Google reviewers rate the spa 4.9 out of 5 based on 190 reviews, with the owner responding to 95 percent of them. Clients frequently mention positive experiences with medical-grade skincare, injectables, piercings, and weight loss programs, citing friendly staff, comfortable facilities, and affordable pricing. One criticism involves an event that blocked neighborhood streets without adequate security or law enforcement presence.
Google rating: 4.9 out of 5 from 190 reviews (98% five-star).
Reviews on this page: 190 Google reviews (169 with written comments, 11 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 19, 2026.
Service: Spa serving Waco, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
190 reviews on Google
5★187
4★0
3★1
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
Ari3 reviews
★★★★★
Went to get a facial and lash lift by “DivineSKIN by Chelsei”.
- For the facial : all she had was cold towels and she was touching her phone while touching my face, causing me to break out literally the next day.
- For the eyelash lift: you can’t tell a difference between the before and after. She used a size large, but the smaller size you use the more contour the lashes get.
Summary : she’s nice but lacks experience. You’re better off buying the lash kit off Amazon and getting a facial else where. First time going to the med spa and will be the last.
Madison took care of my daughter’s daith piercing. She was super patient and professional. All the staff at Med Spa are very nice and welcoming. I don’t have tattoos or piercings, but if I ever to decide to get one , I will definitely go to Med Spa.
The Sculpt Pod Detox is life changing! After just 1 week (3 Sessions) I have no pain and I have lost inches and weight! My skin is tighter and I just over all feel better and have more energy! The girls here are awesome too! So thankful I found this place!
I have been going to the Med Spa for two weeks now and using the Sculpt Pod and I LOVE it!!! I go three times a week to use the Sculpt Pod and so far, I am loving the results. The red-light therapy has so many benefits and pairing it with my HOTWORX Woodway workouts has been next level. My skin is tighter, my cellulite is smoothing out, and I just over all feel more energetic. Poet and Lacy are amazing ladies, and I truly enjoy seeing them and supporting their journey. If you haven't been - go give it a try!! You won't regret it!!
I truly and genuinely love coming to the med spa. Everyone is so kind and I love the atmosphere. Amanda is absolutely amazing . She truly cares and goese above and beyond for her clients . She makes my skin glow . ✨️ would recommend this place to any of my friends.
I HIGHLY recommend Madison for piercings! She has done several of mine now, but today she noticed another one of piercings was loose so she put it in correctly and then took care of what I originally came for. I’ll definitely be back again soon!
I am still learning my way around Waco and finding the places that make me feel comfortable and safe since moving here. I knew immediately, the very moment I walked in the door, that I had found the place that I would continue to reach out to and recommend over and over again. The space itself is a dream, so beautifully and thoughtfully designed. The staff is top notch, 100/10! They were so kind and helpful, they made me feel at home, and went above and beyond to help me and answer all of my questions. I met the owners, they are easy to talk to and show how much they care about the clients and their staff in every way possible. I am truly thankful for finding them and will be a lifelong client!
Price assessment: Great price
Response from the owner · 3 months ago
Welcome to Waco Deana. We are glad we could be a part of the warm welcome you deserve. We can't wait to see you again!
Amanda has completely changed my face. I’m absolutely so in love every time I see my skin, it is always glowing. I live three hours from here and I’ll continue to come and see her!
Response from the owner · 3 months ago
Hi Raven, we are so glad you loved your appointment with Amanda. Thank you for making the long drive!
Got waxed by Whitney and she was amazing and made me feel comfortable! One of the best experiences i’ve had being waxed i will return for another appointment🥰
Price assessment: Great price
Services: Eyebrows
Response from the owner · 3 months ago
Hi La'Rae, thank you for the kind words about Whitney. She really is exceptional.
