It is the second time that we have an excellent experience working with Orna Jackson our real estate agent. She is highly professional, knowledgeable, and genuinely helpful throughout the entire process. She understands what we were looking for and helps us focus on the homes that are most suitable for our family. She was always responsive and available, and she supported us through every step of the process—even giving her time during weekends. Her dedication, patience, and attention to detail made the entire experience much easier and less stressful. Her thoughtful and lovely gift for our new home was especially meaningful and will help us remember and cherish life’s important moments with our loved ones. We are truly grateful for everything she did and would highly recommend her to anyone looking for a reliable, caring, and committed real estate agent.
The Orna Jackson Group - Prominent Properties Sotheby’s International Realty
The Orna Jackson Group - Prominent Properties Sotheby’s International Realty at a glance
Reviewers consistently praise the team for professional communication, market knowledge, and assistance with rental and relocation services in Bergen County. Clients highlight rapid responsiveness, helpful guidance through negotiations, and post-move support, including connections to local community resources. One negative review criticized a specific agent for a lack of interaction and alleged discriminatory behavior during a property showing.
- Google rating: 5.0 out of 5 from 156 reviews (99% five-star).
- Reviews on this page: 155 Google reviews (144 with written comments, 2 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 19, 2026.
- Service: Commercial Real Estate Agent serving Demarest, New Jersey.
Data from Google, last updated November 10, 2026.
Score profile vs other commercial real estate agents
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
Star ratings
155 Google reviews we collected
- 5 stars15499%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 144 written reviews
- Praise27899%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude9634%
- Would recommend6925%
- Speed & response3814%
- Honesty & trust2910%
- Quality & results269%
- Communication155%
- Price & value83%
What customers talk about
We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is highly professional, knowledgeable, and genuinely helpful throughout the entire process.”
“We are truly grateful for everything she did and would highly recommend her to anyone looking for a reliable, caring, and committed real estate agent.”
“Orna honestly consulted us, what homes to stay away from, thought us what we don't know, and was always there for us.”
“She was always responsive and available, and she supported us through every step of the process—even giving her time during weekends.”
“She was involved, available, and gave us honest advice throughout the process.”
“It is the second time that we have an excellent experience working with Orna Jackson our real estate agent.”
“She showed us many options, listened to our needs, and guided us with care and professionalism.”
“They answered all of our many questions and brokered a fair contract with the landlord.”
People customers mention
- Tenafly 12 reviews
- County 8 reviews
- Cresskill 7 reviews
- Bergen 5 reviews
- Closter 3 reviews
- Orit 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
It is the second time that we have an excellent experience working with Orna Jackson our real estate agent. She is highly professional, knowledgeable, and genuinely helpful throughout the entire process. She understands what we were looking for and helps us focus on the homes that are most suitable for our family.…
Orna was amazing in helping us find a rental home in just two weeks! She showed us many options, listened to our needs, and guided us with care and professionalism. Her dedication and expertise made the process smooth and stress-free. We highly recommend Orna to anyone looking for a fantastic real estate agent!
Orna and her team were out of this world. Not only from a broker standpoint, but also by providing tons of value with our arrival to the area and connecting us to the local community
Orna went above and beyond helping our family find a rental home in Closter, NJ. Professional and attentive to our family's needs, Orna found us the perfect match. Highly recommend and will definitely work with Orna in the future!
Orna is a true professional, and it was a real pleasure working with her. The support we received was outstanding - she guided us through the entire process with responsiveness, professionalism, and a lot of patience. We're thrilled with the house she helped us rent and grateful for the support from Orna and her team.
Orna is an excellent real estate agent who made our whole process smooth and stress-free. She was always available when we needed her, and her deep knowledge of the real estate market gave us confidence and peace of mind. Most importantly, she helped us find the home we were looking for. We highly recommend her!
Photos
Customer reviews
5.0 ★★★★★ 156 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Orna was amazing in helping us find a rental home in just two weeks! She showed us many options, listened to our needs, and guided us with care and professionalism. Her dedication and expertise made the process smooth and stress-free. We highly recommend Orna to anyone looking for a fantastic real estate agent!
Orna and her team were out of this world. Not only from a broker standpoint, but also by providing tons of value with our arrival to the area and connecting us to the local community
Orna went above and beyond helping our family find a rental home in Closter, NJ. Professional and attentive to our family's needs, Orna found us the perfect match. Highly recommend and will definitely work with Orna in the future!
Orna is a true professional, and it was a real pleasure working with her. The support we received was outstanding - she guided us through the entire process with responsiveness, professionalism, and a lot of patience. We're thrilled with the house she helped us rent and grateful for the support from Orna and her team.
Amazing experience. Highly recommended, A++ service!
Orna is an excellent real estate agent who made our whole process smooth and stress-free. She was always available when we needed her, and her deep knowledge of the real estate market gave us confidence and peace of mind. Most importantly, she helped us find the home we were looking for. We highly recommend her!
Orna helped us find a home we truly love, and we are very grateful to her. She was involved, available, and gave us honest advice throughout the process. She understood what we were looking for, helped us make good decisions, and continues to support us even after we found the house. On top of that, Orna manages a wonderful community that is always willing to help, which made the whole experience feel even more personal and supportive. We feel lucky to have had Orna by our side and want to thank her from our hearts.
Orna and the entire real estate office team are so much more than just a brokerage. They supported us through the entire relocation process and handled everything during the negotiations with the landlords we chose to rent from. Even after we moved in, they continued to assist us with issues in the house and helped find solutions. We received outstanding service from Daniel, and Orna. Highly recommended, it’s truly a pleasure to work with them.
Orna helped us find a home in Tenafly and made the entire process smooth and efficient. She quickly understood our needs and guided us through the rental process with clarity and ease. Beyond finding a house, Orna provided valuable relocation insights and connected us with the local community, which made a big difference in our transition. I highly recommend Orna to anyone relocating to the area.
The Orna Jackson Group - Prominent Properties Sotheby’s International Realty on Google Maps →
Business details
- Address: 90 County Rd, Tenafly, NJ 07670
- Phone: (201) 376-1389
- Website: ornajackson.com
- Service area: Demarest, NJ