Google reviewers rate The Parkway Senior Living 4.5 out of 5 based on 120 reviews, with the owner responding to 49% of feedback. Positive comments frequently highlight clean facilities, friendly staff, and included services like meals and laundry. Recurring themes include compassionate memory care support and regular communication with families. However, some lower-rated reviews criticize the quality of food, cleanliness issues, and concerns regarding rising costs relative to the level of care provided.
Google rating: 4.5 out of 5 from 120 reviews (70% five-star).
Reviews on this page: 120 Google reviews (80 with written comments, 2 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: August 27, 2026.
Service: Memory Care Facility serving Grain Valley, Missouri.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.5
★★★★★
120 reviews on Google
5★84
4★23
3★6
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
KB
Katharina Babich2 reviews
★★★★★
Moving my mother to Parkway's memory care unit was the hardest thing I have ever done. Amy, Jacy and Emily, however, were amazingly supportive to me in making the decision and in planning how to accomplish the move. I was initially apprehensive but quickly saw how compassionate and attentive the caregivers are to the residents and each of their unique needs. Mom felt safe and peaceful there. Mom recently passed away, but I will be forever grateful to the wonderful staff at the Parkway who loved her and cared for her so well. It felt like family.
Response from the owner · a month ago
Katharina - our hearts truly go out to you and your family. We know how difficult transitions are to begin with, but the hardest times are making those decisions for your parent. We are so grateful to have had your mom with us, and very happy that she felt safe and peaceful. We are so, so sorry for your loss. Please know we will always be here for you, as well.
Absolutely beautiful! Clean, bright, very inviting. Can’t wait to move my parents in!
Response from the owner · 2 months ago
YAY! We always want our community to offer all of those things and more. Thank you so much for taking the time to leave us this wonderful feedback, and we look forward to having your parents with us!
Andrea was fantastic! What a great representative! And on her day off. We were so impressed with her and your Blue Springs facility.
Response from the owner · 2 months ago
Joe, thank you so much - this made our day to read, and we agree...Andrea is fantastic! We appreciate you so much; don't hesitate to reach out if you need anything or have any questions for us.
Moving to Parkway was a good decision! It was hard leaving my home after 63 years, but Parkway was a great choice for my senior years! I love the new friends I’ve made here and the wonderful staff!
Response from the owner · 3 months ago
LaVeda, thank you so much for this wonderful review and for bringing smiles to our faces! We know it can be so hard making a transition away from the place we called home, but we are so grateful to have you with us! We appreciate you!
Great place and enjoyed the visit and the food. Tosha did a great job with our group and that is not easy.
Response from the owner · 5 months ago
Thank you so much for the kind words! We’re so glad you enjoyed your visit and the food. Tosha will be thrilled to hear she helped make the experience a great one. We truly appreciate you taking the time to share your feedback!
Tosha did a great job helping our visiting group with breakfast!
Response from the owner · 5 months ago
Thank you for sharing your feedback, Steve! We’re so glad to hear that Tosha took such great care of your group during breakfast. Creating a welcoming and enjoyable experience is important to us. We’ll be sure to pass along your kind words!
Tosha Williams was GREAT. Friendly and a wonderful hostess. It was a pleasure to meet her.
Response from the owner · 5 months ago
Thank you so much for sharing this! We’re thrilled to hear that you had such a positive experience with Tosha. We’ll be sure to pass along your kind words — it will mean a lot to her!
Thank you for sharing! We’re so glad to hear Tosha made such a great impression. We truly appreciate you taking a moment to recognize her — we’ll be sure to pass along your kind words!
