HOUSE CLEANING SERVICES · SAN DIEGO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREThe Mighty Maids
Better than 22% of house cleaning services · #39 of 50
4.9★953 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
65%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Mighty Maids for mattress cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Mattress cleaning”
★★★★★ DANIEL · a year ago
Victor, and his team of hard working ladies are always great to work with. They came recommended to our life, and I would highly recommend to anyone interested in hiring a professional company to work with and have them do the cleaning for you. His crews are diligent, attentive to details and autonomous to work with…
Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
★★★★★ Simon · 6 months ago
Rating only, no written review.
Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningOffice cleaning
vs category
Blue = The, grey = house cleaning services average
Rating over time
Price
$290+5% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 26%Reasonable 65%Overpriced 4%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
36
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
30
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+142 / −4
Professionalism
+130 / −2
Responsiveness
+115 / −1
Punctuality
+108 / −1
Value
+91 / −1
