Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Data from Google, last updated November 11, 2026.
249 Google reviews we collected
Phrases our text analysis found in 212 written reviews
How often each topic comes up in the written reviews
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fantastic people, friendly and I trusted them with my piano and painting.”
“We very highly recommend the Stor-House Self Storage in Puyallup.”
“"I cannot recommend Store House Self Storage enough.”
“This is my second time renting a unit here, and once again, it’s been an amazing experience!”
“Horrible Experience with customer service from manager Richie felt the need to explain himself five times to us And when I responded we heard you the…”
“Very awesome reasonable people who work with you , also free truck rentals !”
“They contacted me if I was about to be late on a payment and never had any hidden fees or anything like that.”
“He is an absolute professional—knowledgeable, efficient, and genuinely dedicated to helping his customers.”
“Then we worked with Alaina, who has been very kind, responsive, and also super helpful.”
“The staff is always friendly and helpful, even when I was late with my payment.”
“He took the time to explain all the details, ensured I got the perfect unit for my needs, and made the entire administrative process incredibly quick.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 249 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great place to store valuables. Fantastic people, friendly and I trusted them with my piano and painting. Both are very old and precious to me. I will refer all my friends and family to the Stor-house on Canyon.
Very awesome reasonable people who work with you , also free truck rentals !
Thank you so much for the review!
By far, the most friendly customer service always willing to go above and beyond and help you anyway they can If I’m ever in need of a storage unit again, I will definitely be coming back
Appreciate the review, Doug! We look forward to serving you if you are ever in need of storage again.
This is absolutely the best place to store your belongings!!! I have used many storage facilities in my life, and Store House has been the best bar none!!! Understanding, knowledgeable, and caring staff!!!
Hello Jonathan, Thank you for the amazing review! We're glad you enjoyed your storage experience.
Me and my family have had our storage unit for over a year, we love stor-house! Service is always impeccable! Bathrooms and walk ways always clean! Office workers are always ready to help and serve you! Thank you again stor-house😃
Richard was super chill and nice
We very highly recommend the Stor-House Self Storage in Puyallup. They were the one place in the area that was willing to work with us to accept large trailers for the first leg of our move from Idaho to WA, and then PODS for the second half of the move to our new home. We worked first with Richie, who was fantastic, super helpful, and kept a tight ship! Then we worked with Alaina, who has been very kind, responsive, and also super helpful. Michael too! Everyone we have worked with during our time at the Stor-House has been easy and great to work with, the facilities are very clean, perfect temperature, with ample carts and bathrooms. Plus we feel very secure there. Also, added bonus, everyone we have met coming and going from their own storage spaces, have been very kind as well! Good vibes all around.
Service is great! Unit served its purpose. Facility is clean and well put together.
Thank you for the awesome rating, James and Maria!
The Puyallup location is always so kind, considerate, and very professional. Richard, Michael, Alaina are just the best and a true asset to this location.
Thank you for the review, Partricia!
Excellent facilities and customer Service. Manager Richie was very helpful.
Thanks for the review, Lloyd!
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts