POOL & SPA SERVICES · ATLANTA, GA
The Rosefinch Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

The Rosefinch Spa

Better than 59% of pool & spa services · #9 of 22

4.9★66 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Rosefinch Spa for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Facial”

★★★★★ Edie · Edited a month ago

The Rosefinch is my go-to for massage services and I visit a handful of times a year to manage chronic pain and tension. I've received a facial and a back facial in the past, which was also a lovely experience. During every service, I feel pampered and totally at ease. The service providers are very professional and…

Reasonable priceSkin treatmentsFacialMassage therapy
★★★★★ Kelsey · 6 months ago

Had the most incredible first time experience here today. Everyone from the woman who booked me on the phone, to Erin at reception, to my aesthetician, also Erin, was so warm and kind. My fiancée gifted me with a gift card after finding this place & I will absolutely return. It is a LOVELY, calm, quiet, serene,…

Reasonable priceFacial

vs category

Blue = The, grey = pool & spa services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (4 reviews)2024-Q2: 4.50★ (2 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
73
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
19
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
75
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
70
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
70
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+3 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0

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