House cleaning service · Oklahoma City, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#104 of 175 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★127 Google reviews · 19 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$324typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviews for this Oklahoma City cleaning service average 4.9 out of 5 stars, with the owner responding to nearly all feedback. Customers frequently praise the thoroughness, speed, and professional communication of the cleaning teams, noting that homes often look and smell significantly better after visits. However, a small number of low-star reviews describe instances where specific instructions were ignored or appointment times were missed, leading to dissatisfaction with the final result or perceived dishonesty from management.
Google rating: 4.9 out of 5 from 127 reviews (94% five-star).
Reviews on this page: 127 Google reviews (106 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: July 27, 2026.
Service: House Cleaning Service serving Oklahoma City, Oklahoma.
Data from Google, last updated November 2, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
The Maids in Oklahoma CityHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in Oklahoma City: 89/100 on this factor. Category median: 92.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in Oklahoma City: 81/100 on this factor. Category median: 91.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in Oklahoma City: 99/100 on this factor. Category median: 95.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in Oklahoma City: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in Oklahoma City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in Oklahoma City: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
127 Google reviews we collected
4.9of 5
5 stars12094%
4 stars22%
3 stars11%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 106 written reviews
98%praise
Praise19198%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
92%fair
Great price433%
Reasonable758%
Overpriced18%
Not sure00%
$324+28% vs typical house cleaning services
Middle half of what 7 customers paid ($188–$555) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6332%
Staff & attitude4825%
Speed & response3116%
Would recommend2814%
Communication147%
Price & value63%
Honesty & trust53%
What customers talk about
We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m always impressed with the quality of their cleaning and the attention to detail.”
“My oven was in terrible shape and now it looks brand new!”
“I appreciate how they are detail oriented and respectful of our home and kind to our pets.”
“My yellow team works really hard and they get the job done so efficiently.”
“We are never disappointed and highly recommend them to any of our friends who ask about cleaning services in the area.”
“They were easy to work with from start to finish, and the quality of their work truly exceeded my expectations.”
“…lar cleanings—potentially every two weeks—because the impact is well worth it.…”
“I honestly didn’t anticipate just how much of a difference it would make, but walking into a clean home afterward felt incredible.”
People customers mention
Don7 reviews
Sabrina5 reviews
Lee3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Maids in Oklahoma City for 8 kinds of job. Pick one to see what they paid and said.
SSheridan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My house looks, smells, and feels AMAZING!!
Jackie, Nicole, Carla Rosie, and Lizet made everything sparkle. My oven was in terrible shape and now it looks brand new! Would definitely recommend this service!!
Paid $500+General housekeeping
Mmarti4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This team did a wonderful job! In under an hour my house was totally spotless. Highly recommend!
Paid $1–50Great priceStandard cleaning
NNiko5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a really great experience with this cleaning service. They were easy to work with from start to finish, and the quality of their work truly exceeded my expectations. I honestly didn’t anticipate just how much of a difference it would make, but walking into a clean home afterward felt incredible.
With multiple…
Paid $400–450Reasonable priceDeep clean
PPeggy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
The Maids are everything I have been looking for in a cleaning company for our home. I appreciate how they are detail oriented and respectful of our home and kind to our pets.
Paid $250–300Reasonable priceGeneral housekeeping
AAshlynn9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mona and her girls did the most amazing job! My house has never looked as amazing as when they come and clean! Friendly, kind, polite and professional! To top it all off they were also very thorough, fast & efficient
I have been using The Maids for almost a year. They do a spectacular job! My yellow team works really hard and they get the job done so efficiently. I’m always impressed with the quality of their cleaning and the attention to detail. Lizet is wonderful to work with and they do a great job of texting arrival and departure times. I have zero complaints and will continue using!
Services: Standard cleaning
Response from the owner · a year ago
Tiffany, thank you so much for leaving this kind review. We are elated to hear your experience was "spectacular" and the team and leader were professional and kind. Thank you for your recommendation of The Maids and we look forward to serving you in the future.
S
Sheridan Southwell3 reviewsiTotal number of Google reviews Sheridan has written across all businesses on Google Maps, not just this one.
My house looks, smells, and feels AMAZING!!
Jackie, Nicole, Carla Rosie, and Lizet made everything sparkle. My oven was in terrible shape and now it looks brand new! Would definitely recommend this service!!
Price: $500+
Services: General housekeeping
Response from the owner · 5 months ago
Never tire of hearing that. Thank you for taking the time to leave us a review. I will share your appreciation with the team. They love hearing their efforts are valued and appreciated. Thank you for inviting us into your home. We hope to serve you again in the future. Have a blessed weekend and enjoy time with family.
M
Mark Fowler2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Mark, thank you so much for the 5-star review. It was a pleasure to serve you, and we look forward to serving you long into the future. I will share this with the team. They will be happy to know they met or exceeded your expectations. Thanks again, and have a wonderful weekend.
D
Debbie Lennarson8 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Thank you, Debbie. It was a pleasure making your acquaintance, and we are glad you've decided to retain us on an on-going basis. We look forward to serving your household long into the future. God bless!
M
marti carpenter4 reviewsiTotal number of Google reviews marti has written across all businesses on Google Maps, not just this one.
This team did a wonderful job! In under an hour my house was totally spotless. Highly recommend!
Price assessment: Great price
Price: $1–50
Services: Standard cleaning
Response from the owner · 6 months ago
Thank you so much for taking the time to review the team and clean. I will definitely share with the team. They will be most delighted that you appreciate the work and effort they put into cleaning your home. It was our pleasure to serve you.
N
Niko Niedermayer5 reviewsiTotal number of Google reviews Niko has written across all businesses on Google Maps, not just this one.
I had a really great experience with this cleaning service. They were easy to work with from start to finish, and the quality of their work truly exceeded my expectations. I honestly didn’t anticipate just how much of a difference it would make, but walking into a clean home afterward felt incredible.
With multiple pets and a busy household, things can feel overwhelming at times, and it’s not always easy to keep up or reach every area that needs attention. They went above and beyond by tackling spots I don’t usually get to, and they did it thoroughly and with care.
I genuinely appreciate the effort they put in and the level of detail they delivered. If and when I’m able to fit it into my budget, I would absolutely consider scheduling regular cleanings—potentially every two weeks—because the impact is well worth it.
Price assessment: Reasonable price
Price: $400–450
Services: Deep clean
Response from the owner · 7 months ago
Niko, thank you so much for taking the time to leave this review. Thank you for inviting us into your home to serve your family. I know the team will be happy to hear your appreciation for their efforts and attention to detail. It was our please and we'd love to have you as a routine customer. Enjoy!
P
Peggy Megginson6 reviewsiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
The Maids are everything I have been looking for in a cleaning company for our home. I appreciate how they are detail oriented and respectful of our home and kind to our pets.
Price assessment: Reasonable price
Price: $250–300
Services: General housekeeping
Response from the owner · a year ago
Peggy, thank you so much for your review of the team. I'm glad you found us and gave us the opportunity to clean your beautiful home. The team will be happy to hear you appreciate their detail and the care taken in your home. And your pets are family, and as with you, we are guests in their home as well. Thank you.
J
Jane Harrell1 reviewiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Mona’s team does a fantastic job! They are detailed and consistent. Very pleasant to work with. House always looks great when they finish. We have used them for almost a year. Highly recommend Don’s service.
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · 9 months ago
Jane, thank you so much for taking the time to leave this review for the team and company. The team will be excited to hear they received a glowing review for their work. Thank you for your continued business and we look forward to serving you long into the future. Have a blessed New Year.
J
Janet Mallow3 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
I absolutely love The Maids! The crew always does a fantastic job, and they’re fast and efficient. They are so friendly and easy to work with. It’s such a treat to have a sparkling clean house with no worries! I highly recommend!
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · 11 months ago
Thank you, Janet! We’re thrilled to hear you love our services and appreciate your kind words about our crew. Making your home sparkling clean is our priority, and it’s great to know we’re meeting your expectations. Your recommendation means a lot to us! Have a blessed Thanksgiving and holiday season.
A
Ashlynn Aur9 reviewsiTotal number of Google reviews Ashlynn has written across all businesses on Google Maps, not just this one.
Mona and her girls did the most amazing job! My house has never looked as amazing as when they come and clean! Friendly, kind, polite and professional! To top it all off they were also very thorough, fast & efficient
Price assessment: Reasonable price
Price: $500+
Services: Office & workplace cleaning, Upholstery cleaning, General carpet cleaning, Deep clean
Response from the owner · a year ago
Thank you for your kind and thoughtful review, Ashlynn. It was our pleasure to serve you and your family cleaning your beautiful home. I will share sentiment with the team as they always love to hear their efforts are appreciated. We look forward to serving you in the future. Thanks again.
