Marshall ThorneLocal Guide · 18 reviewsTotal number of Google reviews Marshall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlecalm classy vibe and delightful thoughtful cocktails, lovely <3
The Usual
4.6 ★★★★★ 458 Google reviews · 24 photos
73%five-star reviews
1%reviews answered by the owner
Nov 2026latest review
The Usual at a glance
Google reviewers rate The Usual 4.6 out of 5 based on 458 reviews, praising its craft cocktails, friendly staff, and cozy atmosphere. Customers frequently highlight the extensive drink menu, happy hour pricing, and unique offerings like silent book club nights. However, some low-star reviews criticize inconsistent service during busy periods, high prices for basic drinks, and occasional rudeness from management, while one mention notes a persistent odor issue.
- Google rating: 4.6 out of 5 from 458 reviews (73% five-star).
- Reviews on this page: 458 Google reviews (247 with written comments, 30 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: November 2, 2026.
- Service: Cocktail Bar serving Sansom Park, Texas.
Data from Google, last updated November 10, 2026.
Star ratings
458 Google reviews we collected
- 5 stars33573%
- 4 stars8719%
- 3 stars174%
- 2 stars41%
- 1 star153%
Praise vs complaints
Phrases our text analysis found in 247 written reviews
- Praise10485%
- Complaints1915%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6150%
- Quality & results1815%
- Price & value1815%
- Would recommend119%
- Speed & response87%
- Honesty & trust43%
- Communication32%
What customers talk about
We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our bartender Chris was so nice, and helped us navigate through extensive drink menu.”
“Rude bartender that ran us off for me walking in with an outside non-alcoholic drink as the designated driver.”
“The bartenders are amazing, delivering exceptional service and expertly crafting unique cocktails.”
“Then to make it worst I ordered the whiskey sour which didnt seem like it had any alcohol in it.”
“I won't say how much my bar tab was exactly because that's a little embarrassing but it was well worth it!”
“Over priced.”
“My go-to is the Old Fashioned, but everything I’ve tried ever tried has been delicious.”
“Staff was quick and friendly!”
“Great atmosphere, but service seemed slow if you weren't at the bar.”
“You see the most up-to-date pride flag proudly hanging from the wall and it feels genuine and safe.”
“Still, he cared not to say he would remove it or explain the fact that author of the graffiti (likely not the owner) seemed to suggest that it is ok t…”
“Firstly let me say the bartenders ignored me for what seemed like 15 whole minutes while my friend and I sat at a boothe.”
People customers mention
- Worth 16 reviews
- Magnolia 6 reviews
- Fashioned 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 458 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Karen WaltersLocal Guide · 10 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place!
- Group size: Suitable for all group sizes
- Special events: No special event
- Wait time: No wait
- Seating type: Bar area, Outdoor patio / terrace
S WilliamsLocal Guide · 17 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGenuinely great cocktails.
- Price per person: $20–30
- Reservation: Not sure
- Noise level: Moderate noise
- Wait time: No wait
- Parking space: Somewhat difficult to find parking
- Parking options: Free parking lot, Free street parking
Christian CzernikLocal Guide · 91 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe vibe, staff, and drinks were all fantastic! Our bartender Chris was so nice, and helped us navigate through extensive drink menu. The happ hour is also one of the best in town, in my opinion! We will be back soon, and may have found our new usual!!
Joie GibsonLocal Guide · 445 reviewsTotal number of Google reviews Joie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat a great happy hour! And the music really sets a nice vibe. Ther bartender was attentive and super nice!
- Price per person: $1–10
Patrick SmythLocal Guide · 11 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Usual is the real deal! Care and attention go into crafting an interesting and rotating selection of cocktails. Bartenders are all masters of their craft. Every drink we had left us wanting to try another. Try this place.
- Group size: 2 people
- Wait time: No wait
- Seating type: Indoor dining area, Bar area
Roberto MaldonadoLocal Guide · 22 reviewsTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat cocktail bar that also has a solid beer selection. Cheap prices for happy hour and OK prices even during non-Happy Hour times. They really know how to make cocktails and the bartenders are friendly and attentive.
- Price per person: $20–30
Garett Fisher5 reviewsTotal number of Google reviews Garett has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody was a helluva guy! Overall great bartender in overalls
Haley Miller8 reviewsTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m hoping we just caught them on a rough night. Last night was my birthday and I really wanted to check out The Usual as I saw they do silent book club nights! However, the two working did not give off the most friendly vibes. We tried to make light conversation but one just walked away while the other hardly responded. The drinks were fine, but after the first interaction it made it hard to enjoy. Based on other reviews, I am hoping it was just an off night, but it makes me hesitant to return for the silent book club nights if the service isn’t going to match the inviting atmosphere.
- Price per person: $10–20
- Noise level: Very quiet
- Group size: 1 person, 2 people, 3-4 people
- Wait time: No wait
Response from the owner · 10 months ago
We’re so sorry to hear about this. That is not how we aim to operate. We’ll look into this and discuss with those involved.
Scott DeanLocal Guide · 31 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOwners have common sense and be nice to everyone! My company has 120 employees , we were looking for somewhere to have our Christmas party... it wont here here the owner is RUDE!!!!!!
Response from the owner · 10 months ago
Scott, we apologize for anyone who was rude to you. We would really like to make this right. If you would like, please email [email protected] so that we can get some more info and see if we can find a solution.
Business details
- Address: 1408 W Magnolia Ave, Fort Worth, TX 76104
- Phone: (817) 810-0114
- Website: theusual.bar
- Service area: Sansom Park, TX