Google reviewers rate The Maids of the Triad 4.9 out of 5 based on 376 reviews, with the owner responding to 97 percent of them. Customers frequently praise the team's punctuality, thoroughness, and communication during deep cleans, move-ins, and recurring maintenance services. However, a minority of low-star reviews cite dissatisfaction with final costs exceeding initial quotes and instances where requested tasks were not fully completed without follow-up.
Google rating: 4.9 out of 5 from 376 reviews (97% five-star).
Reviews on this page: 376 Google reviews (321 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 21, 2026.
Service: Decluttering Service serving Greensboro, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
376 reviews on Google
5★363
4★5
3★2
2★3
1★3
Reviews from Google, shown as published (original wording, unedited).
TR
Taylor Reed3 reviews
★★★★★
The Red Team of Greensboro did an amazing job with our move in clean! Moving across the country, deep cleaning our rental house was one more thing to do, and I’m so grateful we hired The Maids! Everyone was on time, communicative, and polite. They did an amazing job cleaning and made the house sparkle! Would definitely use this company again!
Services: Moving-related cleaning
Response from the owner · 3 days ago
Thank you for the fantastic 5-star review! We're so glad our team could help make your move-in smoother and your new home sparkle. Your kind words motivate us to keep providing excellent home cleaning services. We look forward to serving you again in the future!
Thank you for the 5-star review! We're glad our Yellow Team could provide you with excellent home cleaning services. We’re always here to help keep your home sparkling clean!
I’ve used the Maids several times and have always had a great experience. The silver team was no exception. They were on time, efficient and did a wonderful job.
Price assessment: Reasonable price
Price: $450–500
Services: Standard cleaning
Response from the owner · a year ago
Thank you, Jessica! We're thrilled to hear that you had a great experience with our pink team. Your kind words about their punctuality and courtesy mean a lot to us. We can't wait to return to your home and provide you with the same fantastic service again in the future. If there's anything specific you need next time, just let us know—we're here to help!
Teams do a thorough job. Customer service is great
Price assessment: Reasonable price
Price: $500+
Response from the owner · a month ago
We appreciate you taking the time to share this! It means a lot to know our teams’ attention to detail and customer care stood out. Thank you for choosing The Maid for your home cleaning needs!
My house was in need of a deep cleaning. I contacted several companies, but was impressed with my conversation when discussing a quote with the Maids and decided to have them come to complete the clean, and I could not be more happy with the results.
The team was on time - and immediately got to work. They were here for 2.5 hours: when they came in, the house was a mess. When they left, it looked as clean as the day we moved in.
Their work ethic was impressive - each member of the 4 person team worked tirelessly to get the job impeccably done in the time allotted. And, though I was hesitant because the price of the job was high, it was worth every penny in the end.
I could not be more pleased with the work that they did. Although I do not have plans to continue a regular cleaning service at this time, I can assure you, if I do, I will be calling the Maids.
Price assessment: Reasonable price
Price: $500+
Services: Deep clean
Response from the owner · a month ago
Thank you so much for your wonderful review! We truly appreciate your kind words about our team and their hard work. We’re glad you were so happy with the results and felt our home cleaning services were worth it. Thank you for trusting The Maid Services with your home!
Rosa and her team consistently do an excellent job. They provide bi-weekly cleaning, and I always look forward to their visits.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 9 months ago
Thank you so much, Linda, for your kind words! We’re thrilled to hear that you now truly understand what a deep clean is meant to be. It means a lot to us that our service stood out compared to your past experiences. We appreciate you trusting us with your home and look forward to taking care of it again soon! ✨
Michelle and Purple Team were on time and performed the best deep clean I have ever experienced for my home by a cleaning service.
Price assessment: Reasonable price
Price: $350–400
Services: Deep clean
Response from the owner · a month ago
Thank you so much for your 5-star review! We truly appreciate your kind words about Michelle and the Purple Team. We’re glad you loved the deep clean and trusted The Maid Services for your home cleaning services!
Blue Team did a great job! Very efficient as well.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 2 months ago
Thank you for the fantastic 5-star review! We’re so glad to hear that the Blue Team provided efficient home cleaning services. Our team works hard to ensure every detail is covered. We look forward to serving you again!
Jabbie and crew were amazing! Their attention to detail far exceeded our expectations (and I'm a detail person). They were professional and so accommodating, seeking feedback along the way. Excellent experience, and we will definitely be using them again on a regular basis.
Response from the owner · 2 months ago
Thank you so much for your wonderful 5-star review! We're so happy to hear that the Yellow Team exceeded your expectations. We truly appreciate your trust in our home cleaning services and look forward to taking care of your home again soon!
