Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%99+14.9Craft & service 20%98+19.6Value 10%98+9.8Momentum 8%41+3.3Track record 7%79+5.5Accountability 5%45+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREThe SELLING Team with Keller Williams Realty
Lansing, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 41 property management companies · 5.0★ from 648 Google reviews
Report card
Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The SELLING Team with Keller Williams Realty is better than 99% of property management companies.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The SELLING Team with Keller Williams Realty is better than 99% of property management companies.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The SELLING Team with Keller Williams Realty is better than 98% of property management companies.A
98
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The SELLING Team with Keller Williams Realty is better than 98% of property management companies.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The SELLING Team with Keller Williams Realty is better than 41% of property management companies.C
41
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The SELLING Team with Keller Williams Realty is better than 79% of property management companies.B
79
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The SELLING Team with Keller Williams Realty is better than 45% of property management companies.C
45
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