Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers frequently praise the punctuality of deliveries, clear communication, and reasonable pricing for bounce houses, waterslides, and party furniture. Staff are described as friendly and efficient during setup and pickup, with equipment noted to be clean and in good condition. One negative review cites a significant delivery delay, an incorrect item swap, and a lack of response to refund requests, though this isolated incident contrasts with the overwhelmingly positive feedback regarding reliability and service.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
479 Google reviews we collected
Phrases our text analysis found in 399 written reviews
How often each topic comes up in the written reviews
We read 399 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Recommend them 100% On time, polite and fair pricing!”
“They have a great selection, super responsive, and very accommodating.”
“I would recommend The Play House, we plan to use them again!”
“Communication from your company was spot on from the setting up time and the pick up time.”
“We had a great experience renting with The Play House.”
“Pricing is realistic for the rental and in my opinion worth it for the fun and enjoyment at the party.”
“Reliable, professional, and great to work with - I highly recommend PlayHouse for your next event!”
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing local business! Will definitely be using them again. The bounce houses were clean, owners were wonderful, went above and beyond while there to help us. Loved the entire experience. Helped us from start to finish. Highly recommend.
This is our second time using them and I have nothing but great things to say. They have a great selection, super responsive, and very accommodating. We received a ton of compliments on the bounce house for our Halloween party and the kids wouldn’t get out of it. We plan on using them for many years to come!
EXCEPTIONAL SERVICE! I’ve had them for 2-3 separate occasions and they never disappoint! Recommend them 100% On time, polite and fair pricing!
Arrived on time and communicated very well! Everything in great condition and set up per our expectations.
The kids enjoyed the bounce house. Anthony was great he got here on time and set up everything so fast. And pick up also. We will be renting from them again in 2 weeks for another b day party .
Kids always love the bounce house! Easy ordering and the owners are very responsive and nice!
5.0 ★★★★★ 479 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing local business! Will definitely be using them again. The bounce houses were clean, owners were wonderful, went above and beyond while there to help us. Loved the entire experience. Helped us from start to finish. Highly recommend.
This is our second time using them and I have nothing but great things to say. They have a great selection, super responsive, and very accommodating. We received a ton of compliments on the bounce house for our Halloween party and the kids wouldn’t get out of it. We plan on using them for many years to come!
EXCEPTIONAL SERVICE! I’ve had them for 2-3 separate occasions and they never disappoint! Recommend them 100% On time, polite and fair pricing!
Fun games and great to work with!
Perfect communication and on time 💪
Arrived on time and communicated very well! Everything in great condition and set up per our expectations.
The kids enjoyed the bounce house. Anthony was great he got here on time and set up everything so fast. And pick up also. We will be renting from them again in 2 weeks for another b day party .
Very easy to work with, all good!
Kids always love the bounce house! Easy ordering and the owners are very responsive and nice!
A lot of fun, already planning for next year!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
