Customers frequently praise the shop's friendly staff, generous scoop sizes, and rich, creamy texture of the homemade ice cream. They also highlight the unique food hall setting featuring live music and diverse dining options. However, low-star reviews cite inconsistent service, including rude interactions, hygiene concerns with gloves, and incorrect order preparation. Some patrons also criticize the pricing of single scoops and milkshakes as high compared to the portion size received.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Rude and unprofessional staff on 10/11 at 5:20. Second star is for the okay milkshake. Expect to pay 25 dollars if you order two basic milkshakes. If you want to have a milkshake paired with eye-rolling and seemingly being an inconvenience to the staff sitting on their phone, this is your place.
Very not impressed. Branding is great but ice cream flavors and option’s were mid and boring
I was surprised by how big the scoops are for such a great price; most ice cream places give way smaller scoops, but I enjoyed what I could eat! 3 scoops for $10!
Dayana and evalyn are so sweet and welcoming! They are both really friendly, patient, and made the whole experience at the ice cream shop even better.
I love the ice cream here but the server was wearing dirty gloves and when I asked him to change them he had an attitude, touched my cone with the dirty gloves, put it on top of the bin, changed gloves and then proceeded to pick up the cone he touched. I asked him for another, he put the touched one back in the bin and then slammed it closed. Other then the staff, the ice cream is great!
Place was great flavors good employees accommodating and pleasant. Awesome venue with food establishments, bar, and live music all under the 1 roof. Our 1st time here when visiting Atlanta and will definitely look to come back upon our return
What an amazing experience! Colin and Shania truly made our visit memorable. From the moment we walked in, they greeted us with genuine kindness, outstanding customer service, and great attitudes. They took their time helping us, made us feel welcomed, and made the whole experience enjoyable. The ice cream was delicious, but the exceptional service from Colin and Shania is what really stood out. It’s rare to come across employees who care so much about their customers. They deserve recognition for going above and beyond. We’ll definitely be back because of them. Highly recommend!
I came around 9 pm on 7/30/2026. I was pleasantly surprised walking into a feedstore food hall. ( my kind of vibe) there was a comedy show going.... bonus.... As I found my way to the spot I was immediately greeted by two pleasant young ladies. One of the young ladies, it was her first day. The other young lady asked if I wanted a sample, which I hadn't even considered...you know I got one...The Butter Peacan was absolutely delicious. I really appreciate the small talk the new comer provided while the other made me that excellent milkshake. They both seemed to enjoy thier job and it showed. Very refreshing experience.
Got an absolute chonker of a cone with 2 scoops. Great value, awesome texture
Being a vegan is hard for a milkshake lover. They had a cookies and cream that definitely hit the spot. The attendant Mina was patient and helpful. I'll be back for sure.