POOL & SPA SERVICES · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREThe Rosefinch Spa
Better than 59% of pool & spa services · #9 of 22
4.9★66 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Rosefinch Spa for skin treatments
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Skin treatments”
EdieLocal Guide · 164 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The Rosefinch is my go-to for massage services and I visit a handful of times a year to manage chronic pain and tension. I've received a facial and a back facial in the past, which was also a lovely experience. During every service, I feel pampered and totally at ease. The service providers are very professional and…
Reasonable priceSkin treatmentsFacialMassage therapy
ElizabethLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Erin Turner is the esthi of my dreams! Knowledgeable and easygoing~
Great priceSkin treatments
vs category
Blue = The, grey = pool & spa services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 44%Reasonable 56%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
73
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
19
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
75
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
70
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
70
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+2 / −0
Professionalism
+3 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0
