Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts
Google reviewers rate The Studio Cleveland 4.8 out of 5 based on 256 reviews, with the owner responding to 81% of feedback. Customers frequently praise the welcoming atmosphere, beginner-friendly yoga and pilates classes, and effective massage therapy. However, recurring criticisms highlight billing errors after a recent ownership change, including unauthorized monthly charges, and complaints regarding rude phone interactions and instructor turnover.
Data from Google, last updated November 10, 2026.
256 Google reviews we collected
Phrases our text analysis found in 216 written reviews
How often each topic comes up in the written reviews
We read 216 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“instructors are all so sweet and supportive and also very beginner friendly.”
“We can't wait to come back and would 10/10 recommend this spot to anyone!”
“Maxine did a great job and made me feel comfortable my first time in Pilates.”
“he listened to my concerns and addressed them with care.”
“After my first class with her last month, I immediately bought a 5 class package!”
“I signed up for the Hot Slow Flow class with Leah Telepak through Class Pass.”
“It's evident that Geoff and the entire team genuinely care about their students' well-being and strive to create a positive and nurturing environment.”
“Welcoming space, knowledgeable staff, fair prices.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 256 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
love this place!!! instructors are all so sweet and supportive and also very beginner friendly. atmosphere also very calming, wouldn't go anywhere else!
Love this yoga place!! Beginner-friendly and instructors are incredibly helpful and make the class a safe environment!!
I'm sure the studio is fine but the rock shop is closed for those of you who were interested in that portion. Google told me differently so I wanted to set the record straight without hurting the star rating for the studio
The atmosphere, the people , everything is well put together. Im definitely hooked on Studio Cleveland .
Claire was an excellent therapist really understands the human body. Great experience
Thank you Sahana, we're glad you had a great experience with Claire and looking forward to seeing you in The Studio again soon for your next massage!
I booked massages for my sister and me over email, and the whole experience was wonderful from start to finish. We both had one of the best massages we've ever had, and it was exactly the relaxing break we needed. Everyone was so kind and helpful, and the space is beautiful, calm, and welcoming. We can't wait to come back and would 10/10 recommend this spot to anyone! Thank you!!
Thank you so much for your thoughtful review! We're truly honored that you and your sister chose to spend time with us, and we're so happy to hear you both had one of the best massages you've ever experienced. Creating a peaceful, welcoming space where our guests can relax and recharge is exactly what we strive for, so your kind words mean the world to our team. We'll be sure to share your compliments with your massage therapists they'll be thrilled to hear them! Thank you again for your recommendation. We can't wait to welcome you both back to The Studio Cleveland soon :)
Excelente profissional! Tem o dom para cortar e escovar, fica exatamente da forma que desejamos. Detalhista, agradável e cautelosa. Super recomendo!
Thank You!
Still getting charged monthly even though I ended my membership before the ownership change happened. Last month the new owner refunded me and assured me I would not be getting charged again and my card should not be on file yet this morning I woke up to a lovely text saying I was charged $97.
Awesome place! Very friendly atmosphere. Dave the owner was so nice and helpful with booking a massage and helping me pay with my hsa card. Jasmine is the most amazing and professional massage therapist i have ever had! I will be going here all i can. Cant wait to try out the yoga! Highly recommend!
Very fake-nice energy since the transition. This new version of the studio lacks authenticity and is missing the spiritual component involved in yoga
Hi Veronica, thank you for sharing your perspective. We do want to gently clarify that studio records indicate your last visit to the space was before the transition took place. Since then, our community and teachers have been putting a great deal of care into preserving both the authenticity and spiritual foundation of the practice while continuing to evolve in the most positive ways. We’d warmly welcome you back to experience the current space for yourself. Much Metta.
Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts