley is such a talented and precise injector. You can tell she wants all of her clients to leave feeling happy and confident.
Cannot recommend Jess enough!!! She is so kind and genuinely cares about her clients and their results. She has such an impressive understanding of facial anatomy and how all the muscles work together, and she shares that knowledge with you during your appointment. Because of her knowledge and expertise, you can truly trust her recommendations and know she’ll always do what will look best for you. She is also so gentle (you can barely feel her working at times!) Happiest I have been with my results since going to her!
I had Botox, lip, and temple filler with Pam. The experience was fantastic and all of the office was so warm and welcoming. I was immediately impressed with my results and appreciated that Pam was clear about what would be possible. It came out even better than I imagined. Will be back time and time again.
Jade made my experience truly amazing. She is extremely professional, very knowledgeable of her job, and compassionate. I sincerely appreciated her excellent bedside manner and the time which she took to thoroughly consult with me, ensuring I understood what areas needed attention. Also, Jade took pics to show me before injecting. Her attention to detail, patience, and genuine care made me feel at ease and confident in my decision. I highly recommend Jade to anyone seeking exceptional care and professionalism.
Thank you Hailey !!!!! You make me feel so confident and beautiful xoxooxox You always take care of me !!! ❤️❤️❤️❤️❤️❤️