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The Mobile Change

Car repair and maintenance service · Kansas City, MO

4.8 ★★★★★ 50 Google reviews · 1 photos
94%five-star reviews
14%reviews answered by the owner
Aug 2026latest review

The Mobile Change at a glance

Google reviewers rate The Mobile Change 4.8 out of 5 based on 50 reviews, highlighting the convenience of on-site oil changes and fluid top-offs at residential or workplace locations. Customers frequently praise the technicians for punctuality, clear communication, and transparent pricing without unnecessary upsells. Recurring criticisms include instances of the service closing early and complaints regarding aggressive driving behavior observed on local roads. The owner replied to a small percentage of these reviews.

  • Google rating: 4.8 out of 5 from 50 reviews (94% five-star).
  • Reviews on this page: 50 Google reviews (42 with written comments).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: August 24, 2026.
  • Service: Mobile Auto Mechanic serving Kansas City, Missouri.

Data from Google, last updated November 13, 2026.

Star ratings

50 Google reviews we collected

  • 5 stars4794%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise65100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1828%
  • Speed & response1422%
  • Would recommend1320%
  • Communication711%
  • Quality & results69%
  • Price & value46%
  • Honesty & trust35%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “very friendly and upfront about pricing, makes very good conversation, will have my repeat business over dealer repair services from now on”
  • “John is always communicative and helpful, never pushy when he recommends anything and the service is quick and easy.”
  • “I love this company and highly recommend their service to anyone!”
  • “John is kind, trustworthy, a good communicator and straight forward.”
  • “I've been using this service for years now and the level of professionalism and courtesy is top notch!”
  • “They did a really good job and for the price it was pretty much worth it.”
  • “Great customer support, clear and fast communication, honest and transparent feedback.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 50 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carter3 reviewsTotal number of Google reviews Carter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very friendly and upfront about pricing, makes very good conversation, will have my repeat business over dealer repair services from now on

Chrissy EisenmannLocal Guide · 17 reviewsTotal number of Google reviews Chrissy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been using this service for years now and the level of professionalism and courtesy is top notch! John is always communicative and helpful, never pushy when he recommends anything and the service is quick and easy. Highly recommend!!

  • Price assessment: Great price
Kelly ChesleyLocal Guide · 35 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This service could not be more convenient. John is kind, trustworthy, a good communicator and straight forward. I love this company and highly recommend their service to anyone!

Jeffrey Kustron25 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John's service was incredibly convenient. I live in a campervan, and he came right to where I was parked, put the van up on ramps, and handled the oil and filter change on the spot. He also flagged that my coolant was running low and took care of topping it off as well. Communication leading up to the appointment was easy, and everything went smoothly from start to finish. Highly recommend!

Bruce HultmanLocal Guide · 255 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service right at you home. John keeps your car in tip top shape.

Kaiti C43 reviewsTotal number of Google reviews Kaiti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 will use again. Reasonably priced and knowledgeable.

Mike Pirotte9 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived as scheduled. Gave home the car on the driveway and he got it done. Fairly priced and incredibly convenient. I’ll use them again.

Belle5 reviewsTotal number of Google reviews Belle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was very communicative and informative when doing my oil change. This was the first time I’ve used his services and he came right to my place of work and got an oil change/air filter change done in a timely and professional manner. Will definitely be using this service again when I need my next oil change! Can’t beat the convenience.

Dawson Coleman4 reviewsTotal number of Google reviews Dawson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Even through some nasty weather, John came to my house to change my oil and top off some other fluids that were running low. He's a straight-shooter and will tell you exactly what is going on with your car without pushing any unnecessary parts or upcharges onto you. He's great about communicating when he will be arriving at your house and he was done in under an hour. I'm definitely going to be sticking with The Mobile Change for my future oil changes!

Response from the owner · 2 years ago

Thanks Dawson! We love how much confidence John gives our customers. We really appreciate you taking the time to leave a review - it really helps our business!

Andrea Coggins1 reviewTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They make my life so easy!! No wasting time sitting in dirty mechanics shops waiting for my oil to be changed. The Mobile Change comes to my office and I never have to leave my desk to get this errand checked off my list.

Response from the owner · 2 years ago

Thanks Andrea - let us know when you need another oil change!

The Mobile Change on Google Maps →

Business details