Google reviewers rate The Shady Lady Interiors 4.5 out of 5 based on 71 reviews, with the owner responding to 87% of them. Positive feedback highlights professional service, knowledgeable staff, and successful installations of blinds, shutters, and shades, often noting quick repairs and helpful product selection. However, critical reviews frequently cite poor communication regarding order timelines, unprepared staff, and dissatisfaction with the durability of wooden products or motorized mechanisms.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We got shutters and shades installed in our new house last year (a $9,000 price tag). Sadly the wood is very cheap (wafer-like thin my 1yr old bit a chunk out easily) and the shades in our bedroom appear as though they won’t last 5 years. I will never be using them again and do not recommend.
Found this place on google. 5 star customer service, from the beginning to end. My blinds are great and well built. When you go in ask for Amy. She's the best, knows the product and very sweet.
Thank you for your feedback, Lou! We're delighted to know that Amy exceeded your expectations. She is dedicated to delivering exceptional service, and your kind words will serve as great encouragement for her. We're lucky to have her as part of our team!
We had an awesome experience with Shady Lady Interiors installing new shutters. They also have beautiful one of a kind prints, lamps, tables & accessories.
Hi Lisa! We are thrilled to hear that you had such a great experience with us. We appreciate your support and hope we have the opportunity to serve you again in the future.
I had excellent service from this company in years past and was thoroughly impressed. I’m pleased to say I was not disappointed in the least and so pleased to know that, in this current day and age, I can continue to be extremely pleased with the product and terrific services they supply. They hears and respected my choices. They were sure to confirm everything on my order. The installation folks were terrific. They explained everything. I got fancy (for me) and ordered remote controlled shades for my bedroom windows. And I LOVE them!! I know that I will call this organization first with any future needs for window treatments. That may be a while as all of my windows now have coverings have come from Shady Lady starting some 10-12 years ago and they are all still perfect!!
Disappointing New VIDEO- do not use SHADY LADY INTERIORS We spent over $8,000 on Hunter Douglas blinds from SHADY LADY INTERIORS, and the experience has been frustrating from start to finish. The product is cheaply made in Mexico, and after 7+ months and multiple corrections, our motorized blinds still don't work properly. They asked if i would give the motorized shade a chance to straighten out and work so I did. When we asked for a reasonable discount due to the ongoing issues, PAM OLDFIELD (the owner) called us "freeloaders" and claimed we were "just trying to get something for free" Pam was reassured we would pay the balance of 4200.00 + in full when they are installed and working. Pam then placed an unauthorized charge on our credit card -- even though the job remains incomplete. Pam/staff did not confirm their next appointment as we requested so we made other plans. She is claiming this as a refusal and justified unauthorized use of our credit card Pam was cautioned that i do not authorize her to use my credit card until all blinds are working. The only repeated visits were due to defective blinds being delivered Between the product quality, poor communication, and billing issues -- avoid this business. Not worth the hassle.
Hi Julie, We’re truly sorry to hear you feel this way and disappointed that, after all the efforts made, this is how things have turned out. From the very beginning, we worked hard to make your experience a positive one — including upgrading your order to motorization at no additional cost to you. When issues arose, we responded promptly by having multiple shades remade, replaced, and reinstalled to ensure everything met your expectations. As you know, Hunter Douglas manufactures in both the U.S. and Mexico, and they remain one of the most reputable names in the industry. We worked directly with them every step of the way to correct any problems with your order. When it came to payment, we communicated clearly that the remaining balance was due upon installation per contract terms and conditions. After months of delays — many of which were beyond our control — and with the job still incomplete only due to your refusal of the final visit. We processed your final payment using the card previously authorized and used for earlier payment. This was not done lightly, nor was it unauthorized — it was done only after repeated attempts to resolve the situation professionally. We take pride in treating all of our clients with respect, and we’re genuinely saddened by your accusations, especially after the amount of time, money, and care we invested in trying to make things right for you. We wish you the best moving forward and hope your new home. — Pam Oldfield Shady Lady Interiors Sent from my iPhone
I had a great experience with The Shady Lady. They are very professional and helpful! I would highly recommend this company for window treatments.
Living up to their name. Over charging from sticker prices with no receipt.
Jacob, Thank you for your honest review. We would like to hear more about your experience. Please call us at the store at your earliest convenience. Amy Rodgers-Wright (405) 691-0334
Love that store very professional
Thank you, Sharon! We’re so glad you love the store and had a great experience. We appreciate your kind words!
I can't say enough about how beautiful our window treatment turned out and what a wonderful experience we had working with Amy and everyone at Shady Lady. We will be repeat customers soon!
Thank you so much for your kind words, JR! We're thrilled to hear that your window treatments turned out beautifully and that you had such a great experience with Amy and the team. We can’t wait to work with you again soon!
Very professional and informative of the products