Massage therapist · San Angelo, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%92+28.3Craft & service penalty98−0.2Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 19 reflexologyiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★25 Google reviews · 6 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Spa @ Pranee's five stars based on twenty-five reviews, with the owner responding to eighty percent of them. Clients frequently cite the therapist's punctuality, reasonable pricing, and ability to address specific problem areas or trigger points during deep tissue and prenatal sessions. Recurring themes include professional communication, a clean and relaxing environment, and personalized attention to individual needs, resulting in high customer satisfaction and repeat visits.
Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
Reviews on this page: 25 Google reviews (21 with written comments).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 25, 2025.
Service: Reflexologist serving San Angelo, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other reflexology
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
The Spa @ Pranee'sReflexology median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Spa @ Pranee's: 96/100 on this factor. Category median: 84.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Spa @ Pranee's: 92/100 on this factor. Category median: 82.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Spa @ Pranee's: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
5.0of 5
5 stars25100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise30100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1033%
Quality & results827%
Would recommend723%
Price & value310%
Speed & response13%
Communication13%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Selena was awesome first time getting a actual massage she was so knowledgeable I told her my targeted areas and she addressed them now I feel so glad…”
“Got me in fast excellent service very professional I thoroughly enjoyed my visit and had an excellent massage!”
“…e work selena does very professional and pricing is very reasonable I highly recommend this place never felt better!…”
“…just love the work selena does very professional and pricing is very reasonable I highly recommend this place never felt better!…”
“The amount of attention and knowledge that Selena has and gave was great, actually listened and worked on key points.”
People customers mention
Selena4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lexi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I just had the most incredible massage here. The therapist was unbelievably skilled and released so much tension that I've been carrying for so long. The magic she worked on my tight, crunchy spots had me enter another dimension and I felt an immense sense of relief. It was all so AMAZING. I loved that we were…
RyanLocal Guide · 63 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Selena was awesome first time getting a actual massage she was so knowledgeable I told her my targeted areas and she addressed them now I feel so glad I booked with her I'll be making it a regular thing
GraceLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very experienced and very good service.. I like this place.. San Angelo is the best massage in town..
Thank..
Johnny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Selena was very knowledgeable and very kind. Highly recommend and I will visit again.
Jamie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Loved my massage and loved Selena! She really worked on my problem areas and helped so much. Will be booking again soon!
Chase4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I called and made an appointment, asked if she’s good a deep tissue. Within 45 minutes she was there ready to work! Very nice and personal. She spent 75 minutes working on my shoulders, definitely a challenge she accepted! Felt much relief. Definitely be back. Thankful I found her.
I just had the most incredible massage here. The therapist was unbelievably skilled and released so much tension that I've been carrying for so long. The magic she worked on my tight, crunchy spots had me enter another dimension and I felt an immense sense of relief. It was all so AMAZING. I loved that we were cracking up with each other throughout the session. I’ve never experienced anything like it—it was absolutely transformative.
Ryan BradleyLocal Guide · 63 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Selena was awesome first time getting a actual massage she was so knowledgeable I told her my targeted areas and she addressed them now I feel so glad I booked with her I'll be making it a regular thing
Grace and mercy show Par and LianLocal Guide · 33 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
I called and made an appointment, asked if she’s good a deep tissue. Within 45 minutes she was there ready to work! Very nice and personal. She spent 75 minutes working on my shoulders, definitely a challenge she accepted! Felt much relief. Definitely be back. Thankful I found her.
Response from the owner · 2 years ago
Thank you for the challenge Chase! Keeps me on my toes!!
Sara ACH5 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
I tried her per referral given to me and she turned out to be the very best. She listens and is very knowledgeable in her profession. I feel like the every day hustle stress on your body she puts you back on gear relaxed and ready to go. Awesome service.
Response from the owner · 2 years ago
Sara it's always great to see you when you come in and I'm so glad I could help you.
Karen Bartholomeo3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
