The Medel Realty Team - Mother Daughter Team at a glance
Google reviewers rate The Medel Realty Team 5/5 based on 42 reviews, highlighting their assistance with home buying, selling, and niche property searches. Clients frequently describe the team as professional, patient, and communicative, noting that they explain processes clearly and provide support for first-time buyers. The owner replies to 98% of reviews, and no recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
Reviews on this page: 42 Google reviews (41 with written comments, 1 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 11, 2026.
Service: Real Estate Agent serving Jurupa Valley, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
42 reviews on Google
5★42
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
AR
Auriana RobersonLocal Guide · 16 reviews
★★★★★
Rubi has been absolutely amazing! I haven’t purchased a home yet, but she has been incredibly professional, knowledgeable, patient, and helpful throughout the process. She makes you feel comfortable, never pressured, and truly takes the time to answer questions and make sure you understand everything. I’ve had such a positive experience working with her so far and would definitely recommend Rubi to anyone looking for a great realtor!
We had an amazing experience working with the Medel Realty Team. From beginning to end, they made the entire process smooth, professional, and as stress-free as possible. They were always available to answer our questions, kept us informed every step of the way, and genuinely had our family’s best interests in mind.<br><br>What really stood out was the personal care and attention they gave us. Being a mother-daughter, family-owned team, you can truly tell how much they care about the families they work with. We never felt like just another client.<br><br>We are extremely grateful for everything they did to help us successfully buy our home and would absolutely recommend the Medel Realty Team to anyone looking in the market for a home. Thank you all for your hard work, patience, and support throughout such an important transition for our family. From Elias, baby, Lauren , and Austin. We are forever grateful!
Response from the owner · a month ago
Austin, Lauren, Elias & baby, thank you so much for such a beautiful review. This truly means more to us than you know.<br><br>It was an absolute pleasure helping your family through such an important chapter, and we are so grateful that you trusted the Medel Realty Team to be part of it. Getting to know you guys throughout the process made this experience even more special for us.<br><br>As a mother-daughter, family-owned team, we truly do put our hearts into the families we help, so hearing that you felt cared for and never felt like “just another client” means everything to us. That is exactly how we want every family we work with to feel.<br><br>Congratulations again on your beautiful new home, just in time for your family to grow! We wish you nothing but happiness, blessings, and so many beautiful memories there for years to come. You guys truly deserve it all.<br><br>Thank you again for trusting Rubi, Alicia, the Medel Realty Team. You started as clients, but we’re so grateful to have gained friends along the way. 🏡<br>
We truly couldn’t be more grateful for our amazing realtor team here at Medel Realty. From the very beginning they made this process feel easy, comfortable, and exciting for our little family.<br><br>What stood out the most was how genuinely they cared about us. I didn’t feel like another client, I felt like family because they treat you like family! Throughout the entire process, we built real relationships with them and we always felt like they had our best interests at heart. They were there through every step and supported us whenever we needed it.<br><br>Thanks to their hard work, dedication, and patience (with my many dumb questions lol) we found our forever home! 🏡❤️ We are so thankful that this team was part of such an important chapter in our lives.<br><br>If you’re looking for a team that goes above and beyond, we cannot recommend them enough. We will forever be grateful for everything Rubi and Alicia did for us.
Response from the owner · a month ago
Thank you so much for such a beautiful review! 🥹❤️ This truly means more to us than you know. Helping your family find your forever home was such a special experience for both of us, and getting to know you guys throughout the process made it even better.<br><br>And there were absolutely NO dumb questions 😂 That’s what we’re here for! We always want our clients to feel comfortable asking us anything and to know that we’re right there with them every step of the way.<br><br>We’re so grateful you trusted us with such an important chapter in your lives. You guys started as clients, but truly became friends along the way, and those are the relationships that make what we do so meaningful.<br><br>We couldn’t be happier for your growing family and all the memories you’re about to make in your new home. You guys deserve all the happiness coming your way, and just know Rubi & Alicia will always be here for you! ❤️🏡
Rubi and her team were beyond amazing and helpful highly recommended best customer service
Response from the owner · a month ago
Thank you so much! It was truly a pleasure helping you find your first home right here in the Jurupa Valley, Mira Loma area. 🏡 We’re so grateful you trusted us to be part of such a huge milestone. Congratulations again on becoming a homeowner and just know our team will always be here for you whenever you need us!<br>
The Medel Realty Team was amazing! They truly fight for you and always have your best interests in mind. They went above and beyond throughout the entire process and made sure we got the best deal possible Highly recommend them!
Response from the owner · 2 months ago
Steve, thank you so much! 🥹 We truly appreciate you trusting our team throughout this entire process. We will always fight for our clients and do everything we can to make sure they are protected and getting the best deal possible. It was such a pleasure helping you, and we’re so grateful to have been part of this huge milestone! 🏡🔑
We had the pleasure to work with Rubi & Alicia. They helped us prepare and get through the process of selling our first home. Their whole team from start to finish were amazing, friendly, organized, patient and very communicative. This process was smooth especially being our first time selling our property. They did such an amazing job, that they were able to sell our property in just 3 days once it hit the market. We loved working with them and can't wait for them to help us find our forever home.<br>Thank you again Rubi & Alicia.
