very friendly and upfront about pricing, makes very good conversation, will have my repeat business over dealer repair services from now on

The Mobile Change
The Mobile Change at a glance
Google reviewers rate The Mobile Change 4.8 out of 5 based on 50 reviews, highlighting the convenience of on-site oil changes and fluid top-offs at residential or workplace locations. Customers frequently praise the technicians for punctuality, clear communication, and transparent pricing without unnecessary upsells. Recurring criticisms include instances of the service closing early and complaints regarding aggressive driving behavior observed on local roads. The owner replied to a small percentage of these reviews.
- Google rating: 4.8 out of 5 from 50 reviews (94% five-star).
- Reviews on this page: 50 Google reviews (42 with written comments).
- Owner responses: the business replied to 14% of reviews.
- Most recent review: August 24, 2026.
- Service: Mobile Auto Mechanic serving Kansas City, Missouri.
Data from Google, last updated November 13, 2026.
Star ratings
50 Google reviews we collected
- 5 stars4794%
- 4 stars00%
- 3 stars12%
- 2 stars00%
- 1 star24%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
- Praise65100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1828%
- Speed & response1422%
- Would recommend1320%
- Communication711%
- Quality & results69%
- Price & value46%
- Honesty & trust35%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“very friendly and upfront about pricing, makes very good conversation, will have my repeat business over dealer repair services from now on”
“John is always communicative and helpful, never pushy when he recommends anything and the service is quick and easy.”
“I love this company and highly recommend their service to anyone!”
“John is kind, trustworthy, a good communicator and straight forward.”
“I've been using this service for years now and the level of professionalism and courtesy is top notch!”
“They did a really good job and for the price it was pretty much worth it.”
“Great customer support, clear and fast communication, honest and transparent feedback.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I've been using this service for years now and the level of professionalism and courtesy is top notch! John is always communicative and helpful, never pushy when he recommends anything and the service is quick and easy. Highly recommend!!
- Price assessment: Great price
This service could not be more convenient. John is kind, trustworthy, a good communicator and straight forward. I love this company and highly recommend their service to anyone!
John's service was incredibly convenient. I live in a campervan, and he came right to where I was parked, put the van up on ramps, and handled the oil and filter change on the spot. He also flagged that my coolant was running low and took care of topping it off as well. Communication leading up to the appointment was easy, and everything went smoothly from start to finish. Highly recommend!
Great service right at you home. John keeps your car in tip top shape.
10/10 will use again. Reasonably priced and knowledgeable.
Arrived as scheduled. Gave home the car on the driveway and he got it done. Fairly priced and incredibly convenient. I’ll use them again.
John was very communicative and informative when doing my oil change. This was the first time I’ve used his services and he came right to my place of work and got an oil change/air filter change done in a timely and professional manner. Will definitely be using this service again when I need my next oil change! Can’t beat the convenience.
Even through some nasty weather, John came to my house to change my oil and top off some other fluids that were running low. He's a straight-shooter and will tell you exactly what is going on with your car without pushing any unnecessary parts or upcharges onto you. He's great about communicating when he will be arriving at your house and he was done in under an hour. I'm definitely going to be sticking with The Mobile Change for my future oil changes!
Thanks Dawson! We love how much confidence John gives our customers. We really appreciate you taking the time to leave a review - it really helps our business!
They make my life so easy!! No wasting time sitting in dirty mechanics shops waiting for my oil to be changed. The Mobile Change comes to my office and I never have to leave my desk to get this errand checked off my list.
Thanks Andrea - let us know when you need another oil change!
Business details
- Phone: (888) 464-5242
- Website: themobilechange.com
- Service area: Kansas City, MO