Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate The Pack House five stars based on forty reviews, with no owner responses recorded. Customers highlight services including daycare, overnight boarding, and full-service grooming for dogs and cats. Recurring themes involve friendly staff, reasonable pricing, and detailed communication through daily report cards, photos, and the Paw Partner app. Pets are noted to enjoy structured playtime, pool access, and individualized care that addresses specific behavioral needs. No common criticisms appear in the provided excerpts.
Data from Google, last updated November 11, 2026.
40 Google reviews we collected
Phrases our text analysis found in 35 written reviews
How often each topic comes up in the written reviews
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are communicative and friendly, and all animal lovers.”
“My dog loves The Pack House and I would highly recommend!”
“During my trip, the staff kept me updated with detailed reports of how well Smokey was doing along with pictures.”
“Their prices are reasonable and the value is superb.”
“Great experience at the Pack House.”
“We have used their board servies and I trust that she is in good hands and experts are nearby if needed.”
“My baby is very shy with new folks but she quickly felt welcomed there and now shows her eagerness to see the staff each day.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 40 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Our Violet is so happy and excited to spend a day or stay overnight. She gets so excited as soon as she recognizes the parking lot!
I'm so grateful for The Pack House! My dog has been going there for daycare and boarding for 6 months and she loves it—she can barely contain her excitement whenever we arrive. The staff are communicative and friendly, and all animal lovers. Their prices are reasonable and the value is superb. Extremely grateful to have them in Riverside.
I couldn’t tell you how grateful I am that I decided to board my cat Smokey here. It was my first time having to board him in a hotel since I would be gone for 10 days. During my trip, the staff kept me updated with detailed reports of how well Smokey was doing along with pictures. After a few days of him being nervous, he fell in love with the staff and felt at home. When going to pick up Smokey, the staff all wanted to give him a last hug and you could see how much they sincerely care for your pets here. It’s hard to find a place like this where the employees truly love animals and don’t just treat it like a job. If I ever go away again, this will always be my new home for Smokey. Thank you again Packhouse!
The staff at The Pack house are great! They always welcome my pup and I with a warm spirit and make sure he is taken care of. It is a huge relief to know that he is in good hands and gets the same love he gets at home while boarding. I definitely recommend!
For many years The Pack House has been our #1 choice for day care and boarding. Enjoy the pictures and report cards they text us while we're out of town. The staff are wonderful. They include frequent play time and fun activities for the dogs, not as an additional fee like most pet boarding. We love everything about The Pack House staff and facilities. Full service grooming available too!
The Pack House is a great place for daycare and boarding. My boy Baloo has made many friends and is like the kid who looks forward to visiting his new extended family. They are great at learning your dogs habits and helping them be comfortable.
My dog loves The Pack House and I would highly recommend! The staff are great and my dog always has a wonderful time.
It's an awesome place for our fur babies. My dog can't wait to go there to play with his friends, catch a ball, or splash in the pool. The staff is very loving and creative. They keep our fur babies occupied all the time with various activities. I enjoy taking my dog there, and most importandly, he enjoys it a lot. Wonderful place!
My dog loves coming here for day camp and starts getting excited the second we pull in the parking lot. All the girls that work here are so nice and great with my dog. She gets very excited easily and they are so calm and patient with her. I love that there are fun events all week long to keep them always doing something fun and new!
Our puppy loved coming here for Camp Snoopy! We did overnight boarding recently for a 7 night stay and they updated us with a report card and looked forward to photos throughout his stay. Definitely planning on investing in their day packages for Camp Snoopy and would recommend for boarding! They truly treat your pet as one of their own!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts