Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%86+32.7Reliability 17%85+14.5Craft & service 20%48+9.6Value 10%91+9.1Momentum 10%100+10Replies to reviews 5%22+1.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREThe Rosefinch Spa
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 4.9★ from 66 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.The Rosefinch Spa is better than 86% of pool & spa services.A
86
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.The Rosefinch Spa is better than 85% of pool & spa services.A
85
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.The Rosefinch Spa is better than 48% of pool & spa services.C
48
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.The Rosefinch Spa is better than 91% of pool & spa services.A
91
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.The Rosefinch Spa is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.The Rosefinch Spa is better than 22% of pool & spa services.D
22
Reviews for your job
Customers hired The Rosefinch Spa for 3 kinds of job.
The Rosefinch Spa for winterization
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 44%Reasonable 56%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Massage therapy | 4 | — |
| Skin treatments | 2 | — |
| Facial | 2 | — |
