iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%62+15Value 14%93+13.2Replies to reviews 7%3+0.2Craft & service penalty94−0.6Momentum penalty31−6.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 84 event plannersiPosition by Experts Score among all companies we track in this category. · better than 5%
4.8★★★★★623 Google reviews
86%five-star reviews
4.38★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Springs Weddings & Events 4.8 out of 5 based on 623 reviews, frequently praising the scenic venue, professional staff, and responsive communication. Common criticisms involve poor event-day coordination, such as unresponsive staff during emergencies, food service delays, and billing discrepancies. One review also noted a lack of transparency regarding HVAC issues prior to an event.
Google rating: 4.8 out of 5 from 623 reviews (86% five-star).
Reviews on this page: 623 Google reviews (370 with written comments, 71 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: October 30, 2026.
Service: Event Planner serving Sanger, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other event planners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyEvent Planners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Springs Weddings & Events: 71/100 on this factor. Category median: 93.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Springs Weddings & Events: 62/100 on this factor. Category median: 95.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Springs Weddings & Events: 94/100 on this factor. Category median: 97.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Springs Weddings & Events: 93/100 on this factor. Category median: 93.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Springs Weddings & Events: 31/100 on this factor. Category median: 100.D
31
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Springs Weddings & Events: 3/100 on this factor. Category median: 39.F
3
Bar = this company · dark tick = category median.
Star ratings
623 Google reviews we collected
4.8of 5
5 stars53886%
4 stars599%
3 stars132%
2 stars41%
1 star91%
Praise vs complaints
Phrases our text analysis found in 370 written reviews
95%praise
Praise20095%
Complaints115%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10550%
Would recommend3918%
Speed & response199%
Quality & results178%
Communication136%
Honesty & trust105%
Price & value84%
What customers talk about
We read 370 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He helped us choose music for moments we hadn't even thought about, and his suggestions and input were incredibly helpful.”
“This is especially true of the manager LAUREN who was rude, unhelpful, and instead of looking for solutions she would simply say "no".”
“Highly recommend if you want a venue that doesn't feel like you're in Texas.”
“I DO NOT recommend them.”
“From the very beginning, their staff was welcoming, attentive, and incredibly responsive throughout the entire process.”
“Our guests are still talking about the exceptional service and how delicious the food was!”
“I don’t recommend the DJ from the package that they offer, he messed up the songs for the ceremony even though there were clear instructions.”
“Loved the option of bringing our own vendors, Alex did a great job communicating all our last minute requests lol.”
“I honestly cannot say enough good things about her.”
“As someone who spends a great deal of time observing how a venue influences the experience of a wedding, I appreciated the way The Springs balanced be…”
“The venue was nice, but driving through five miles of twisty, narrow, gravel roads with no lighting was not worth it.”
People customers mention
Lodge21 reviews
Denton14 reviews
Ranch13 reviews
Venue9 reviews
Aubrey5 reviews
Beautiful5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJulieLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
First and foremost, Amanda Addington the On Site Wedding Planner is an absolute gem. Her calm direction, professionalism and warmth were stellar. The entire staff, including the person who took over the last stage of the event were kind, helpful, and had a genuine attitude of people who enjoy their work. The venue…
WWendy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
amazing staff and great atmostphere. we attended a wedding this past weekend and everything was beautiful with a gorgeous scenery. everyone was very friendly and attentive.
AAna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I got married Sept 5th 2026 at the Hidden Springs Ranch in Aubrey/Denton! We booked their venue back in March 2026 with a promo they had going on and loved the venue outside & inside. A lot of natural beauty that does not require over the top decor/extra rentals. We had around 120 guests the day of…
JJoyfulLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience photographing and filming a wedding at The Springs Weddings & Events. The venue has so many beautiful spots that made both the photos and video come together beautifully. We’d love to be back for another wedding!
MM7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Muriel & Taryn at The Springs in Denton were great to work with. Once we signed for our wedding to be at The Springs, I had the easiest communication with Muriel & Taryn. Whether it was a question about table sizes, catering set-up, etc. the team was great to work with. On the day of our wedding, everything was…
SSamLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★
They don’t run their business with integrity and instead choose dishonesty and poor customer service. We had our wedding at The Springs Rockwall location under this company. I DO NOT recommend them. They later admitted the HVAC systems were having issues for DAYS before event. They knew of in advance and DID NOT…
I cannot say enough wonderful things about The Springs in Denton! From start to finish, everything was absolutely amazing. Not only is the venue stunning, but the entire staff went above and beyond to make our wedding day everything we hoped it would be. Our guests are still talking about the exceptional service and how delicious the food was!
We chose the package through The Springs that included linens, DJ, bar, catering, and a day-of coordinator, and I am SO thankful we did!
Wedding Coordinator – Emily Capito
If you choose to use a coordinator, you absolutely HAVE to ask for Emily Capito! She was incredible! She met with us multiple times leading up to the wedding to make sure she had every detail covered. A couple of weeks before the wedding, she even reached out to all of our vendors to confirm everything and ensure the day would run smoothly. I had no idea that was included, as I originally thought her role was strictly day-of coordination, so that was such a wonderful surprise!
On the wedding day, she was on top of everything from beginning to end. She worked incredibly hard, anticipated our needs, and made sure everything went according to plan. Because of her, we were able to relax and truly enjoy our day without worrying about all the little details. I honestly cannot say enough good things about her. She was amazing!
DJ – Ron Johnson
Ron was also fantastic! He helped us choose music for moments we hadn't even thought about, and his suggestions and input were incredibly helpful. He kept the party going all night, did a wonderful job keeping our guests involved and entertained, and made sure the dance floor stayed full. We couldn't have asked for a better DJ!
Bar Staff
The bartenders did an excellent job keeping the drinks flowing! I never once noticed guests waiting around for drinks, which is impressive with a full reception. The lead bartender had such a fun personality, and several of our guests even mentioned how great he was after the wedding. They truly added to the experience!
Catering
We weren't able to taste the exact meal we selected beforehand, but after trying some of the other options, we felt confident everything would be delicious. The food actually exceeded our expectations! Our guests couldn't stop complimenting it, and we were still hearing how wonderful everything tasted weeks after the wedding.
At the end of the night, they went above and beyond by preparing two separate dinners for the groom and me to take with us and packaging up all of the leftovers. Such a thoughtful touch!
The Staff and Cleanup
One thing I had been a little concerned about was cleanup at the end of the night. The last thing I wanted was to spend time cleaning up after our reception! We were told that light cleaning was included, but the staff went above and beyond. They were cleaning throughout the evening and even helped package up our desserts and wedding cake. We truly didn't have to worry about a thing!
If you are considering booking The Springs in Denton for your wedding, DO IT! I genuinely cannot think of one negative thing to say about the venue, the staff, or the experience. Every single person played a part in making our wedding day unforgettable, and we are so incredibly grateful.
Thank you, The Springs, for giving us a wedding day we will remember for the rest of our lives!
Event type: Wedding
Capacity level: 50–100 people
J
Julie LaughterLocal Guide · 18 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
First and foremost, Amanda Addington the On Site Wedding Planner is an absolute gem. Her calm direction, professionalism and warmth were stellar. The entire staff, including the person who took over the last stage of the event were kind, helpful, and had a genuine attitude of people who enjoy their work. The venue was perfect for my daughter‘s wedding. Thank you to all of the staff and groundskeepers. A beautiful space.
Event type: Wedding
Capacity level: 100–200 people
Venue style: Elegant
Parking options: Free parking lot
Response from the owner · a week ago
Hi Julie! We are so happy that Amanda and our staff were able to help make your daughter's day perfect! We wish you and your family all the love and happiness for many years to come!
W
Wendy2 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
amazing staff and great atmostphere. we attended a wedding this past weekend and everything was beautiful with a gorgeous scenery. everyone was very friendly and attentive.
