Great service
The UPS Store
The UPS Store at a glance
Customers frequently cite the friendly and helpful staff, quick service times, and willingness to assist with pricing, notary services, and package wrapping as primary positives. Recurring criticisms involve long wait times due to limited staffing and perceived rigidity regarding Amazon return policies, specifically concerning box requirements and tape charges. Some reviewers also noted instances of perceived rudeness or prioritization issues during busy periods.
- Google rating: 4.9 out of 5 from 400 reviews (95% five-star).
- Reviews on this page: 400 Google reviews (277 with written comments, 14 with photos).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: October 23, 2026.
- Service: Notary Public serving Holly Springs, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Porscha was great help!
Wonderful service. Quick, usually no wait.
Helped out very much
Porsche went out of the way to help and was super patient and kind!! Never a bad experience at this store
We truly appreciate your 5-star review and look forward to your next visit.
Porscha was a delight when dropping off my package!
Always had a pleasant experience and great service. For notary, for shipments, for passport photos. Friendly and helpful staff! Thank you!
Porsha is friendly and helpful
Porcha was great!
Porscha helped me in getting the right price for printing a huge set of documents and I am pretty satisfied with overall experience.
Business details
- Address: 1451 Richardson Rd Suite 109, Apex, NC 27523
- Phone: (919) 267-4853
- Website: locations.theupsstore.com
- Service area: Holly Springs, NC