The Mark & Al Team logo

The Mark & Al Team

Real estate agency · La Habra, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%87+13.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 56 real estate developersPosition by Experts Score among all companies we track in this category. · better than 55%
5.0 ★★★★★ 110 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
Oct 2026latest review

The Mark & Al Team at a glance

The Mark & Al Team maintains a 5/5 Google rating from 110 reviews, with the owner responding to 87% of them. Clients describe the agency as professional and knowledgeable, highlighting effective communication, patience, and responsiveness during home buying and selling transactions. Reviewers frequently note that the team reduces stress by providing clear guidance and market expertise, while no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 110 reviews (100% five-star).
  • Reviews on this page: 110 Google reviews (100 with written comments, 2 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Real Estate Developer serving La Habra, California.

Data from Google, last updated October 29, 2026.

Score profile vs other real estate developers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

Satisfaction100Reliability99Craft & service99Value87Momentum100Replies to reviews–Satisfaction: 100 (median 99)Reliability: 99 (median 98)Craft & service: 99 (median 99)Value: 87 (median 99)Momentum: 100 (median 100)
The Mark & Al TeamReal Estate Developers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Mark & Al Team: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Mark & Al Team: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Mark & Al Team: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Mark & Al Team: 87/100 on this factor. Category median: 99.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Mark & Al Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

110 Google reviews we collected

  • 5 stars110100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 100 written reviews

  • Praise21698%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6228%
  • Would recommend4822%
  • Quality & results2813%
  • Communication2612%
  • Honesty & trust2210%
  • Speed & response209%
  • Price & value146%

What customers talk about

We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Al is extremely professional, knowledgeable and experienced.”
  • “We couldn't be happier with the experience and highly recommend Mohit and The Mark & Al Team to anyone looking to buy or sell a home!”
    “The whole team was amazing and I cannot recommend them enough.”
  • “We had a fantastic experience working with Mohit and The Mark & Al Team when purchasing our home in Upland!”
  • “Very clear cut, and professionally made us at ease with the sales.”
  • “…ily home from start to finish in the most professional, responsible, honest way and made it such a great experience for all of us!…”
  • “Al and Sofia team is professional, responsive, and truly looks out for their clients.”
  • “Al’s negotiation skills were top-notch, securing me a great deal on my dream home.”

People customers mention

  • Mohit 13 reviews
  • Cofer 12 reviews
  • Robert 9 reviews
  • Jafarkani 8 reviews
  • Century 7 reviews
  • Glendora 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★

Mohit Kripalani is the greatest realtor in human history. He works hard so you don't have to, and will go above and beyond for every one of his clients. We were beyond satisfied with the Mark and Al team, but particularly with Mohit, the world's best mortgage closer.

Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Five stars, great experience. I worked with Mohit, who I highly recommend to anyone. Exceeded expectations!

Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

We had a fantastic experience working with Mohit and The Mark & Al Team when purchasing our home in Upland! Mohit consistently went above and beyond to ensure everything went smoothly and made the entire process as stress-free as possible. We couldn't be happier with the experience and highly recommend Mohit and The…

Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Al is extremely professional, knowledgeable and experienced. He was very accommodating and patient. He produces results.

Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

So happy with my home. Vivian And Briana worked above and beyond to find my place very professional and caring!

karina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This team is great! They are professional, knowledgeable, and were helpful throughout the entire transaction! This team really cares about their clients!

Photos

Customer reviews

5.0 ★★★★★ 110 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Matthew Pinckard1 reviewTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohit Kripalani is the greatest realtor in human history. He works hard so you don't have to, and will go above and beyond for every one of his clients. We were beyond satisfied with the Mark and Al team, but particularly with Mohit, the world's best mortgage closer.

Kyle M6 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Five stars, great experience. I worked with Mohit, who I highly recommend to anyone. Exceeded expectations!

Response from the owner · 2 days ago

I appreciate you taking the time to give us such a wonderful review, Thank you, Al

Zachary Briceno4 reviewsTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a fantastic experience working with Mohit and The Mark & Al Team when purchasing our home in Upland! Mohit consistently went above and beyond to ensure everything went smoothly and made the entire process as stress-free as possible. We couldn't be happier with the experience and highly recommend Mohit and The Mark & Al Team to anyone looking to buy or sell a home!

  • Property types: Houses
Response from the owner · 2 days ago

We are greatful you sharing your wonderful experience with us. Thank you, Al

Jon Tovar1 reviewTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Al is extremely professional, knowledgeable and experienced. He was very accommodating and patient. He produces results.

  • Property types: Houses
Response from the owner · 2 days ago

We genuinely appreciate your feedback Jon. Thank you for the taking the time to share your wonderful experience with us. Al

Linda Evans1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy with my home. Vivian And Briana worked above and beyond to find my place very professional and caring!

  • Ease of reaching staff: Very easy
Response from the owner · a week ago

We appreciate you taking the time to share your kind words with us. Thank you, Al

karina gomez2 reviewsTotal number of Google reviews karina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team is great! They are professional, knowledgeable, and were helpful throughout the entire transaction! This team really cares about their clients!

  • Ease of reaching staff: Very easy
Response from the owner · 2 weeks ago

We appreciate your kind words and your great review. Thank you, Al

Christina Chiechi4 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at Mark & Al’s is top-tier. They made our home buying experience so much less stressful. Mohit was amazing and I feel like I couldn’t have gotten through it without him. The whole team was amazing and I cannot recommend them enough.

  • Ease of reaching staff: Very easy
Response from the owner · 2 weeks ago

Amazing review. Thank you for taking the time to review us. Al

Greg Guardado1 reviewTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely loved Mohit and all of his patience with us finding our perfect home! The whole team was great! Thank you for all of your help!

  • Ease of reaching staff: Very easy
Response from the owner · 2 weeks ago

Thank you for your kind words. Al

Adam Chang5 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohit is outstanding! He took care of our purchase in Duarte with compassion and professionalism! Highly recommend

Response from the owner · 2 weeks ago

We love to hear that. Thank you for taking the time to review us. Al

Chantal Guerrero2 reviewsTotal number of Google reviews Chantal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohit Kripalani is the best realtor and made selling my home a seamless experience!

Response from the owner · 2 weeks ago

Thank you for sharing your experience and your kind words with us. Al

The Mark & Al Team on Google Maps →

Business details