Google reviewers rate The Oak Brook Manor 4.5 out of 5 based on 43 reviews, with the owner responding to 89% of feedback. Clients frequently praise the venue's scenic grounds, in-house catering, and professional staff who accommodate last-minute changes. However, lower-rated reviews cite a recurring pattern of poor communication, including unreturned inquiries and scheduling errors that led to unexpected billing issues.
Google rating: 4.5 out of 5 from 43 reviews (77% five-star).
Reviews on this page: 44 Google reviews (31 with written comments, 8 with photos).
Owner responses: the business replied to 89% of reviews.
Reviews from Google, shown as published (original wording, unedited).
BL
Brian LeuLocal Guide · 20 reviews
★★★★★
I can't recommend this venue enough. It is truly the total package. A beautiful secluded location, floor to ceiling windows, serene pond, ceremony and reception in one place, in house catering of the top most tier. The staff was amazing, unbelievably professional. The event coordinators were patient with us, answered all of questions and kept our wedding on track. The bartenders are second to none. The chefs created some fantastic dishes, top notch. The rest of the team was amazing setting up the venue, ensuring we were taken care of all night long. I simply can't recommend them enough for your event. Ours was a 135 person wedding with buffet style dinner. Amazing. DJUJ was our DJ and he works the manor quite often, and also did an excellent job. Our photographer was Sam Schultz and he also did fantastic and has done the manor several times. Fig and Sage was amazing with our flowers. I hope you find this review helpful....
Event type: Wedding
Capacity level: 100–200 people
Venue style: Traditional
Parking options: Free parking lot
Response from the owner · a month ago
Dear Brian, we are truly grateful for your kind words and for choosing The Oak Brook Manor for your special day. It was an honor to host your wedding, and we're thrilled to hear that our location, staff, and services met your expectations. Your commendation of our team and partners like DJUJ, Sam Schultz, and Fig and Sage means a lot to us. We wish you all the best and hope to welcome you back in the future.
We cannot recommend this venue enough! The space is absolutely beautiful and truly requires minimal decor because the venue speaks for itself. The gorgeous grounds and fountain and lake view created such a stunning backdrop for all our photos and cocktail hour.
The staff was wonderful to work with from start to finish. Megan and the entire team were so friendly, accommodating, and responsive throughout the planning process. They made everything feel easy and were always willing to help with anything we needed and always answer a question.
Chic Chef Catering and staff were also great. Our food was delicious and everything turned out as requested. The wait staff and bar staff were also great.
We are so grateful we chose this venue for our wedding and would highly recommend it to any couple looking for a beautiful space with an amazing team to help make their wedding day the best ever!
Event type: Wedding
Capacity level: 100–200 people
Parking options: Free parking lot
Response from the owner · a month ago
Dear Nora, thank you for your wonderful review! We're so pleased to hear that The Oak Brook Manor provided the perfect setting for your wedding and that our team, especially Megan, could contribute positively to your experience. It's fantastic to know that Chic Chef Catering hit the mark as well. Your recommendation means a lot to us, and we are grateful that you chose our venue for such a special occasion. Wishing you a lifetime of happiness!
I hosted a birthday party at Oak Brook Manor for a family friend recently, which was great fun for all because the guests were lively, the food and drinks were spectacular, and the setting was beautiful.
Unfortunately, poor customer service from our event manager prevents this from being a five-star review. An apparent miscommunication about adding extra guests resulted in a surprise bill for several hundred dollars two days before the party. The manager also spent most of the event sitting in her office on her computer, while I had to ask where were our vegetarian plates and ketchup for the kids' meals. I note that another review on this site also mentions missing vegetarian meals.
If I were a bride, I would not want to be haggling about extra charges on the weekend of my wedding, or wondering if my guests had been served the meals that they requested. I'm writing this detailed review so that others know what to expect if they decide to hold their event here.
We highly recommend using Oakbrook Manor and the Chic Chef Catering team for your wedding. They were all so wonderful to work with throughout the whole wedding planning process and truly made our day perfect. The venue itself is beautiful and was the perfect Spring wedding backdrop. All of our guests were very happy with the food and drinks throughout the night. Megan was an amazing coordinator and was an invaluable resource leading up to and on the day of the wedding.
Response from the owner · 3 months ago
Emma, thank you for your kind words. We're so pleased that Oakbrook Manor and Chic Chef Catering made your wedding day perfect and that Megan was such a valuable help.
I had my wedding here and not only is the drive up breathtaking, the whole location, layout, decor, etc is amazing! Ravi, the owner cares so much and was so great to work with! Honorable mention also to Megan, who went above and beyond in every aspect to make sure my day was perfect! She is a such a pleasure to work with, thank you Megan! I highly recommend the prefered vendors such as food and dj services! They exceeded my expectations and were also fantastic to work with! This venue is such a vibe and I highly recommend to anyone searching for an event space!
Response from the owner · a month ago
Dear Lex, thank you for your glowing review. We're pleased to know that your wedding at The Oak Brook Manor was everything you hoped for. It's wonderful to hear that Ravi and Megan made your special day memorable. Your kind words about our preferred vendors are appreciated, and we are glad they met your expectations. Your recommendation means a lot to us.
Staff was nice. Event was decorated nicely by the event host.
Response from the owner · 5 months ago
Dear Kimberly, thank you for your kind words. We're pleased to hear you enjoyed the event and appreciated the decorations. Looking forward to welcoming you again.