Event type: Wedding
Capacity level: 100–200 people
Response from the owner · a month ago
Hi Wendy! We're happy to hear you had a great time at the wedding you attended. We appreciate the review!
A
Ana & Jonathan1 reviewiTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
My husband and I got married Sept 5th 2026 at the Hidden Springs Ranch in Aubrey/Denton! We booked their venue back in March 2026 with a promo they had going on and loved the venue outside & inside. A lot of natural beauty that does not require over the top decor/extra rentals. We had around 120 guests the day of and there was still plenty of space. Alexandra K was our coordinator and was AMAZING at making my unlabeled decor look perfect lol and answering all our questions within the 3 month frame of our coordination. Savannah, Samantha and Leah were our day-of angels, Leah is sweet helping make sure we had all our belongings at the end of the night. Loved the option of bringing our own vendors, Alex did a great job communicating all our last minute requests lol. We used their in house Bar, security, and coordinator.
Event type: Wedding
Capacity level: 100–200 people
Parking options: Free parking lot
Response from the owner · a month ago
Hi Ana and Jonathan! Thank you guys for leaving a review but also for choosing our venue for your special day. We loved working with you and making your day come to life. We appreciate your sweet words. Wishing you two years filled with love and happiness! Congrats!!
J
Joyful Journeys Photography Sara and David MansouriLocal Guide · 6 reviewsiTotal number of Google reviews Joyful has written across all businesses on Google Maps, not just this one.
We had a great experience photographing and filming a wedding at The Springs Weddings & Events. The venue has so many beautiful spots that made both the photos and video come together beautifully. We’d love to be back for another wedding!
Response from the owner · a month ago
Hi Sara and David! Thank you for leaving us a review. These pictures are beautiful! We'd love to have you back to photograph and film more events!
M
M K7 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Muriel & Taryn at The Springs in Denton were great to work with. Once we signed for our wedding to be at The Springs, I had the easiest communication with Muriel & Taryn. Whether it was a question about table sizes, catering set-up, etc. the team was great to work with. On the day of our wedding, everything was set-up according to how we had discussed prior. The greenery around The Ranch was amazing and well kept. I cannot recommend The Springs Denton enough, we are glad to have worked with yall for our special day!
Response from the owner · 2 months ago
Hi MK! Thank you so much for your sweet review about our staff and services team. Your day was beautiful and we loved working with you! Wishing you two a lifetime of love and happiness!
M
Melissa MillerLocal Guide · 21 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
They don’t run their business with integrity and instead choose dishonesty and poor customer service. We had our wedding at The Springs Rockwall location under this company. I DO NOT recommend them. They later admitted the HVAC systems were having issues for DAYS before event. They knew of in advance and DID NOT TELL US. Any church or restaurant in Texas knows how to keep the indoor climate freezing cold, even in the peak of summer time. This is a VENUE. The fact is they knew and said nothing and therefore we could do nothing.
Response from the owner · 2 months ago
Hi Sam,
We’re sorry to hear about your experience and that your wedding day was anything other than ideal. We do want to clarify that this review refers to The Springs Rockwall, which is a separate sister location from ours. While we are part of the same family of venues, each location has its own team and management. We encourage you to share your concerns directly with the Rockwall team so they can properly address your experience. We wish you all the best!
A
Anne Marie Parker1 reviewiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Beautiful venue with a great atmosphere! I attended a wedding here and everything was well organized. The staff was friendly and the space was clean. It made for a truly memorable celebration. Highly recommend if you want a venue that doesn't feel like you're in Texas.
Response from the owner · 2 months ago
Hi Anne Marie! We're so happy to hear you loved the wedding you attended at our venue. Thank you for taking the time to leave us a review!
D
Danny Vazquez11 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Sky is the person to talk to at this place she is the best . Beautiful venue ! Great place to be married at . The Dj was getting everybody dancing ! Thank you !
Response from the owner · 2 months ago
Hi Danny! Thank you for your sweet review about our coordinator and DJ. We will make sure to pass this along! Thanks for taking the time to review us.
