Google reviewers rate The Paw Spa of Vilonia 4.8 out of 5 based on 50 reviews, with the owner responding to 52% of them. Customers frequently praise the facility's cleanliness, the staff's patience with anxious pets, and the quality of grooming and daycare services. Many clients highlight the business's long-standing reputation, flexible scheduling, and willingness to accommodate new or difficult animals. One low-star review criticized the refusal of a partial refund request and cited unprofessional communication as the reason for dissatisfaction.
Google rating: 4.8 out of 5 from 50 reviews (94% five-star).
Reviews on this page: 50 Google reviews (40 with written comments, 11 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 9, 2026.
Service: Mobile Dog Groomer serving Vilonia, Arkansas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
50 reviews on Google
5★47
4★1
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
JL
Joseph LewisLocal Guide · 13 reviews
★★★★★
They run business the right way and with honor! They're sweet to my dog and she comes back flawless everytime! If they make a mistake they are the first to own up and take care of their customers. Almost shockingly in any way needed! They care and love their work! Will continue to use forever! 5 paws rating! Thank you girls!
Price assessment: Great price
Services: Dog anal gland expression, Dog grooming, Dog full service grooming, Dog grooming and styling, Dog nail trimming
I’m new to the area and took my dog in today for the first time. Only needed a nail trim but we were serviced immediately and Cassie was so kind. She was gentle and sweet with my dog (who hates nail trims!) and chatted with me. Will definitely return!
This is our second visit to this location, and we have been so impressed each time we come here! The staff is amazing, our dog looks amazing and they are just so patient! There was no anxiety when we dropped off our boy, and that speaks volumes. Just wonderful service!
First time using them and was very pleased. Cheyenne did a great job!
Sugar(my long haired Chihuahua) had never had a haircut or groomed. She needed it bad and I love the way it turned out. She acts like it doesn’t bother her to be short. Thor(my short haired Chihuahua) got bathed and I love how good looks.
Highly recommend them and will use again. Sharing before and after photos.
FANTASTIC experience!
We took our German shepherd to the pa spa daycare and were absolutely blown away with the quality of the facilities and amazing customer service. The facility is SO clean and very dog welcoming. You can see exactly where your dog will be spending time and the care they will receive is almost palpable. This was our boy's first full daycare experience and he absolutely loved it. I can't recommend the Pa Spa enough!!
Cassie the owner and Eryn my groomer for my 3 Golden Retrievers are outstanding. They do a fantastic job on my girls. Their new day care is an excellent place to bring you dogs. It’s very clean and sanitary, your dog will have plenty of room to play. The dogs sleeping areas are very nice and comfortable for you pets. I highly recommend them.
Price assessment: Reasonable price
Services: Dog full service grooming, Service not listed
Mya had the best day ever at daycare!
She met and played with new friends and was completely worn out when she got home!
The Paw Spa is such a fun, clean, and organized environment! Cassie has put so much thought into making it the best experience for your pets!
Mya can’t wait to play again with her friends!
Everyone at the Paw Spa does an amazing job with Daisie. She had a great time at the daycare. They always treat her like family, and Daisie always gets so excited when we pull into the driveway. Thanks for going the extra mile to care for our girl!