Response from the owner · 4 months ago
Jacqueline, thank you so much for your kind words! It was truly an honor to help you through the sale of your first home.<br><br>We're so grateful you trusted our team throughout the process. Selling a home can feel overwhelming, especially the first time, so we're thrilled to hear that our communication, organization, and guidance helped make everything smooth and stress-free. Getting your home sold in just 3 days was an incredible result & being sold $22,500 over list price, we're so happy we could help you achieve that milestone.<br><br>Thank you again for allowing us to be part of this important chapter. We can't wait to help you find your forever home when the time comes. We’ll be here every step of the way!<br><br>Rubi, Alicia & The Medel Realty Team
Muy satisfactorio y muy agradecido sinceramente con alicia y ruby muy profesionales, muy trabajadoras y muy lindas personas ocupan comprar o vender casa selas recomiendo💯 alicia& ruby muchas gracias ☺️👍
Response from the owner · 7 months ago
Muchísimas gracias, Víctor, por tus palabras y por la confianza que depositaste en nosotras durante todo tu proceso 🙏🏡<br><br>De verdad fue un gusto poder ayudarte y acompañarte en cada paso. Nos da mucha alegría saber que te sentiste bien atendido y apoyado, porque eso es exactamente lo que buscamos con cada uno de nuestros clientes.<br><br>Gracias por recomendarnos y por permitirnos ser parte de este logro tan importante. Para nosotras ya eres parte de la familia Medel Realty Team 🤍<br><br>Aquí seguimos a la orden para cualquier cosa que necesites en el futuro. ¡Un abrazo grande, Víctor! 🙌🏡
Sin duda alguna escojimos el mejor equipo para comprar nuestra primer casa , Alicia y Rubi son muy amables ,amigables pero sobre todo muy Profecionales hicieron todo nuestro proseso facil explicando todo perfectamente , de verdad recomendare sus servicios cada que tenga la oportunidad ☺️ Muchas Gracias 😊🫶
Response from the owner · 7 months ago
Muchísimas gracias por sus palabras, de verdad nos llenan el corazón 🤍<br>Para nosotras fue un honor poder acompañarlos en la compra de su primer hogar, un momento tan especial e importante en sus vidas.<br><br>Nuestro compromiso siempre es que se sientan tranquilos, bien informados y acompañados en cada paso del proceso, así que saber que logramos hacer todo claro y fácil para ustedes nos hace muy felices.<br><br>Gracias por confiar en nosotras, por permitirnos ser parte de este logro tan bonito. Más que clientes, ahora ya son parte de la familia Medel Realty Team 🏡✨<br><br>Aquí siempre tendrán un equipo para lo que necesiten en el futuro. ¡Muchas felicidades por su nuevo hogar! 🎉<br>
I just can’t wave enough about how much care and support the team showed during my process of selling my house. They are so knowledgeable and are always super helpful. They were able to also connect me with additional items such as inspections, and someone to help clean the home at the end. The love and care that they show made me feel like they’re treat you like family! I highly recommend them for buying or selling! They give amazing advice and help you navigate anything that comes up in the process!
Response from the owner · 7 months ago
Yuri , Thank you so much for your kind words, it truly means the world to us. It was such an honor to be part of your home selling journey and to be trusted during such an important chapter.<br><br>Our goal is always to make our clients feel supported, informed, and cared for every step of the way, so hearing that you felt that from our team means everything to us. We’re so glad we could help connect you with the right vendors and make the process as smooth as possible from start to finish.<br><br>To us, you’re not just a client, you’re family now, and we are always here for you for anything you need in the future. Thank you again for trusting the Medel Realty Team 🤍🏡
The Medel Realty Team is by far the most knowledgeable, professional, and caring Team we’ve ever worked with. Their integrity and commitment to their clients is unsurpassed. They went above and beyond to make our experience seamless and stress-free and most importantly to ensure we got the home of our dreams. We highly recommend them to ALL homebuyers looking for a Dynamic Powerhouse Team who truly have their clients’ best interest at heart. Thank you Alicia and Rubi for making our dream come true!
Response from the owner · a year ago
Claudia, Thank you so much for your incredible words! 🥰 Working with you has been such a special experience you’ve truly become a friend through this journey. Your determination and positivity throughout the process were so inspiring, and watching you achieve your dream of homeownership was an absolute joy. 🏡✨<br><br>We admire your strength and perseverance so much, and we’ll always be here for you not just as your real estate team, but as friends cheering you on every step of the way. 💛<br><br>Wishing you endless happiness and beautiful memories in your new home!<br><br>— Alicia & Rubi | The Medel Realty Team
