iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%76+18.4Value 14%87+12.3Replies to reviews 7%90+6.4Momentum penalty74−2.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 20 eyebrow studiosiPosition by Experts Score among all companies we track in this category. · better than 16%
4.8★★★★★74 Google reviews · 24 photos
96%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
$85typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.8 out of 5 based on 74 reviews. Customers frequently praise the welcoming atmosphere, clean facilities, and stylists' ability to deliver desired hair color and cut results with clear communication. Positive feedback highlights specific services like highlighting, coloring, and eyebrow treatments, noting that staff often set realistic expectations and accommodate sensitive clients. The primary criticism involves pricing perceived as high relative to service quality, with isolated complaints describing unmet expectations, communication failures, or stylist errors that resulted in unsatisfactory outcomes.
Google rating: 4.8 out of 5 from 74 reviews (96% five-star).
Reviews on this page: 74 Google reviews (61 with written comments, 14 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: August 24, 2026.
Service: Eyebrow Studio serving Lady Lake, Florida.
Data from Google, last updated October 28, 2026.
Score profile vs other eyebrow studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.
The TAJ SalonEyebrow Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The TAJ Salon: 82/100 on this factor. Category median: 97.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The TAJ Salon: 76/100 on this factor. Category median: 93.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The TAJ Salon: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The TAJ Salon: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The TAJ Salon: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The TAJ Salon: 90/100 on this factor. Category median: 48.A
90
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
4.8of 5
5 stars7196%
4 stars00%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
94%praise
Praise7794%
Complaints56%
Price
What customers reported paying
$85+4% vs typical eyebrow studios
Middle half of what 7 customers paid ($55–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2530%
Quality & results1923%
Would recommend1923%
Communication67%
Price & value67%
Honesty & trust67%
Speed & response11%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The other girls there were really nice as well and they all were doing fabulous.”
“Her talent, attention to detail, and ability to bring my vision to life are incredible.”
“:’ ) Would definitely recommend going to this shop and checking her out!”
“Would never recommend this place and definitely won’t ever trust a Tenaj graduate again, being a previous student at Tenaj myself- no well educated st…”
“She listened to me and achieved what I was looking for on the first shot.”
“It was so reasonable.”
“I went in for a consult and Tesla was very honest, which I totally appreciated .”
“She has other stylists in her salon that she trusts so keep that in mind if she can't get you in as quickly as you want.”
People customers mention
Tesla9 reviews
Casey6 reviews
Marigrace3 reviews
Aleah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The TAJ Salon for 8 kinds of job. Pick one to see what they paid and said.
SSophieLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
Overpriced, should’ve done my own hair at home with the lack of talent I received during my service. I only wanted a Carmel brown hair color, no reason to of over processed my hair to be blonde in certain parts and then have other fellow hairstylists come check my hair in the bowl to help fix your mistake in the…
Paid $200+Haircut
JJeniLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tesla is amazing! She kept my blonde amazing for years in the past and now transitioning back to my natural hair color, I love it even more! She took her time blending the color on my roots while protecting the shade of blonde on the ends I wanted to keep. When she cut it, she took off only what was damaged I never…
Paid $140–160HaircutHairstylingHair coloring
SSuzanLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Cassidy was so accommodating. My sister and I were last minute appointments. She did an excellent job in coloring and hair cut and styling.
Paid $60–80HairstylingHair coloring
JJordan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Love the vibes through the salon! huge shout out to cassidy for fixing my hair from a previous salons mess up she really worked her magic for me 💗
Paid $20–40HaircutCurly hair
MMegan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Cassidy did my hair and wow! She did an amazing job! I’ve never been so happy with my hair. I will never trust anyone else to do it! :) also the salon was super cute and cozy very welcoming! You won’t regret it 😊
Highly recommend Cassidy!!! she is super sweet and skilled in her hair magic. She gave me the Hair of my dreams!! I got a much needed refresh to my layers. Not only that my hair is so soft even after dying it. I’ve been getting compliments nonstop. The salon itself is very clean and well kept and aesthetic.
Services: Haircut
T
Tricia Enix10 reviewsiTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
I can't stop smiling! Tesla absolutely NAILED my hair! This is hands down my favorite color she's ever done on me. The compliments have been nonstop, and I couldn't be happier. Her talent, attention to detail, and ability to bring my vision to life are incredible. Thank you, Tesla! I can't recommend you enough! 💜🩷
Services: Hair coloring
A
Amber Minter10 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Leah always does such an amazing job on my hair! She always delivers exactly what I want and I couldn’t be more grateful! Definitely recommend her for all your hair needs! Cassidy also does an amazing job, too!
S
Sophie NavarroLocal Guide · 10 reviewsiTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Overpriced, should’ve done my own hair at home with the lack of talent I received during my service. I only wanted a Carmel brown hair color, no reason to of over processed my hair to be blonde in certain parts and then have other fellow hairstylists come check my hair in the bowl to help fix your mistake in the back. Huge waste of $200 and lucky you even got a $20 tip. Would never recommend this place and definitely won’t ever trust a Tenaj graduate again, being a previous student at Tenaj myself- no well educated stylist comes from there lol
Price: $200+
Services: Haircut
Response from the owner · 5 months ago
Thank you for your feedback. We take client experiences seriously and always strive to provide excellent service. while we respectfully have different understanding of some details that you have provided, we genuinely value communication and welcome the opportunity to discuss your concerns with the stylist directly that provided your service
And work towards a resolution.
H
Haley Chewning3 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Casey was great! I showed her what I was looking for, and I couldn’t be happier with the results! She is great with communication! The other girls there were really nice as well and they all were doing fabulous. I definitely recommend!
Services: Haircut, Hair coloring
C
Colleen WallaceLocal Guide · 57 reviewsiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Tesla is an absolute gem!! My hair looks healthy bouncey and amazing!! Thank you so much for creating a perfect vision of blonde and pink!! ❤️🫶🏻💯 Run to the Taj Salon!!
Response from the owner · 7 months ago
🩷🩷🩷thank you , Colleen
S
Sr. FoxLocal Guide · 939 reviewsiTotal number of Google reviews Sr. has written across all businesses on Google Maps, not just this one.
Tesla was great. I’m am a nervous Nelly and Thai was my first time ever getting my hair professionally done and I wouldn’t want to go anywhere else. She makes you feel very comfortable and the salon smells great with a homey feel
J
Jeni DozierLocal Guide · 31 reviewsiTotal number of Google reviews Jeni has written across all businesses on Google Maps, not just this one.
Tesla is amazing! She kept my blonde amazing for years in the past and now transitioning back to my natural hair color, I love it even more! She took her time blending the color on my roots while protecting the shade of blonde on the ends I wanted to keep. When she cut it, she took off only what was damaged I never lost any length. She is very busy because she's mastered her craft so be patient. She has other stylists in her salon that she trusts so keep that in mind if she can't get you in as quickly as you want. She's well worth the wait and I always love my hair more after!
