HOUSE CLEANING SERVICES · SAN DIEGO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREThe Mighty Maids
Better than 22% of house cleaning services · #39 of 50
4.9★953 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
65%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Mighty Maids for office cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Office cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Office cleaning”
ShawnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
I recently hired The Mighty Maids for a deep cleaning of my home, and I couldn't be more impressed with the results. They were GREAT! From start to finish, the entire process was seamless. The booking was easy, and the staff arrived right on time. They were friendly, professional, and very thorough.
Great priceInterior & exterior window cleaningOffice & workplace cleaningOffice cleaning
RockyLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
They did an absolutely fabulous job cleaning our home (we had a bout of strep throat and needed a deep sanitizing of everywhere lol), going above and beyond my expectations! We'll definitely book them again
Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningOffice cleaning
FelipeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had an amazing experience with The Mighty Maids! Marta and Veronica came to clean my business office space, and they absolutely crushed it. From the moment they arrived, they were professional, friendly, and extremely detail oriented. The office looked and felt completely refreshed when they were done. What…
Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningOffice cleaning
Simon6 months ago★★★★★
Rating only, no written review.
Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningOffice cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Deep cleanGeneral housekeepingJunk removal+ Responsiveness+ Punctuality+ Quality
vs category
Blue = The, grey = house cleaning services average
Rating over time
Price
$290+5% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 26%Reasonable 65%Overpriced 4%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%29+4.4Craft & service 20%36+7.2Value 10%30+3Momentum 8%83+6.6Track record 7%95+6.7Accountability 5%17+0.9Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
36
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
30
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+142 / −4
Professionalism
+130 / −2
Responsiveness
+115 / −1
Punctuality
+108 / −1
Value
+91 / −1
