Customers frequently praise the service for its reliability, thoroughness, and consistent team assignments, noting that staff arrive on time and complete detailed cleaning efficiently. However, several low-rated reviews highlight significant issues with scheduling, including last-minute cancellations and late arrivals without proper communication. Additionally, some clients reported being overcharged relative to quoted prices and experienced difficulty reaching management to resolve service errors or billing disputes.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I have been using The Maids in Albuquerque for many years. Team Brown does a great job cleaning my house. I am on a weekly schedule every Friday and it always feels great to come home from work to a clean house!
Thanks to the team here this past Friday! They tackled the dust excellently (everywhere, due to remodeling in my bathroom). And, though I didn’t remember to mention it, they got a couple of paint/ plaster spots out of the rug in my basement. Looks great! Thanks.
Best cleaning team, had for s everal years.
Thanks so much for the kind words. It has always been such a pleasure to serve you over the years and we truly appreciate your business. Look forward to seeing you again soon!
Friendly and efficient
Always do a good job. The Maids are professional and make sure my shouse is cleaned top to bottom
Thank you, Rebecca! We’re thrilled to hear that you’re pleased with our team’s work and that your home is shining from top to bottom. Our goal is to provide top-notch service, and it’s wonderful to know we’re meeting that standard for you. We look forward to returning to your home and continuing to exceed your expectations. Your support means so much to us!
The Maids clean my house every 2 weeks. The team that comes every time is the Brown Team. They are reliable and trustworthy. A pleasure to do business with.
They did an excellent job cleaning our house. Everything was left neat and clean. I greatly appreciate all of their hard work and trustworthiness.
Carrie, thank you so much for your wonderful review! We're thrilled to hear that you were pleased with our team's hard work and the cleanliness of your home. Providing a trustworthy service is our top priority, and your kind words mean the world to us. We look forward to returning to your home in the future and continuing to exceed your expectations. Your support makes all the difference!
The Maids are efficient and polite. They get right to work and are in and out with little interruption to us. The floors, counters, shower and bathrooms really do sparkle when they’re done. I recommend. The White team is very good.
Thank you, Sally, for your kind words about Sandra and her Green team! We're thrilled to hear that you were impressed with their work and that they could tackle those hard-to-reach areas for you. Our team always strives to brighten up your home and make life a little easier. We're looking forward to returning in two weeks to keep that shine going! If there's anything specific you'd like us to focus on during our next visit, just let us know. See you soon!
The Pink Team, as always, cleaned efficiently & thoroughly & with good humor. Michelle, the leader, remembers exactly how I like my house cleaned.
Hi Connie, thank you for taking the time to provide us with a review. We are so pleased to hear that our team made your experience pleasant. We'll make sure to share your comments with the team and we look forward to seeing you again soon!
The team did a great job, lots of attention to detail. The place looked amazing after they left.
Thank you so much for your kind words, Erin! We’re thrilled to hear that you were pleased with the team's attention to detail and the results of their hard work. It’s always our goal to leave your home looking its best. We look forward to returning and providing you with the same exceptional service in the future. Your satisfaction means the world to us!